Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Showcase Honda
Phoenix, AZ
2,362 Reviews
Welcome to Showcase Honda in Phoenix, AZ is Arizona's Best Dealer for New Honda cars and Quality Used Cars. Showcase Honda is conveniently located just off the I-51, between North 16th Street and North 12th Street on Camelback Road. Showcase Honda proudly serves our neighbors all around the greater Phoenix Metro area being the first Honda store in town!
Showcase Honda in Phoenix has a large selection of New Honda Models as well as Quality Pre-Owned Cars and Trucks. You can research all the Honda models right here in our virtual Honda Showroom. Drivers interested in a sport utility vehicles can choose between the class leading Honda CR-V, the award-winning Pilot SUV, hip Honda Element and the all-new rugged and dependable Honda Ridgeline
We hope to have the opportunity to meet you soon at our greater Phoenix Honda dealership. Our helpful staff is always available to answer any question you may have about purchasing a new or used car, financing, repair or car parts. Browse our inventory and take a test drive of a new Honda Civic, Fit, Accord, CR-V, Odyssey, Element, or any other Honda, when you visit our Phoenix car dealership!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,362 reviews
September 07, 2019
Scott Bair excellent. He is a great asset to Showcase Honda Scott Bair was awesome. He did a great job. He is a great asset to Showcase Honda. Their organization need to have people like him. Very helpful. Scott Bair was awesome. He did a great job. He is a great asset to Showcase Honda. Their organization need to have people like him. Very helpful. More
by Noel
Employees Worked With
Scott Bair
September 06, 2019
Victor for the victory! I had a flat tire that had to be replaced and victor quickly identified the problem and got it fixed right away. Straight forward and great hospitalit I had a flat tire that had to be replaced and victor quickly identified the problem and got it fixed right away. Straight forward and great hospitality. Definitely will be back if there’s ever any other problem with my vehicle! More
by Tyler Pham
Employees Worked With
Victor Andrade, Ali Alhar
September 04, 2019
Richard Vargas I had the same service rep, Jerry McLeod, at this dealership for 20+ years. So disappointed when he retired as he really provided outstanding service I had the same service rep, Jerry McLeod, at this dealership for 20+ years. So disappointed when he retired as he really provided outstanding service. Went through lots of service reps for several years after that and not happy with the new ownership at Showcase Honda. I hung in there. For 3-4 years have had Richard Vargas as my service advisor. He takes great care to provide the best service. He’s personable, professional and knowledgeable. Definitely 5 stars for Richard!! More
by Trisha Morrison
Employees Worked With
August 29, 2019
Great experience with Deneen She is very knowledgeable and professional and no sales pressure. If you buy a honda elsewhere you will pay more than you should. Highly recommend you She is very knowledgeable and professional and no sales pressure. If you buy a honda elsewhere you will pay more than you should. Highly recommend you visit Deneen before you make your final decision. More
by JR Review
August 23, 2019
Awesome service! I had an excellent experience buying from Showcase Honda! Flavio was fantastic and so was Matt. I recommend them for your car buying facility. They a I had an excellent experience buying from Showcase Honda! Flavio was fantastic and so was Matt. I recommend them for your car buying facility. They are amazing! More
by MBM2921
Employees Worked With
Matthew Larussa, Flavio Ornelas
August 18, 2019
Excellent service and very friendly. Timely and kept me up to date about what was taking place. I would recommend this dealership’s service department for their hones and very friendly. Timely and kept me up to date about what was taking place. I would recommend this dealership’s service department for their honesty and friendly service. More
by Abogado12
August 16, 2019
BEST FIRST TIME BUYER EXPERIENCE I was a first time buyer , Jessica showed me all my options and was very understanding and patient . I had a hard time choosing a car but she made me I was a first time buyer , Jessica showed me all my options and was very understanding and patient . I had a hard time choosing a car but she made me understand how important it was to build credit and not to be to picky on the car , I ended up loving my car I got A Honda Civic . It was right up my alley . and i got a monthley payment I could afford . Would recommend any to buy from this dealer especially from jessica it was a pleasent experience . - Robert More
by RoberttG
Employees Worked With
Trey Sutherland, Jessica Aguilar
August 10, 2019
Bad battery and on the road quickly! Thank you Mike McPherson for taking the time to look at my car before my road trip. A new battery and an inspection of the car gave me peace of mind Thank you Mike McPherson for taking the time to look at my car before my road trip. A new battery and an inspection of the car gave me peace of mind before my road trip. First visit here and it was great! More
