Sid Dillon Buick - Lincoln

I debated between leaving 3 or 4 stars. My experience with Courtney, the saleswoman, was excellent—she was very friendly, patient, and genuinely helpful as I decided which vehicle was the b My experience with Courtney, the saleswoman, was excellent—she was very friendly, patient, and genuinely helpful as I decided which vehicle was the best fit. She worked hard to get me to the price and payment terms we had discussed, and I truly appreciated her effort. Unfortunately, the financing side was disappointing. Instead of reducing the price to account for visible scratches (something Courtney and I both understood had been agreed to), the loan officer simply extended the term from 5 years to 8 years. I didn’t realize this until I reviewed the contract at home. When I returned the next day, even Courtney was surprised and regretful that the price reduction wasn’t applied. She involved the manager, who contacted me a couple of days later. While they never honored the negotiated reduction, they did offer two additional oil changes, which felt like a small gesture compared to what was expected. I later refinanced the loan on my own, which helped, but I can’t overlook the fact that the deal wasn’t honored. Courtney has continued to be fantastic, helping me with scheduling oil changes and questions, and she deserves 5 stars. Unfortunately, the finance department and management get 1–2 stars for their part in the process. That’s why this review was so difficult to rate overall. More

Always happy to leave the dealership happy, after an appointment! Tyler is very friendly and helpful. Thank you! appointment! Tyler is very friendly and helpful. Thank you! More

Our repair appointment was extremely positive due to good communication with rep thankful for good service communication with rep thankful for good service More

Great communication with their customers. They clearly want their clients to be satisfied and their vehicles to be safe and working properly. They clearly want their clients to be satisfied and their vehicles to be safe and working properly. More

Great service great personnel always provide prompt service and friendly service easy scheduling for service service and friendly service easy scheduling for service More

Good selection Great Staff! Bought at O st Lincoln Location . Lacy was great but wished she cold have had a bit more time showing me a few more of the features this car has vs Bought at O st Lincoln Location . Lacy was great but wished she cold have had a bit more time showing me a few more of the features this car has vs my last but getting them found day by day . Good place to shop! More

Quick service and clean facilities. Also offered free coffee, soda or water. Will return again when my car needs service! Also offered free coffee, soda or water. Will return again when my car needs service! More

I have been with Sid Dillon since the mid 1990's. Great service snd sales! Great service snd sales! More

Excellent staff and service. Love the relationship . Always feel welcomed and appreciated. Great dealership and facility Love the relationship . Always feel welcomed and appreciated. Great dealership and facility More

have never thought anything but the highest praise for sid Dillon and the people that serve this establishment sid Dillon and the people that serve this establishment More