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Showcase Honda - Service Center

Phoenix, AZ

4.7
1,060 Reviews
Call Service Center (602) 464-7145

1,060 Reviews of Showcase Honda - Service Center

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May 31, 2024

Service took too long. $10 for Lyft ride for the day is nothing! Employees were very nice. Better communication is needed as to the service time length. Richard Vargas was More

by Wazir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard York
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Showcase Honda responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

May 31, 2024

The service was excellent and the representative that helped us was very courteous and professional. More

by JENNIFERLAPERNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard York
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Showcase Honda responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

May 31, 2024

Unfortunately, my experience at Honda has been very bad. I have left crying multiple times and no one seems to ever want to help. Sales people are really good at getting you into a car, but once you’re into More

by Britani gross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Richard York
1.0
This rating includes all reviews, with more weight given to recent reviews.
Clay Knight
1.0
This rating includes all reviews, with more weight given to recent reviews.
Roscoe Gist
1.0
This rating includes all reviews, with more weight given to recent reviews.
Amair Habhab
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Green
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsay Voss
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2024

Great service quick understanding and super friendly met all expectations in the customers service and more More

by ALE.ZARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard York
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2024 -

Showcase Honda responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

May 31, 2024

Cassie was exceptional. She was positive and efficient. She listened well and met my needs. More

by dalley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie
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Jun 03, 2024 -

Showcase Honda responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

May 31, 2024

Come promptly to your vehicle when you arrive. Get the proper service manager. Come to get you when your vehicle is ready. More

by JLROBERTS55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard York
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Showcase Honda responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

May 31, 2024

I can always get my vehicle in for service at Showcase in a timely manner. More

by rSUTTON333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard York
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin was my helpful service associate
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Jun 03, 2024 -

Showcase Honda responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

May 31, 2024

The advisor I worked with understood my concerns and set me up with a tech that was caring and attentive. More

by MCCOURT.MATHEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Advisor Daniel McCourt, Tech Jackson
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Jun 03, 2024 -

Showcase Honda responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

May 31, 2024

Always courteous, timely, and very clear about what needs to be done and what the priorities are. More

by JULIA.RYDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Suzuki, Deneen Smeraldo
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May 31, 2024

I love the service, people very helpful, and nice , anzwer all my question, thank you keep it up good team work, More

by catlady7383
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard York
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis, Antonio, and few more, can't remember their names,
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