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Showcase Honda - Service Center

Phoenix, AZ

4.7
1,026 Reviews

1,026 Reviews of Showcase Honda - Service Center

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July 29, 2024

Cassi was very professional, kind and respectful. She brought to my attention the codes from the vehicle that would need attention soon. I was able to address them at the time before they became an i More

by vcpatton1105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2024

I experienced excellent customer service at Showcase and they handled all my repairs with ease More

by MB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Proo
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2024

Showcase Honda sucks. You have a bunch of liars there. Grainger, Donna, and Sutherland should be honest with their customers and not play on their inexperience. Another em More

by Japhia.Colandrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicholas Le Jander
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Eshelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gonzalez, Dana
Aug 01, 2024 -

Showcase Honda responded

We’re truly sorry to hear about your experience and the issues you encountered with our team. This is not the level of service we aim to provide. Please contact Lindsay Voss, our Customer Relations Manager, at lvoss@vtaig.com or 602-604-6539. We want to address your concerns thoroughly and work towards a resolution. Thank you for bringing this to our attention.

July 26, 2024

Sebastian did an incredible job of getting me squared away quick and efficiently. He was courteous and informative. More

by ANTHONYGW4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Hoopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Proo
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Birchman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassie Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Suzuki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Czerwinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Ostos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Eshelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel McCourt
July 26, 2024

Proffesional and friendly staff, I usually visit the parts department they are very knowledgeable and are alsways willing to help. More

by eladiocervantes21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard York
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Hoopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Proo
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Birchman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassie Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Suzuki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Czerwinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Ostos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah Ventura
July 26, 2024

excellent no complains was able to get in and out helpful and friendly staff really recommend More

by jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Ostos
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2024

The service here is always timely, well communicated, and reasonably priced. Hats off to Austin for his stellar customer service! More

by ETHAN.BUSZKO
Recommend Dealer
Yes
Employees Worked With
Austin Czerwinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

Showcase Honda responded

Thank you for your great feedback! We're delighted to hear that our service is timely, well-communicated, and reasonably priced. We'll make sure to pass along your compliments to Austin for his stellar customer service. We look forward to continuing to provide you with excellent service in the future!

July 25, 2024

Cassie is the best customer service person I have ever had! She is very thorough and all around great. More

by Quilter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

Showcase Honda responded

Thank you for the fantastic feedback! We're thrilled to hear that Cassie provided such exceptional service. Her thoroughness and overall excellence are truly valued, and we’re glad to see her efforts recognized. We look forward to serving you again!

July 25, 2024

Robbie is a great help. He gives 100%. Car looks and runs great. Thank you. More

by HEIDI.LYNN.MORGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ROBBIE
Jul 30, 2024 -

Showcase Honda responded

Thank you for your wonderful feedback! We're thrilled to hear that Robbie was able to provide exceptional service and that your car is running great. Your satisfaction means a lot to us. If you need anything else, feel free to reach out!

July 25, 2024

Everytime I go in for routine maintenance or a car issue, Cassie always provides great customer service and professionalism. Couldn't ask for a better service advisor. Appreciate all your help every visit. More

by ecampillo89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

Showcase Honda responded

Thank you so much for your kind words! We’re delighted to hear that Cassie consistently provides you with great customer service and professionalism. Your appreciation means a lot to us, and we’ll be sure to pass on your feedback to Cassie. If you need anything else, we’re always here to help!

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