Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Showcase Honda

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.7
2,416 Reviews
Welcome to Showcase Honda in Phoenix, AZ is Arizona's Best Dealer for New Honda cars and Quality Used Cars. Showcase Honda is conveniently located just off the I-51, between North 16th Street and North 12th Street on Camelback Road. Showcase Honda proudly serves our neighbors all around the greater Phoenix Metro area being the first Honda store in town! Showcase Honda in Phoenix has a large selection of New Honda Models as well as Quality Pre-Owned Cars and Trucks. You can research all the Honda models right here in our virtual Honda Showroom. Drivers interested in a sport utility vehicles can choose between the class leading Honda CR-V, the award-winning Pilot SUV, hip Honda Element and the all-new rugged and dependable Honda Ridgeline We hope to have the opportunity to meet you soon at our greater Phoenix Honda dealership. Our helpful staff is always available to answer any question you may have about purchasing a new or used car, financing, repair or car parts. Browse our inventory and take a test drive of a new Honda Civic, Fit, Accord, CR-V, Odyssey, Element, or any other Honda, when you visit our Phoenix car dealership!
Contact Dealership
View Awards

1333 East Camelback Rd

Phoenix, AZ

85014

Directions

By Type

Showing 2,416 reviews

June 18, 2024

Steve and Trey took very good care of my wife and myself. Our experience was excellent. More

by MENZER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Marion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey Sutherland
Report | Print
June 18, 2024

The sale man was knowledgeable, courteous patient with me with what type of car I wanted More

by rmsolis66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrell Duncan, Jontae Fox
Report | Print
June 18, 2024

I had to reschedule my service and everything still went smoothly. I had my car back within the needed timeframe. All repairs completed. More

by Lcatron20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Ostos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
June 17, 2024

Tried to haggle me into more services. Didn’t give me the right invoice. Car battery drained and the car start is different. More

by mabramsoniii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Francisco Ostos
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2024 -

Showcase Honda responded

Thank you for taking the time to share your recent experience with us. We apologize sincerely for the issues you encountered during your visit to our service department. Providing transparent and respectful service is essential to us, and we regret that we did not meet your expectations on this occasion. We apologize for any confusion or discomfort caused by our attempts to recommend additional services. It is always our intention to provide recommendations based on the maintenance needs of your vehicle, ensuring its optimal performance and safety. However, we understand that our approach may not have aligned with your expectations, and we apologize if this caused any inconvenience. Regarding the incorrect invoice and the subsequent issues with your car battery and starting process, we sincerely apologize for the inconvenience this has caused. This is certainly not the experience we want for our customers, and we understand the importance of accurate documentation and the proper functioning of your vehicle. To discuss your concerns further and to address these issues promptly, we encourage you to contact our Service Director, Sean Hoopes, directly at 602-274-3800. Sean is committed to resolving any outstanding issues and ensuring your satisfaction with our service. We appreciate your feedback as it helps us to improve our service standards. Thank you for bringing this matter to our attention, and we look forward to the opportunity to make things right for you.

June 17, 2024

Very pleasant and helpful staff. Great service in a timely manner. Would definitely recommend this location. More

by IPACKPENNIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Suzuki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
June 17, 2024

Great Job with working on my Honda Accord Sport looking forward to my next service More

by JAMESBERRY_III
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel McCourt
Report | Print
June 17, 2024

They explained everything in a clear and concise manner. Friendly and approachable. Also very knowledgeable. More

by kevin_folchetti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amair Habhab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
June 17, 2024

Easy to schedule online. I usually leave my car for the day but they always keep me updated More

by R.M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Czerwinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
June 17, 2024

It was amazing to work with jaiden, young man has amazing attitute ans knows how to talk to customers. we felt so much at ease with him. He is a star 😊 More

by PRK3011
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaiden Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
June 17, 2024

Everytime I go back, The services are already overpriced, and everytime I go back there are new rules to charge the customer more. Don,t feel like to sitting in the waiting area also. I will try to avoid Sho More

by SELAHIBABU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin Czerwinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2024 -

Showcase Honda responded

Thank you for sharing your feedback with us. We are disappointed to hear about your recent experiences at our dealership and sincerely apologize for any frustration or inconvenience caused. Ensuring transparent pricing and providing exceptional service are fundamental to us, and we regret that we did not meet your expectations in this regard. We understand your concerns regarding pricing and any perceived changes in our service policies. Your feedback is crucial as it helps us to continuously improve and address areas of concern. Regarding your discomfort in our waiting area, we apologize if it did not meet your expectations for comfort and convenience. We strive to provide a welcoming environment for all our customers, and we regret if we fell short in this aspect during your visits. To discuss your concerns further and to address any specific issues, we encourage you to contact our Service Director, Sean Hoopes, directly at 602-274-3800. Sean is committed to understanding your perspective and working towards a resolution that ensures your satisfaction. Thank you again for bringing this matter to our attention. We value your feedback and hope to have the opportunity to improve your perception of our dealership in the future.

1
...
90
91
92
...
242