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Shults Resale Center of Dunkirk

Dunkirk, NY

4.9
676 Reviews
Shults Resale Center of Dunkirk in Dunkirk, NY treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our site is set up to help you browse for your next used vehicle, apply for credit, schedule service or a detail for your car. Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You will find a large inventory and wide selection of brands and models, all priced with no fine print. You may ask "What does no fine print mean?" No fine print reflects our philosophy on pricing our vehicles. Our no fine print prices are the same for every person that walks through our doors. There are no trades needed, no money down needed or any hoops to jump through to get our advertised price. Stop in to our dealership in Dunkirk, NY and experience the difference. You can also request more information about a vehicle using our online form or by calling 716-363-2000. We are proud to offer the largest selection of used vehicles in Dunkirk, Fredonia, Silver Creek, Forestville and Westfield. Commitment to our customers doesn't stop with your vehicle purchase at Shults Resale Center of Dunkirk. Our Service Department is staffed with trained technicians and service advisors that are ready to help with anything from regular maintenance to expert repairs. We also have a fully trained detail department that will restore your vehicles luster. Stop in to 3979 Vineyard Dr. Dunkirk, NY 14048 to schedule your appointment or give us a call at 716-363-2000. With used vehicles from Chevy, Ford, Dodge, GMC, Toyota, Buick, Cadillac, Jeep, Ram, Kia, Nissan and many more, we will help you find the perfect vehicle for your needs. Whether you live in Dunkirk or are traveling from Fredonia, Silver Creek, Forestville, Westfield or the surrounding areas, Shults Resale Center of Dunkirk is just a short drive away. If you don't see a particular vehicle, click on CarFinder and complete the form. We will gladly inform you when a matching car arrives. If you'd like to see a vehicle in person, click on Dealership: Directions for step-by-step driving instructions to our site, or give us a call. We look forward to serving you!
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3979 Vineyard Drive

Dunkirk, NY

14048

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Showing 676 reviews

February 26, 2019

Great! Shults did everything they could to get me in a vehicle I wanted and around the price I could afford. They have been great to work with! Very helpful More

by Brooke86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Depasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2019 -

Shults Resale Center of Dunkirk responded

Brooke, so glad we could help you out! Thank you for letting everyone know how good of an experience you had. If you need anything at all just stop in or give us a call. Enjoy your new vehicle! -Mike

July 15, 2016

Awsome!!!!! Jennifer DePasquale,I want to thank you so much for helping me find a car,Your great,you work great with people very important.in this kind of busines More

by mary mary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer DePasquale, Mike ??
July 09, 2016

Great experience!! Had a great experience working with Jen D... She helped me start my credit and my 1st car officially on my own!! I would recommend anyone to go see he More

by HB1990
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Depasquale
June 10, 2016

I will go back to them when I'm looking for another vehicle It took some time, but they work with me and gave me a great deal. They were a pleasure to work with the salesman Alex work very hard. I will go back More

by Grumpy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Zdrojewski
Jun 13, 2016 -

Shults Resale Center of Dunkirk responded

You're very welcome! It was enjoyable working with you, as well, and we were happy to ensure you were pleased with your experience and purchase. We look forward to your continued business. Thank you and enjoy your vehicle!

June 08, 2016

Very friendly employees Went in to purchase a good quality used vehicle. Didn't feel pressured at all to buy a vehicle. Very friendly people to deal with.Got what I wanted fo More

by Tim Martin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex and Steven
Jun 09, 2016 -

Shults Resale Center of Dunkirk responded

Thank you for your great feedback and for referring us to others, Tim! It was a pleasure working with you and we're glad you got exactly what you wanted and are happy with your purchase. Enjoy your truck!

March 11, 2016

Fantastic Service! Jennifer DePasquale helped us find exactly what we were looking for, a used vehicle with low miles and a reasonable price tag. The team even stayed a More

by Marc and Jessica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer DePasquale
Mar 11, 2016 -

Shults Resale Center of Dunkirk responded

Thank you for telling us about your excellent car buying experience, Marc and Jessica! We're happy to hear you were impressed with our team and were provided with exceptional service. We sincerely appreciate your continued business and are looking forward to working with you again in the future!

March 09, 2016

New car Great service did everything she could to get me in the car that I wanted at a reasonable price would definitely recommend to a friend and will come b More

by Sidneyalicia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer depasquale
Mar 10, 2016 -

Shults Resale Center of Dunkirk responded

Thank you so much for the recommendation and the review! We are delighted to hear that Jennifer was able to help you find the perfect car at the right price. Please let us know the next time we may be of assistance!

March 04, 2016

Used car shopping made extremely easy!!!! Jenn D at Shults Resale is definitely the one you want to deal with. I walked in, told her what I was looking for, how much I could afford and where I More

by Ellyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenn D
Mar 04, 2016 -

Shults Resale Center of Dunkirk responded

You're welcome, Ellyn! Thank you for letting us know about your excellent experience with Jenn. She was happy to provide you with great service and get you into your Acadia. Thanks so much for choosing to do business with us. We are looking forward to working with you again in the future.

January 27, 2016

Heather's New Car After totaling my car, Mike and Jesse were very helpful with assisting me for finding a very nice new car within my price range that ended up being ni More

by Heather91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike, Jesse, Alex
Jan 27, 2016 -

Shults Resale Center of Dunkirk responded

We're sorry to hear about your vehicle being totaled, but we are happy to hear Mike and Jesse provided you with a helpful and successful car buying experience. We're glad you are enjoying your new car. Please let us know if we can be of any further assistance. Thank you for your business and feedback!

January 05, 2016

Professional group We recently purchased a Kia Sorento. The sales group did not pressure us and made us feel very comfortable. There were a couple minor issues with th More

by Lclark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam DeJohn
Jan 05, 2016 -

Shults Resale Center of Dunkirk responded

Thanks for your positive feedback, Laura! We're very glad to hear you had a pressure-free and comfortable experience and that all issues were taken care of quickly and successfully. We appreciate you recommending our dealership and Sam. Thank you for your business and enjoy your Kia Sorento!

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