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Showcase Honda
Phoenix, AZ
2,385 Reviews
Welcome to Showcase Honda in Phoenix, AZ is Arizona's Best Dealer for New Honda cars and Quality Used Cars. Showcase Honda is conveniently located just off the I-51, between North 16th Street and North 12th Street on Camelback Road. Showcase Honda proudly serves our neighbors all around the greater Phoenix Metro area being the first Honda store in town!
Showcase Honda in Phoenix has a large selection of New Honda Models as well as Quality Pre-Owned Cars and Trucks. You can research all the Honda models right here in our virtual Honda Showroom. Drivers interested in a sport utility vehicles can choose between the class leading Honda CR-V, the award-winning Pilot SUV, hip Honda Element and the all-new rugged and dependable Honda Ridgeline
We hope to have the opportunity to meet you soon at our greater Phoenix Honda dealership. Our helpful staff is always available to answer any question you may have about purchasing a new or used car, financing, repair or car parts. Browse our inventory and take a test drive of a new Honda Civic, Fit, Accord, CR-V, Odyssey, Element, or any other Honda, when you visit our Phoenix car dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,385 reviews
June 06, 2024
I called in late afternoon to make an appointment for the next day. The service advisor, Robbie, told me they could help at once if I could stop in now. Robbie took great care of me and had my repair done in next day. The service advisor, Robbie, told me they could help at once if I could stop in now. Robbie took great care of me and had my repair done in about an hour. Robbie is a very friendly and helpful employee. More
by rbrtpur
Verified CustomerEmployees Worked With
Robbie (in the service advisor area)
June 06, 2024
I can always count on Showcase Honda to service my car with care. My car is now back to driving like brand new based on having the recommended services completed by the technician and service advisor. with care. My car is now back to driving like brand new based on having the recommended services completed by the technician and service advisor. More
by JADEPONZO
Employees Worked With
Austin Czerwinski
June 06, 2024
Showcase Honda provided quick, easy service. Everyone was friendly and I’m glad to have leased a car with them Everyone was friendly and I’m glad to have leased a car with them More
by mrbest524
June 06, 2024
My service visit was fast and convenient. My service adviser Dan was friendly and helpful. My service adviser Dan was friendly and helpful. More
by ADRIAN.ARRONA1
Employees Worked With
June 06, 2024
I think the customer service is good and I appreciate the Friendly but not pushy associates . Friendly but not pushy associates . More
by JMPSHOT24
Employees Worked With
June 06, 2024
Good experience with Hondas service Everyone was coutrous and professional I was treated with respect coutrous and professional I was treated with respect More
by NONABOOP
Employees Worked With
June 06, 2024
I appreciate that the service was professional, and it was completed on time at the quoted price. was completed on time at the quoted price. More
by JKRAFT
Employees Worked With
June 06, 2024
So easy to work with. Their website was easy to use and allowed me to know what I was going to expect. Their website was easy to use and allowed me to know what I was going to expect. More
by dunlaveythomas
June 06, 2024
Customer service is a very big deal to me it’s a big factor to me cause it lets me know if this business is where I want to spend my time and money. since I’ve been coming to this dealership the service factor to me cause it lets me know if this business is where I want to spend my time and money. since I’ve been coming to this dealership the service has always been exceptional I do appreciate it thank you More
by BERNARD_BRIGITTE
Employees Worked With
June 06, 2024
Showcase Honda? More like Shadow Honda. This was NOT a pleasant experience. I came to look at a very specific car. Our car died last week, so I'm actively looking More like Shadow Honda. This was NOT a pleasant experience. I came to look at a very specific car. Our car died last week, so I'm actively looking. I had three people walk by without even saying hello! One walked within 10 feet of me and sat down at his desk. Another walked by me twice and completely ignored me (I guess they don't believe older women buy cars!) I just stood there waiting for someone to come up to me. Finally, Nicholas (impeccable, 5 stars!) asked me. I said I'd like help. He was busy, so he asked someone else to help me. That guy passed me off onto a woman in used cars. When she approached me, it seemed like she was annoyed to be dealing with me. After waiting so long and being treated disrespectfully, while I came here to buy a car, to again be dissed (I imagine she didn't think so), soured me. Maybe she felt that. But she didn't smile, barely shook my hand, seemed uninterested. Without giving me much eye contact, she walked me to her desk and wanted me to sit and give info. I said I just want to look at one car. She asked if I was going to buy a car tonight (less than an hour before closing). I said I had to buy a car but I also had to have a mechanic check it out. She took no information from me. It took 15 minutes for them to find the key! She barely talked to me on test drive, played with her phone the whole time, didn't ask me questions, didn't sympathize that our car had died. No customer service or sales connection. (Could use her and everyone there, except Nicholas!, as horrible examples of how to treat customers, in my customer service workshops.) The car drove smooth, but had some major rattling (I thought it was something rolling around in the back (it wasn't); she suggested it was the roof rack (it wasn't). While I turned right about 8 times, on two of those we both heard an issue on the driver's side in tires or something. She said she didn’t know but was quite disinterested. She did call her manager over and asked him. I get it, neither are mechanics, but their lack of empathy and interest was astounding. They said it would be checked the next day (but as she hadn’t taken my number, how would she contact me?). As I was leaving, Nicholas again walked by and we chatted for 5 minutes. I would ONLY do business with him. He was attentive, listened, asked questions, created rapport — all great characteristics of an appropriate salesperson and customer service rep. He also said it sounded like wheel bearing or tie rod or something like that. I agree. PS Willie, who answered my call when I called that day but who wasn’t in when I came, called and checked with me today about would I like to proceed. Great followup. More
by info4321
Employees Worked With
Alondra Munoz
