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Showcase Honda - Service Center

Phoenix, AZ

4.7
1,113 Reviews
Call Service Center (602) 464-7145

1,113 Reviews of Showcase Honda - Service Center

Sort by
September 26, 2024

The service specialists are always extremely courteous professional and personable and Sebastian was no different. Wonderful experience and interaction from start to finish! More

by kingtyroneiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Eshelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2024 -

Showcase Honda responded

We’re thrilled to hear about your wonderful experience! Our team, especially Sebastian, strives to provide exceptional service, and your feedback means a lot to us. Thank you for taking the time to share your thoughts! We look forward to serving you again.

September 24, 2024

Real smart and knowledgeable about my questions. Understood my needs in a vehicle and helped me choose the right one. More

by MORANJOEL49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clay Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roscoe Gist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amair Habhab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Eshelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2024 -

Showcase Honda responded

Thank you! We're thrilled to hear you had a great experience. Our team is dedicated to understanding your needs and finding the perfect vehicle for you. Enjoy your new ride!

September 23, 2024

Very friendly and they always return my car nicer than they received it. Highly recommend. More

by LOS.QUEZADAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Czerwinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2024 -

Showcase Honda responded

Thanks! We’re thrilled to hear you had a great experience with us. Our team takes pride in giving your car the care it deserves. We appreciate your recommendation and look forward to seeing you again soon!

September 22, 2024

Convenient, dependable, trustworthy. , friendly, service complete in timely fashion, service tech listens, service always done right, good inspections. More

by joangppn2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Czerwinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2024 -

Showcase Honda responded

Thanks for your thoughtful review,! We're glad to hear you found our service convenient and dependable. Our team always strives to provide attentive and thorough service. Your feedback motivates us to keep improving!

September 21, 2024

Cassie was clear in her explanation of work that would be done a helpful with ny temporary transportation needs. More

by Karen DAWSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2024 -

Showcase Honda responded

Thanks for your feedback, Karen! We're glad to hear Cassie provided clear explanations and assistance with your transportation needs. Your support means a lot to us, and we’re always here to help!

September 17, 2024

He was attentive and knowledgeable 👍will be back again Coffee was good, too No Donuts 🙃 More

by SHAY616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Eshelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Just sales and service
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Sep 18, 2024 -

Showcase Honda responded

Thanks for the awesome feedback, Shay! We're thrilled you enjoyed the coffee and found our service attentive and knowledgeable. We appreciate your input on the donuts and will definitely consider that for the future. Looking forward to your next visit!

September 16, 2024

Austin Was amazing, he went above and beyond to help Me with my car repair he was in constantly communication with updates on my part order to schedule the repair. More

by ALFONSO17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Czerwinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 17, 2024 -

Showcase Honda responded

Alfonso, we're thrilled to hear about your positive experience with Austin! Our team strives to provide top-notch service and communication. Thank you for sharing your feedback; it truly motivates us to keep delivering the best for our customers!

September 13, 2024

Kevin is very skilled at his job. Great emotional intelligence. When my repair wasn’t right he listened and made sure it got fixed. More

by MICHAEL.JACKSON.O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Proo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2024 -

Showcase Honda responded

Thanks for your feedback, Michael! We’re glad to hear that Kevin’s skills and attentiveness made a difference in your experience. Your satisfaction is important to us, and we appreciate you bringing this to our attention. Looking forward to serving you even better next time!

September 13, 2024

Bought the car here and have had it serviced for years. Not the same good service any more though... Have lost trust More

by GEORGE@CUPRAK.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Proo
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2024 -

Showcase Honda responded

We genuinely appreciate your loyalty over the years and are sorry to hear that you haven't experienced the same level of service recently. Your trust is important to us, and we would like the opportunity to address your concerns directly. Please reach out to Sean Hoopes, our Service Director, at 602-274-3800. We’re committed to resolving this issue and restoring your confidence in our service.

September 13, 2024

Cassie Allen is very professional. We had no problems understanding her. she did what she said she would do. More

by jcallahan60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2024 -

Showcase Honda responded

We're glad to hear you had a positive experience with Cassie. We strive for clear communication and reliable service, and it’s great to see that reflected in your review. Looking forward to serving you again!

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