Shottenkirk Toyota Weatherford

The worst dealership ever, they are scammers and liars that use false advertisement to get you to their dealership. This dealership advertises cars at what would be a good deal but when it comes down to that use false advertisement to get you to their dealership. This dealership advertises cars at what would be a good deal but when it comes down to negotiating a deal the sales manager comes out with the paper that has the sales price and different finance options considering you approval rate and down payment which is fine. But then the sales price has been inflated several thousands of dollars because they added shop cost tire, dent, and windshield warranty, That's right a warranty that you don't ask for and according to the sales manager they will not remove. This is called Product Packing to inflate the price of the car to cause the customer to finance more and adds more to the tax title and license. I contacted the General Manager Barry schwerdt by email knowing that he probably wouldn't respond because the the sales managers Alan Schwerdt and Josh schwerdt are related to him and that he wouldn't do anything about this illegal procedure. More

Buyer beware. Their online posted price might be rated as "good/great" on Cars.com/Autotrader, but they don't reflect an additional $3,500 in taxable dealer junk fees that they add to the price. I've bou as "good/great" on Cars.com/Autotrader, but they don't reflect an additional $3,500 in taxable dealer junk fees that they add to the price. I've bought numerous used cars in my lifetime, and several from reputable Toyota franchisees, and I've never paid these kind of junk fees. Go elsewhere to buy your next car. Sam Ramsey was very responsive to my inquiries. However, when it was time to close the deal, and dealing with Danielle Smith, she never replied to my concerns on the junk fees, nor rationally justified their charge. Very misleading way of doing business. I would rather you just advertise the full/higher price, without the junk fees, and show the consumer that your price is really not a "good/great" deal as you lead us to believe, online. More

Fast friendly service and always on point.My vehicle was Fast friendly service and always on point. My vehicle was returned just the way it left.with no damage.Thank you Shottenkirk Toyota WEATHERFORD for t Fast friendly service and always on point. My vehicle was returned just the way it left.with no damage.Thank you Shottenkirk Toyota WEATHERFORD for the outstanding service. More

Everyone was very nice and helpful. Will trust them for next time I need any service done! Zee was excellent and work was done great! next time I need any service done! Zee was excellent and work was done great! More

Sherry met me at the door to receive my car AFTER closing time on Friday night! I had the car back within 18 hours and the car is running great!! time on Friday night! I had the car back within 18 hours and the car is running great!! More

Shottenkirk is always reliable with very excellent service Tim was great as always He kept me informed throughout the entire process thank you for you great service service Tim was great as always He kept me informed throughout the entire process thank you for you great service More

Worst experience I’ve had with any dealership. We drove an hour to see and ultimately buy the vehicle. When it came down to the costs and everything we were ready to sign until we saw the page and they had an hour to see and ultimately buy the vehicle. When it came down to the costs and everything we were ready to sign until we saw the page and they had an additional $3500 to the advertised price. Ridiculous scam. I wish I could give a lower review. They were shameless about it. I went on Yelp as well and saw many other reviews of the same experience as I did. Call them and ask for the walk out price before wasting your time driving down there. More

This dealership uses (at best) deceptive business practices, and at worst - illegal business practices. My experience mirrors so many others on Yelp/other review sites, and in some cases, takes it to practices, and at worst - illegal business practices. My experience mirrors so many others on Yelp/other review sites, and in some cases, takes it to the extreme. Detailed recount of events below: Online/ "No Hassle Pricing" on multiple sites and on dealer's own website was stated as $17,660 For a 2019 Honda Accord LX. Called and spoke to salesman who confirmed the price and stated no ancillary fees outside of "TTL, doc, and registration." This aligned with "disclaimer" on website for the vehicle, and is standard in the industry. It wasn't until AFTER two of the three test drives and several hours spent at the dealership that Jared (salesman) brings up dealership's "Reconditioning/Prep fee" & "Shottenkirk care" fees passed along to customers. I briefly attempted to solicit details on each and made it clear i would not pay those. This was just the tip of my issue, but clarification warranted nonetheless. Why would i pay for another warranty on cars still with OEM factory & powertrain warranties remaining? He went to get his manager (Terry Ford). Terry brings me the balance sheet breaking down the costs AFTER several hours of test drives etc. Total (before lowball trade in offer) was OVER $22,000. The bulk of this revolved around these "mandatory" Shottenkirk Care @ $1,995.00 & a Pre-Owned Inspection @ $1,500.00 in addition to Non-tax Fees @ 225.77 & Dealer Doc is $150.00. I ask what $1,999.00 Shottenkirk Care fee is. Terry Ford (Manager) says this is a "service/warranty contract REQUIRED on all vehicles we sell". Mind you the vehicle in question has most of both the powertrain and factory warranty remaining. I say I do not want that service and that I do not want to pay for it. He says I "HAVE to get it". I ask what the $1,500.00 Pre-owned Inspection fee is. Terry Ford (Manager) says it is what it cost him to get the car ready to sell. I told him it seems they are manufacturing or inflating the actual "prep" fees and passing business expenses onto consumers. Every dealership has minimal checks/maintenance/cleaning done on units presale. Write that off on taxes, don't attempt to manufacture additional costs and pass it along to customers. An oil/filter change with other checks and a wash does not equate to $1500 dollars. If that was actual overhead/make ready costs, you wouldn't be in business very long i wouldn't think. His only response was to reiterate the mandate that these be paid. Not only did the salesman fail to bring these up when I called in, but they are nowhere to be found on the dealer's website. Terry then offered me $3500 for my 2012 ford fusion with only 21,600 miles. Car is in excellent shape, validated by the offers i have received from other dealerships (including Family Toyota) AFTER they also inspected the car in person. See all of those offers attached. When i told Terry that GiveMetheVin and Carmax were the high bidders at $7900 and $8,000 respectively. His answer was the following - "You can't include GiveMetheVin because they are a different type of business". He did not ask for the offer letters, or anything. I told him that GiveMetheVin was a wholesaler, in the business of buying cars TO SELL TO DEALERSHIPS who then mark up to sell to customers. The fact that a wholesaler hit my car that much higher should be an instant red flag. I thought he maybe mistyped something to get that offer and made sure he had miles etc. was correct. His only reply was that they would come up to $4500. For additional context, it was 7:30PM at this point, and i got the feeling he was looking to leave since I was insistent on these bogus "mandatory" and borderline illegal fees be removed. At that point i stood up, shook his hand and said if that is the case I'd like my keys and thanked him for his time. He did not say a word, huffed, and walked away without giving me my keys. He did not say a word to me. I had to come back in and follow Jared (salesman) to go get my keys. It was at that point i overheard Terry flat out calling me a liar for the supposed "offer" i had on the car. Immediately sent an email to the GM and have yet to hear a response. The cherry on top is the reviews he wrote about his own dealership posing as a customer. More

Very good service,friendly ,,polite,we had lots of questions,they were very fun to buy from. Even delivered. Thanks to you all. Will recommend yall.😉 questions,they were very fun to buy from. Even delivered. Thanks to you all. Will recommend yall.😉 More

Took me right in and got me out much quicker than I expected. It was 90,000 mile service so cost more than I hoped for. expected. It was 90,000 mile service so cost more than I hoped for. More