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Shottenkirk Toyota San Antonio - Service Center

San Antonio, TX

4.2
407 Reviews

407 Reviews of Shottenkirk Toyota San Antonio - Service Center

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July 14, 2025

James Greena is my advisor. He is the best! I can always count on him to keep me updated. I trust him fully with my truck. Thank you James! More

by Waggintails11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Greene
Jul 16, 2025 -

Shottenkirk Toyota San Antonio responded

Thank you so much for your kind words and for recognizing James! We're lucky to have him on our team, and it's wonderful to hear how much you value his communication and care. Knowing you trust him fully with your truck means a lot to all of us. We'll be sure to share your appreciation with James—he’ll be thrilled to hear it. We look forward to continuing to provide you with the same great service every time!

July 14, 2025

Pete has been doing a great job always making sure we’re taking care of when we go More

by Hectormondragon48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Gascon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete
Jul 16, 2025 -

Shottenkirk Toyota San Antonio responded

Thank you for the great feedback! We're so glad to hear that Pete consistently takes care of you and ensures everything goes smoothly during your visits. His dedication to our customers truly makes a difference, and we’ll be sure to pass along your kind words. We appreciate your continued support and look forward to seeing you again soon!

July 13, 2025

My first service appointment for my new car was performed quickly. I received a text notification about what was done. The service rep was very professional and accommodating. The waiting chairs are comfo More

by gulf4444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donivan Baldwin
Jul 16, 2025 -

Shottenkirk Toyota San Antonio responded

Thank you for sharing your experience! We're so glad to hear your first service visit went smoothly and efficiently. It's great to know our team kept you informed and that your service advisor was both professional and accommodating. We’re also happy you found the waiting area comfortable—we want every part of your visit to be a positive one. We truly appreciate your feedback and look forward to seeing you at your next visit!

July 13, 2025

My family and I have been bringing our cars in for years. We’ve always received good service and never felt rushed in making decisions. Hearing music play throughout the building while I wait is fairly new, More

by Monica Barba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ Saenz
Jul 16, 2025 -

Shottenkirk Toyota San Antonio responded

Thank you so much for your continued trust and loyalty over the years! It means a lot to us that you and your family choose Shottenkirk Toyota San Antonio for your service needs. We're especially glad to hear that you’ve consistently felt well taken care of and never rushed in your decisions—that’s exactly the kind of experience we strive to provide. We’re also happy you enjoyed the music throughout the building! It’s a newer addition, and it’s great to hear it added a little something extra to your visit, even with your earphones on. We look forward to welcoming you back next time!

July 12, 2025

Outstanding service provided by all members of Shottenkirk Toyota SanAntonio. They worked together as a team! Exceptional!🇺🇸❤️ More

by Cdmainz3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Pavlicek
5.0
This rating includes all reviews, with more weight given to recent reviews.
NICK SOLANO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Bocanegra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelica Oliveros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Chaito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone I came in contact with
Jul 16, 2025 -

Shottenkirk Toyota San Antonio responded

Thank you so much for your kind words and for taking the time to share your experience with us! We're thrilled to hear that our team at Shottenkirk Toyota San Antonio provided you with outstanding service and worked together to make your visit exceptional. Your feedback means a great deal to us, and we’ll be sure to share your comments with the entire team—they’ll be proud to know their efforts made such a positive impact. We truly appreciate your support and look forward to serving you again in the future!

July 12, 2025

The service department is great. Easy to schedule with. Quick and efficient. And they communicate really well about your car and the timeline. More

by Julie.carter005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JJ
Jul 12, 2025 -

Shottenkirk Toyota San Antonio responded

Thank you so much for the kind words! We’re thrilled to hear that you had a positive experience with our service department. We strive to make everything as smooth and efficient as possible for our customers, and it’s great to know that our scheduling, communication, and turnaround time met your expectations. We truly appreciate your feedback and look forward to serving you again in the future!

July 12, 2025

Great service with professional attention to details. Lobby was clean. Customer service great. Thank you. More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2025 -

Shottenkirk Toyota San Antonio responded

Thank you for the great feedback! We're glad to hear you received professional, detail-oriented service and that you enjoyed our clean and welcoming lobby. Providing excellent customer service is always our priority, and we truly appreciate you taking the time to recognize the team's efforts. We look forward to seeing you again soon!

July 11, 2025

Everyone was very nice especially Mr JJ Saenz was very helpful thank you very much for your great service More

by laurahugo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JJ Saenz
July 11, 2025

Very efficient and great staff. I’ve been traveling for over a month from Florida from FL, GA, SC,NC,VA,MD, DE,NJ, PA, OH, IN, IL, IA, NE, Co, NM, and TX, so far. My maintenance n More

by Dont have one
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2025 -

Shottenkirk Toyota San Antonio responded

Thank you so much for sharing your experience! We’re glad to hear that you had a positive interaction with our staff and that we could help take care of your maintenance needs during your travels. It sounds like quite the journey across the country! We’re happy we could make your stop here a smooth and efficient one. If you need anything else along the way, don’t hesitate to reach out. Safe travels as you continue your adventure!

July 10, 2025

Service representatives are courteous, polite, and respectful. I commend the timely efficiency in completing the work done on my car. It was a pleasure doing business with Shottenkirk Toyota. More

by ReelFishOn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ
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