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Sierra Chevrolet of Monrovia

Monrovia, CA

Overview
Employees
Reviews
Vehicles
4.6
1,112 Reviews
A Los Angeles & Pasadena Chevrolet Source Welcome to Sierra Chevrolet, your Monrovia Chevy dealership serving Los Angeles Chevrolet customers in California. We specialize in selling new Chevrolet cars and trucks and feature a variety of high quality used cars for our customers in Los Angeles. Located near Pasadena, you can find us on East Central Avenue and get to us from Interstate 210, the Foothill Freeway, at Exit 35A. Please view our hours and directions page for specific driving instructions to our Monrovia Chevrolet dealership.
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1450 S Shamrock Ave

Monrovia, CA

91016

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Showing 1,112 reviews

April 14, 2024

I had maintenance done on my care, which didn't take very long. I was very pleased that they got it done so quickly. Thank you for the great customer service. More

by tcgod4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Peinado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Sierra Chevrolet of Monrovia responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we're ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Sierra Chevrolet Team

April 14, 2024

Had a great experience. I drove the truck, was shown all all the features it had, did all the paperwork including my trade and was out the door in just about 2 hours More

by shawnalexryan
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Sierra Chevrolet of Monrovia responded

Shawn, it is wonderful to hear that our team was able to provide you with a great experience! We appreciate this feedback and we will share it with them. Thank you and if you have any questions about your purchase please feel free to contact us. Sincerely, The Sierra Chevrolet Team

April 12, 2024

Nice to get current information on my vehicle. I feel part of the loop. I don't need only one person to have the info of my vehicle More

by THOMASYOUNG65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Peinado
2.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
2.0
This rating includes all reviews, with more weight given to recent reviews.
John Twiford
2.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Orellana
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Quinn
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Apr 15, 2024 -

Sierra Chevrolet of Monrovia responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Sierra Chevrolet Team

April 11, 2024

The dealership seems to do its due diligence during service. However, service became unresponsive and lack of communication after they run into problems they couldn't solve. Car owner end up doing al More

by happyhsu141
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tanya Ruiz
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

Sierra Chevrolet of Monrovia responded

We appreciate the opportunity to learn about your recent experience in our service department. If you are open to contacting us at your earliest convenience, we would like to further discuss what happened and do our best to address these issues. We look forward to speaking with you and regaining your trust in our business. Sincerely, The Sierra Chevrolet Team

April 11, 2024

Shawn was great! Everything was quick and easy. I will be coming back for sure. More

by suchanekshawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
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Apr 12, 2024 -

Sierra Chevrolet of Monrovia responded

Your experience is exactly what we aim for! We are so happy to hear that we could provide you with a memorable experience. We hope to see you again in the future. Sincerely, The Sierra Chevrolet Team

April 10, 2024

All the employees were awesome, transparent and honest about the whole process from beginning to end and respectful all the way throughout More

by curtis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris , Andy Wiesman
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Apr 11, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day, Curtis. Sincerely, The Sierra Chevrolet Team

April 09, 2024

Jeremy, answered all my questions and the service was done promptly. They spotted a nail in my tire and took care of it. I have been bringing my car here since I bought it. Thanks More

by A.uehara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy in the Service Dept
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Apr 11, 2024 -

Sierra Chevrolet of Monrovia responded

We are so happy to hear that your recent visit went so well for you! We will let our team know about your experience and we hope you will reach out to us if you have any questions. Have a great day! Sincerely, The Sierra Chevrolet Team

April 08, 2024

Rudy was great! !! I could not go to dealership because I had so many things going on at home. He help me do my whole application online and over the phone, step-by More

by Terrill H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rudy Agulilar
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Apr 11, 2024 -

Sierra Chevrolet of Monrovia responded

Terrill, we appreciate your review and are glad to hear that you had such a wonderful experience with us. We look forward to working with you again! Sincerely, The Sierra Chevrolet Team

April 08, 2024

Service was great and the staff were accommodating,. They broke the center piece to one on my rims and did not try to hide it but came right out and chased me down to explain the situation. I appreciate More

by dampark3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing honest, quality service. Sincerely, The Sierra Chevrolet Team

April 07, 2024

Great job for get ready my vehicle, thanks to Jeramy Cecena for take care on the time to repair was done on faster period of time More

by MARTINEZALFONSODF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeramy Cecena
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Apr 11, 2024 -

Sierra Chevrolet of Monrovia responded

Alfonso, we are truly grateful for this awesome review! We are thrilled that Jeramy was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Sincerely, The Sierra Chevrolet Team

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