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Shottenkirk Toyota
Quincy, IL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Walked us through the process and was helpful in determining what route to go. Great customer service. determining what route to go. Great customer service. More
Shottenkirk Toy always ensures your vehicle is properly maintained. They are easy to work with and will contact you if they find something wrong that they can fix while you are having other work done. maintained. They are easy to work with and will contact you if they find something wrong that they can fix while you are having other work done. More
Everything went great. Santi put a lot of effort to find the vehicle for us. It was a great experience. Santi put a lot of effort to find the vehicle for us. It was a great experience. More
Shottenkirk - Toyota service is great. People are friendly and always get me a prompt appointment. I usually do not have to wait very long for the service to be completed. People are friendly and always get me a prompt appointment. I usually do not have to wait very long for the service to be completed. More
I left my vehicle for an oil change and tire rotation, leaving my phone number of course, and stating I would pick it up in about 2 hours. I received a call saying it was finished and ready, with no ment leaving my phone number of course, and stating I would pick it up in about 2 hours. I received a call saying it was finished and ready, with no mention of recommended additional service. When I picked up the car, there was still no mention of additional service. I paid the amount I was told, then looked over the paperwork when I got home. There was a miscellaneous charge with no explanation, which should not happen. Then there was a page saying my battery was corroded and needed immediate replacement! This was never mentioned to me over the phone or while I was there. Then I checked the battery myself and it showed full charge and no sign of corrosion. Not sure I will continue to bring my vehicle there for service. More
Overall facility is clean and welcoming. The salesman Tracy couldn’t be any different. Pressured us to buy, stood up over us and raised his voice when I questioned the price. The epitome of The salesman Tracy couldn’t be any different. Pressured us to buy, stood up over us and raised his voice when I questioned the price. The epitome of a sleezy car salesman. Service is a joke too. Avoid this dealer like the plague More
My husband and I purchased a vehicle in November. We purchased a 2019 Toyota Sienna. After owning the vehicle for 37 days a major part went out on the heating unit. The repair on our vehicle will cost purchased a 2019 Toyota Sienna. After owning the vehicle for 37 days a major part went out on the heating unit. The repair on our vehicle will cost about $4,000 to fix. This dealership was unwilling to work with us to get it fixed. I was told the only way the dealership could help us was if we purchased their extended warranty. My husband and I live 3+ hours away from the dealership so it wasn't worth it for us to purchase the warranty. While I understand the warranty is offered for a reason, after owning a vehicle for a little over a month the dealership should be willing to back the vehicle they sold warranty purchased or not! I am disappointed that the dealership was unwilling to work with us! More
My wife and I had a wonderful car buying experience. The car was exactly as advertised. JJ in sales and Kat in finance were both wonderful and provided topnotch customer service. car was exactly as advertised. JJ in sales and Kat in finance were both wonderful and provided topnotch customer service. More