Showcase Honda

Preplanned a trip to get recall work involving safety issue on the airbag and was told I could get it fixed. I specifically let them know that I was coming from a rural town, and it was a long drive for issue on the airbag and was told I could get it fixed. I specifically let them know that I was coming from a rural town, and it was a long drive for me - almost 4 hours. After I showed up, the service gal said they used the part on someone else's vehicle (a while back), and that I would have to return the next day. If they had knowledge of this prior to my appointment, this message could have easily been communicated and rescheduled prior to my arrival. Additionally, I was made to pay $180 for the diagnosis so I called the service manager Sean Hoops and and asked if they would kindly refund some or all of the diagnosis fee for not holding your end of the bargain up and for my gas and time on the road. He said "no and we don't refunds on diagnosis fees". Also, they found on the diagnosis a few repairs like the rear passenger window motor and door locks, and a few other small repairs and said it would be in the $4,700 (which could also be safety issues - such as door lock and window accessibility), where this cost of service any other place was almost half this price. I would definitely check out one of the other local dealerships before doing business with Showcase Honda. Safety should always be of top priority, which does not reflect the priority of this place. More

Went beyond his way to give me into the car that I wanted I recommend anybody to him I recommend anybody to him More

Deneen was the most informed sales rep. Always great to have someone that knows the issues. Settled on which car because of this in record time. Always great to have someone that knows the issues. Settled on which car because of this in record time. More

Grainier was great. Showcase Honda took very good care of me. Could not have been any better Showcase Honda took very good care of me. Could not have been any better More

Was talking with Aaron about a car and it then got sold, but they were able to find me one and get the features I wanted. but they were able to find me one and get the features I wanted. More

This was the best and smoothest experience trying to get a car. James is awesome and got me the best deal!! a car. James is awesome and got me the best deal!! More

James was very pleasant and honest. Hard to find that these days. He put me in a vehicle that makes sense for me and my lifestyle while also helping me to build my credit. I look forwar Hard to find that these days. He put me in a vehicle that makes sense for me and my lifestyle while also helping me to build my credit. I look forward to doing business with him again. Thank you James More

We have a great experience in purchasing the new vehicle with Granger and Jay at Showcase Honda. They show lots of patience and demonstrate the vehicle so well. I would positively suggest people who are loo with Granger and Jay at Showcase Honda. They show lots of patience and demonstrate the vehicle so well. I would positively suggest people who are looking for Honda vehicle and good car purchase experience to this dealer and Granger and Jay. More

They have taken care of my family and I for years. Great service, exceptional people. Great service, exceptional people. More

Aaron was super helpful and great to work with. Process was smooth. Would recommend. Thanks Aaron Process was smooth. Would recommend. Thanks Aaron More