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Showcase Honda - Service Center

Phoenix, AZ

4.7
1,051 Reviews

1,051 Reviews of Showcase Honda - Service Center

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July 29, 2024

I appreciate the professionalism. Water and snacks should be available. Also, the screen could show better entertainment. More

by jertrinat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2024

I was able to get in and out and still meet my appointment at the Mayo Clinic. I was pleased with the service! More

by Mel
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Richard York
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2024

This service center has friendly and helpful staff. I’ve had service done here multiple times and have no complaints. More

by BB.FLOWERS48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Suzuki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Ostos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah Ventura
July 29, 2024

Great customer service. Easy to schedule appointments. Cassie keeps me updated on the status of my vehicle. More

by SCOTTYMAXWELL766
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2024

My problems were addressed quickly and appropriately and Noah my technician was very kind and helpful. More

by MICHAELARJOHNSON9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Ventura
July 29, 2024

The dealer ship is very accommodating and they really attends to our car’s needs. Sebastian always make sure our car is fully maintained. More

by jeramia.gimutao14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Eshelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2024

Cassi was very professional, kind and respectful. She brought to my attention the codes from the vehicle that would need attention soon. I was able to address them at the time before they became an i More

by vcpatton1105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2024

Showcase Honda sucks. You have a bunch of liars there. Grainger, Donna, and Sutherland should be honest with their customers and not play on their inexperience. Another em More

by Japhia.Colandrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicholas Le Jander
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Eshelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gonzalez, Dana
Aug 01, 2024 -

Showcase Honda responded

We’re truly sorry to hear about your experience and the issues you encountered with our team. This is not the level of service we aim to provide. Please contact Lindsay Voss, our Customer Relations Manager, at lvoss@vtaig.com or 602-604-6539. We want to address your concerns thoroughly and work towards a resolution. Thank you for bringing this to our attention.

July 29, 2024

I experienced excellent customer service at Showcase and they handled all my repairs with ease More

by MB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Proo
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2024

Everyone was friendly and Daniel was very helpful in explaining the service that my car needed. More

by Namtx627
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel McCourt
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