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Shults Resale Center of Dunkirk

Dunkirk, NY

4.9
676 Reviews
Shults Resale Center of Dunkirk in Dunkirk, NY treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our site is set up to help you browse for your next used vehicle, apply for credit, schedule service or a detail for your car. Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You will find a large inventory and wide selection of brands and models, all priced with no fine print. You may ask "What does no fine print mean?" No fine print reflects our philosophy on pricing our vehicles. Our no fine print prices are the same for every person that walks through our doors. There are no trades needed, no money down needed or any hoops to jump through to get our advertised price. Stop in to our dealership in Dunkirk, NY and experience the difference. You can also request more information about a vehicle using our online form or by calling 716-363-2000. We are proud to offer the largest selection of used vehicles in Dunkirk, Fredonia, Silver Creek, Forestville and Westfield. Commitment to our customers doesn't stop with your vehicle purchase at Shults Resale Center of Dunkirk. Our Service Department is staffed with trained technicians and service advisors that are ready to help with anything from regular maintenance to expert repairs. We also have a fully trained detail department that will restore your vehicles luster. Stop in to 3979 Vineyard Dr. Dunkirk, NY 14048 to schedule your appointment or give us a call at 716-363-2000. With used vehicles from Chevy, Ford, Dodge, GMC, Toyota, Buick, Cadillac, Jeep, Ram, Kia, Nissan and many more, we will help you find the perfect vehicle for your needs. Whether you live in Dunkirk or are traveling from Fredonia, Silver Creek, Forestville, Westfield or the surrounding areas, Shults Resale Center of Dunkirk is just a short drive away. If you don't see a particular vehicle, click on CarFinder and complete the form. We will gladly inform you when a matching car arrives. If you'd like to see a vehicle in person, click on Dealership: Directions for step-by-step driving instructions to our site, or give us a call. We look forward to serving you!
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3979 Vineyard Drive

Dunkirk, NY

14048

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Showing 676 reviews

March 01, 2019

Amazing and very friendly people Jennifer Depasqulae is the best sales woman ever. She was very friendly and pilot. I will definitely be choosing Shults and Jennifer for my next car More

by Karieann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Depasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2019 -

Shults Resale Center of Dunkirk responded

Wow! Thank you for the excellent review! We are so glad Jennifer made you feel comfortable during your purchase. We look forward to helping you with your next purchase. -Mike

February 28, 2019

Top notch service as always! 6th personal vehicle my wife and I have purchased from Shults. Wouldn't go anywhere else mainly because of the people who work there. Customer service More

by FFDevin57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Dougherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Depasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Gennock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Heenan, Lucy Price
Mar 06, 2019 -

Shults Resale Center of Dunkirk responded

Devin thank you for your repeat business! Congratulations on your new Ram! We are so glad the people you worked with provided you with a pleasurable experience! NO FINE PRINT! -Mike

February 28, 2019

Very satisfied I went to shults not knowing what I wanted. Jennifer was so helpful and professional made the whole process super easy. I left there feeling very sati More

by Verysatisfied
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Depasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2019 -

Shults Resale Center of Dunkirk responded

Thank you for taking the time to leave us a review! We are glad Jen was able to help find you the perfect vehicle for you. We look forward to seeing you around the dealership! -Mike

February 28, 2019

Excellent Customer Service We drove several suv’s trying to decide which one would be best for our next vehicle. Brenton Wilcox located this Durango for us. It was our car the More

by Gayle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenton Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2019 -

Shults Resale Center of Dunkirk responded

Gayle we are glad Brenton was able to help you find the perfect vehicle! Thank you for your business. Making the purchase move along quickly is important to us and we're glad you enjoyed your experience with us! -Mike

February 28, 2019

Great Customer Service The customer service is great but the car turned out to be junk! I have pUT more money into my car than what I still owe. I will never buy a car from More

by Mixed Emotions
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jennifer Depasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2019

Friendly, honest, professional Brenton found me exactly the car I was looking for! The entire experience was professional, friendly and the atmosphere at Shults Resale made buying a More

by OliviaDD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Dougherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenton Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2019 -

Shults Resale Center of Dunkirk responded

Congratulations Olivia!! We are so happy that Brenton found you exactly what you were looking for! If you need anything in the future let us know. Thank you again for your business. Enjoy!! -Mike

February 27, 2019

Simply...The Best! We have purchased many vehicles..and referred many friends..always excellent Sales & Service. Mike D and his team really do the best for you. The More

by Brights
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Dougherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Depasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Heenan
Feb 27, 2019 -

Shults Resale Center of Dunkirk responded

Thank You so much for your continued business! You guys are such Great Customers, we appreciate everything you do! Stay in touch and we will see you soon! -Mike

February 27, 2019

By far the best experience purchasing a vehicle Jenn D made my experience very pleasurable. I found what I liked and wanted she she made it happen. I highly recommend Shults resale center of Dunkirk More

by KristinL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Depasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Dougherty
Mar 06, 2019 -

Shults Resale Center of Dunkirk responded

Kristin thank you for taking the time to leave us a review. We are so glad Jen was able to help you find the perfect vehicle! We cant wait to help you find your next vehicle! -Mike

February 27, 2019

Jennifer DePasquale is the Best! Jen D is the best!! Shults Resale is an awesome place to purchase a vehicle. We purchased a Kia Forte last year and we are so happy with it. We went t More

by Linda D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Depasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Gennock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2019 -

Shults Resale Center of Dunkirk responded

Linda we are so happy that you are loving your Kia Forte! Excellent Customer service is so important to us and we thank you for taking the time to leave us a review! -Mike

February 26, 2019

Best truck i never knew i wanted I went into Shults on a whim just because i was bored with my old truck. I test drove a few smaller half-ton trucks that didn’t really spark my intere More

by Jake.hotop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Ackerman, Jim Heenan
Feb 27, 2019 -

Shults Resale Center of Dunkirk responded

Jake, I just wanted to reach out and say thank you for the Awesome review! We try every single day to be better than our competition and make sure we listen to our customers. With reviews like this I see that we are doing a good job. Please let us know if there is anything we can do for you in the future. Enjoy your new truck. -Mike

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