by Sruyan
Employees Worked With
Mike McPherson
August 09, 2019
Car stolen same day as purchase (1 of 2+ reported same day) I purchased a vehicle from this dealership and it was immediately stolen that same night. While this alone does not necessarily indicate any wrong-doi I purchased a vehicle from this dealership and it was immediately stolen that same night. While this alone does not necessarily indicate any wrong-doing on the part of the dealership, the fact that when I called the dealership in the morning to retrieve my VIN, the woman that answered the phone indicated that it was "weird that this was the second call [she] received already that day saying the exact same thing" (that someone had bought a car and it was stolen that night). Further analysis after the car was recovered indicated that whoever stole the vehicle had the technology required to override the car's computer and bypass the security system. This type of device can be purchased on ebay....but let's not pretend it's not easily accessible by employees of a dealership. I would love to believe the dealership was not responsible for the theft in some way, however I have been unable to get the General Manager to call me. First of all, I alerted my salesman AND his manager about the incident, so the dealership is aware. You would think this information would be passed along (especially when I mentioned the female's remark when she answered the phone that morning) and that maybe someone would call me offering to help get me into a new vehicle in the event that my car was not recovered or was totaled. Not only did I NOT get a phone call aside from the sales manager saying "let us know if there's anything we can do", but my request for information on "extras" I purchased so I could try to get an accurate value of the vehicle was ignored for almost a week until I emailed again stating I was still waiting on it. All of this is outside of how I was treated by John, in finance, who immediately began insulting me the minute I walked into his office. I have lost two vehicles that were totaled due to another driver's negligence (running red lights, etc). When I came in the office, John made the comment that I don't seem to keep cars long....already a sore subject since I also crushed my ankle in one of the accidents and have permanently lost 50% mobility and strength in that leg. I stated "well if people would stop hitting me, I'd be good" and his response was to laugh and say "oh it's everyone else's fault, huh?", followed by looking at my boyfriend and saying "How long has she been a narcissist?" The entire time in his office he proceeded to talk crap about his ex-wife and acted very misogynistic (<-- the description coming from another male). We were definitely in a hurry to get out of there. After looking at my bill of sale, I was charged $399.00 for ZakTek, which should have already come with the "package" I paid extra for (I said "No" when he tried to sell me the additional coverage for this), gave me $14,500 for my trade in even though the salesman told me they listed it as excellent condition with the zip code (which according to Kelley Blue Book would have put the car at a $16,003-$18,078 trade in value), and did everything in their power not to let me use the car-buying service offered by PenFed, who I was planning on using for my finance company. All-in-all, the salesman was nice, and it was my choice to let them rip me off on the total price of the car (which was $31,661 before taxes and any fees with the "extras" like wheel locks and a trunk tray) because I figured since he made us aware of the 2.99% financing, I was essentially getting ripped off the same amount that I would have paid using a higher percentage rate). They did not offer me the $500 college graduate discount, though....nor did they mention it, and they ripped me off on my trade in but ultimately, the fact that there's a possibility (according to the collision center, responding officer, and EVERY PERSON I have told my story to) that there may be some shady employees working at the dealership. The fact that I can't get the dealership to call and speak to me adds insult to injury. More
by Valenzuela_V
Employees Worked With
John Williamson, Ricardo Modeste
August 01, 2019
Great Customer Service! We just serviced our 2019Honda Civic Touring model that was purchased from Showcase Honda, for the first time. We are very impressed with Omar and his We just serviced our 2019Honda Civic Touring model that was purchased from Showcase Honda, for the first time. We are very impressed with Omar and his department! Our car was serviced more quickly than originally anticipated and we were assured that when we bring our car back for the reapplication of the paint protective coating, he will see that we do not have a long wait since we live too far away to use their Uber service. Thank you, Omar, for the excellent first-time customer service experience with your department! We truly appreciate it! More
by Grateful Customers!
Employees Worked With
Omar Halaby
