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Showcase Honda
Phoenix, AZ
2,364 Reviews
Welcome to Showcase Honda in Phoenix, AZ is Arizona's Best Dealer for New Honda cars and Quality Used Cars. Showcase Honda is conveniently located just off the I-51, between North 16th Street and North 12th Street on Camelback Road. Showcase Honda proudly serves our neighbors all around the greater Phoenix Metro area being the first Honda store in town!
Showcase Honda in Phoenix has a large selection of New Honda Models as well as Quality Pre-Owned Cars and Trucks. You can research all the Honda models right here in our virtual Honda Showroom. Drivers interested in a sport utility vehicles can choose between the class leading Honda CR-V, the award-winning Pilot SUV, hip Honda Element and the all-new rugged and dependable Honda Ridgeline
We hope to have the opportunity to meet you soon at our greater Phoenix Honda dealership. Our helpful staff is always available to answer any question you may have about purchasing a new or used car, financing, repair or car parts. Browse our inventory and take a test drive of a new Honda Civic, Fit, Accord, CR-V, Odyssey, Element, or any other Honda, when you visit our Phoenix car dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,364 reviews
June 29, 2020
Best car sales experience ever. We have wandered to dealerships closer to home and we were sorely disappointed with the experience compared to that with Steve. All my future Honda purchases will b dealerships closer to home and we were sorely disappointed with the experience compared to that with Steve. All my future Honda purchases will be with Steve. More
by Pxzdust
Employees Worked With
June 27, 2020
This Dealer Lied About Sale to Raise the Price on a Truck I approached this dealer online about a vehicle they had listed at a certain price, supposedly a base model. After getting a return call from William I approached this dealer online about a vehicle they had listed at a certain price, supposedly a base model. After getting a return call from William Giron on the phone and expressing interest, I began realizing it was the ideal vehicle I had been looking for. I began asking technical questions about features to verify the truck would work for me. I was then put on with Robert Schilling. As we talked he started saying things like he didn't know base models could have this and that, he realized that it was probably not a base. Still I told him I was interested in making a deposit and to let me call right back to move some money around for this $1K+ deposit. He said sure and gave him his own personal number and said, and I quote, "You know we are gonna be great friends, right?" So I give a call back in less than an hour, and no response. Text him, email, sent responses to the general manager PJ Arnal who sent an e-mail to ask about level of service while I had been talking to Robert. I also called the front desk and expressed specifically that he had said he was ready to take my deposit. They said they would get back to me because he was away from his desk. All these lines of communication and suddenly there was radio silence. Finally I get the e-mail several hours later from PJ. The truck has been sold. I was frustrated but moved on to try to discover other options. That night, as I keep up my nightly scan of available trucks routine. And lo and behold, what do I find? The truck they told me was sold.....LISTED AT A HIGHER PRICE! Almost $1.4K more. They took the info I asked about features and used it to raise the price. I am not one to often leave scathing negative reviews. But how I was mislead and used in this process was the absolute nightmare and anti-thesis of how a customer should be treated. My only solace is that the true colors of all involved were revealed before actually making any purchase, saving any financial commitment to a dealership whose sole bottom line is 100% their bottom line. I hope the $1.4K of profit was worth the price of a negative review. Your business is the reason people have such disdain for the car purchase process. More
by BKMountain
June 26, 2020
PJ Arnal and Deneen were exceptional and made the purchase of our new CRV Enjoyable. They were both Professional and easy to talk to. We will definitely purchase another Honda from Showcase! Sincerel purchase of our new CRV Enjoyable. They were both Professional and easy to talk to. We will definitely purchase another Honda from Showcase! Sincerely Craig and Jan Oestreich More
by craig.oestreich
Employees Worked With
PJ Arnal , Deneen Smeraldo
June 20, 2020
Deneen was a pleasure to work with and made the process of getting a new car smooth and easy. I highly recommend you see her when searching for a new Honda. of getting a new car smooth and easy. I highly recommend you see her when searching for a new Honda. More
by christinarowe1
Employees Worked With
Deneen Smeraldo
June 19, 2020
Jessica was so amazing she forsure made our choice alot easier! I would like to say the other two men we talked to where also great, but really pushy, like really pushy.. But not jess! She truly was amazi easier! I would like to say the other two men we talked to where also great, but really pushy, like really pushy.. But not jess! She truly was amazing!! Thank you Jessicia keep it up!5stars forsure! More
by CharleneK
Employees Worked With
Jessica Aguilar
June 08, 2020
This was my very first car purchase and I was stressed about the whole thing before I got there but Lance and Rey made it every way possible for me to get a car. Definitely recommend, they explained every about the whole thing before I got there but Lance and Rey made it every way possible for me to get a car. Definitely recommend, they explained everything and it super easy for me. More
by Savanna Salgado
Employees Worked With
Lance Rymel
May 15, 2020
Hi last april 15 th I brought 2019 odyssey. There is some issues on the new car then next day I was call them to inform them (agent roody & ali) they saying once purchase the car that's all you cannot return issues on the new car then next day I was call them to inform them (agent roody & ali) they saying once purchase the car that's all you cannot return the car or anything. I brought car high value of money they are not helping. Please customers don't go this place that's my suggestion Very bad customer service. If we go to Walmart we buy $10 worth of toys .if kids don't like it we return the item right. Why the car shop people don't do that. More
by Periasamy
May 06, 2020
We sat down with the sales personnel and we came to a good agreement which we thought was fair Phil was a great help great customer service but I can’t say the same thing about the finance personnel when good agreement which we thought was fair Phil was a great help great customer service but I can’t say the same thing about the finance personnel when we started doing paper work the monthly payment went up on top of that they wanted to try to get into a 84 month payment. One thing I noticed after we where all done the price of the vehicle was not honored and was increased about 2 thousand. Fiancé person was Tyler. Could have been better experience More
by Martin
Employees Worked With
Tyler , Phil Elsayed
April 20, 2020
I felt very pressured into buying a car TODAY even though I made it clear that was not what I was going to do. Isaiah kept pushing and pressuring me and I felt very uncomfortable and frustrated to the point I made it clear that was not what I was going to do. Isaiah kept pushing and pressuring me and I felt very uncomfortable and frustrated to the point of tears. Do not recommend. The car I was looking at was good, the service was not good. More
by haley12
Employees Worked With
Isaiah Rodriguez
March 26, 2020
Working with Deneen and PJ we’re always an amazing and easy process. The paperwork took a bit of time and someone called me saying they are missing our credit application and may ask us to come back and easy process. The paperwork took a bit of time and someone called me saying they are missing our credit application and may ask us to come back and refill this. I told them to check with PJ and for sure we filled these out. More
by Allainen
Employees Worked With
Deneen Smeraldo
