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518 Reviews of Showcase Honda - Service Center
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July 04, 2019
SERVICE WAS GREAT OUR SERVICE ADVISOR BOWEN SIGLER WAS TERRIFIC. HE TOLD US EXACTLY WHAT WAS WRONG AND HOW LONG IT WOULD TAKE. SINCE IT WAS GOING TO TAKE A LONG TIME, OUR SERVICE ADVISOR BOWEN SIGLER WAS TERRIFIC. HE TOLD US EXACTLY WHAT WAS WRONG AND HOW LONG IT WOULD TAKE. SINCE IT WAS GOING TO TAKE A LONG TIME, HE ORDERED US AN UBER SO THAT WE WOULD NOT HAVE TO WAIT IN THE WAITING ROOM WHEN THE JOB WAS FINISHED, HE CALLED US TO LET US KNOW THAT ANOTHER UBER WAS ON THE WAY TO PICK US UP. More
by lory gay
Employees Worked With
BOWEN SIGLER
Helpful June 30, 2019
Veh. Service Service Rep. Toby Hochstetler was a true professional & sincere adviser concerning the service on my veh. Highly recommend him as top rated service re Service Rep. Toby Hochstetler was a true professional & sincere adviser concerning the service on my veh. Highly recommend him as top rated service rep. Without concern More
by Cadisaz2
Employees Worked With
Toby Hochstetler
June 29, 2019
First scheduled service My appointment was set up immediately for my first service appointment and was greeted immediately upon arrival. Montana, my service agent explained My appointment was set up immediately for my first service appointment and was greeted immediately upon arrival. Montana, my service agent explained all that would be done and the time it would take. The car was ready at the estimated time, washed, and ready to go. Montana explained all the features of the service performed, all item checked, and why. The whole experience was excellent and I will be back for my next service. More
by Dr. Bob
Employees Worked With
Montana Henson
June 29, 2019
Polite Friendly Knowledgeable Great Group of People at Showcase and very Efficient. Only negative was the Coffee, ewwww, hahaha. Oh, and no pressure which is really important and Great Group of People at Showcase and very Efficient. Only negative was the Coffee, ewwww, hahaha. Oh, and no pressure which is really important and enjoyable. More
by MarcWitz
June 25, 2019
Good quality service Great service! Good waiting area also. No 5 star bc Maintenance Prog is not nationwide and I had to pay oil for my leased HRV Great service! Good waiting area also. No 5 star bc Maintenance Prog is not nationwide and I had to pay oil for my leased HRV More
by Ijcasado
Employees Worked With
Toby Hochstetler
June 23, 2019
Great Service Mr Victor Andrade was extremely professional. This was my first visit to Showcase Honda since I purchased my Civic Honda. Mr. Andrade answered my q Mr Victor Andrade was extremely professional. This was my first visit to Showcase Honda since I purchased my Civic Honda. Mr. Andrade answered my questions (a lot of them) with clarity. Explained clearly the process. I appreciated his patience and Customer Service. More
by Summer19
Employees Worked With
Victor Andrade, Mike Connor
June 17, 2019
Jose Elias was great to deal with My CR-V had an a/c issue right as the heat was starting to get up there. Jose took care of everything and got my car back to me with a/c working perf My CR-V had an a/c issue right as the heat was starting to get up there. Jose took care of everything and got my car back to me with a/c working perfectly. More
by CR-V Owner
Employees Worked With
Jose Elias
June 12, 2019
great experience with Oscar Oscar was very professional and easy to talk too. Would be happy to deal with him again in the future. Thanks Oscar for you help in our service today! Oscar was very professional and easy to talk too. Would be happy to deal with him again in the future. Thanks Oscar for you help in our service today!! Other employees were also very friendly and professional, thanks guys. More
by sbrockman
Employees Worked With
Oscar Stewart
May 31, 2019
First time everything went as expected the service was very good. . The service waiting area could be nicer but the coffee was ok and not sure what other drinks everything went as expected the service was very good. . The service waiting area could be nicer but the coffee was ok and not sure what other drinks were available More
by accord_customer
Employees Worked With
Michael Valenzuela
May 29, 2019
Helped me in a pinch I was visiting in Phoenix (from Los Angeles) and my battery started malfunctioning. I remembered Showcase Honda because that's where we bought my dau I was visiting in Phoenix (from Los Angeles) and my battery started malfunctioning. I remembered Showcase Honda because that's where we bought my daughter her first new Honda about 12 years ago. Victor (in Service) understood my predicament. I got an appointment within 2 hours of my calling. I had misunderstood the Honda battery warranty and he was very patient and professional in explaining it to me. Even called my Honda dealer in LA to get the particulars on my car. The service was performed within one hour and I even got a car wash. The price for the battery and service was fair. I really appreciate Victor accommodating me at short notice and working with me to keep my a happy Honda customer. More
by Jutta_052319
Employees Worked With
Victor Andrade
