
Showcase Honda
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Just leased our sixth Honda Accord, the last five with Deneen. Working with Deneen every three years is like a class reunion, seeing an old friend! With Deneen there is no pressure. Tell her what you want Deneen. Working with Deneen every three years is like a class reunion, seeing an old friend! With Deneen there is no pressure. Tell her what you want and she makes it happen. Looking forward to 2023! PS:. Service department is the best. Lenora & Allen D. More
I went in with the intention to NOT go home with a car that day. Just wanted to see what they can do for it. Jonathan work up a deal I couldn't refuse. He was very attentive, listened, and allowed me to s that day. Just wanted to see what they can do for it. Jonathan work up a deal I couldn't refuse. He was very attentive, listened, and allowed me to speak. He didn't shove all the sales rep mumbo jumbo down my throat. Talk to me like a person. That got him the sale. I drove home an a brand new 2019 Accord Sport. With a huge smile on my face. I'd recommend Jonathan to all my family and friends. More
Great experience Joel and Jonathan were great very professional and attentive to customer needs. Joel stayed until late thoroughly explaining different options to buy Joel and Jonathan were great very professional and attentive to customer needs. Joel stayed until late thoroughly explaining different options to buy the vehicle. Very knowledgeable and accommodating. More
Outstanding Customer Care Deneen is an amazing young lady. She understood what we wanted and made it happen. I have purchase a Honda Civic back on 2002 and still have that car. Deneen is an amazing young lady. She understood what we wanted and made it happen. I have purchase a Honda Civic back on 2002 and still have that car. Deneen knew that Honda was the right care for me. She knew the features of the car and answer all the questions that we ask. She fought for us to get to the right price that we were asking for because we had a budget since we had 2 boys starting college. We had some issues with damages to the car that we fail to see and she had follow up and got those issues fixed. Her since of caring and understanding is what made us trust her. I highly recommend my family and friends to her once they are looking for a vehicle. She made us feel welcome even after the sale. She still ask to see how we are doing. That means a lot to us. Thank You Deneen for your outstanding accomplishments and caring. More
Dennen made my experience so easy. She was pleasant and very patient with me when I had questions to ask. I highly recommend this dealership. very patient with me when I had questions to ask. I highly recommend this dealership. More
Best car sales experience ever. We have wandered to dealerships closer to home and we were sorely disappointed with the experience compared to that with Steve. All my future Honda purchases will b dealerships closer to home and we were sorely disappointed with the experience compared to that with Steve. All my future Honda purchases will be with Steve. More
This Dealer Lied About Sale to Raise the Price on a Truck I approached this dealer online about a vehicle they had listed at a certain price, supposedly a base model. After getting a return call from William I approached this dealer online about a vehicle they had listed at a certain price, supposedly a base model. After getting a return call from William Giron on the phone and expressing interest, I began realizing it was the ideal vehicle I had been looking for. I began asking technical questions about features to verify the truck would work for me. I was then put on with Robert Schilling. As we talked he started saying things like he didn't know base models could have this and that, he realized that it was probably not a base. Still I told him I was interested in making a deposit and to let me call right back to move some money around for this $1K+ deposit. He said sure and gave him his own personal number and said, and I quote, "You know we are gonna be great friends, right?" So I give a call back in less than an hour, and no response. Text him, email, sent responses to the general manager PJ Arnal who sent an e-mail to ask about level of service while I had been talking to Robert. I also called the front desk and expressed specifically that he had said he was ready to take my deposit. They said they would get back to me because he was away from his desk. All these lines of communication and suddenly there was radio silence. Finally I get the e-mail several hours later from PJ. The truck has been sold. I was frustrated but moved on to try to discover other options. That night, as I keep up my nightly scan of available trucks routine. And lo and behold, what do I find? The truck they told me was sold.....LISTED AT A HIGHER PRICE! Almost $1.4K more. They took the info I asked about features and used it to raise the price. I am not one to often leave scathing negative reviews. But how I was mislead and used in this process was the absolute nightmare and anti-thesis of how a customer should be treated. My only solace is that the true colors of all involved were revealed before actually making any purchase, saving any financial commitment to a dealership whose sole bottom line is 100% their bottom line. I hope the $1.4K of profit was worth the price of a negative review. Your business is the reason people have such disdain for the car purchase process. More
PJ Arnal and Deneen were exceptional and made the purchase of our new CRV Enjoyable. They were both Professional and easy to talk to. We will definitely purchase another Honda from Showcase! Sincerel purchase of our new CRV Enjoyable. They were both Professional and easy to talk to. We will definitely purchase another Honda from Showcase! Sincerely Craig and Jan Oestreich More
Deneen was a pleasure to work with and made the process of getting a new car smooth and easy. I highly recommend you see her when searching for a new Honda. of getting a new car smooth and easy. I highly recommend you see her when searching for a new Honda. More
Jessica was so amazing she forsure made our choice alot easier! I would like to say the other two men we talked to where also great, but really pushy, like really pushy.. But not jess! She truly was amazi easier! I would like to say the other two men we talked to where also great, but really pushy, like really pushy.. But not jess! She truly was amazing!! Thank you Jessicia keep it up!5stars forsure! More