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Samantha Peinado
Samantha Peinado at SIERRA CHEVROLET OF MONROVIA
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Samantha Peinado

Service Administrator

SIERRA CHEVROLET OF MONROVIA

1450 S Shamrock Ave
Monrovia, CA 91016

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4.9
37 Reviews

Dealership Experience

10 yrs, 4 mos

Industry Experience

10 yrs, 4 mos

Specialties & Trainings

WARRANTY ADMINISTRATION

CONTRACTS TRAINING

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4.9

37 Reviews

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37 Reviews of Samantha Peinado

April 25, 2024

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Employee Rating

I'll be coming back to buy another car soon And enjoyed the great customer service More

by Christianaguilar1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Zuno, Terry Quinn, Tanya Ruiz, Joe Jimenez, John Twiford, Andy Wiesman, Alfonso Hernandez, Andrew Lisk, Brian Hernandez

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April 15, 2024

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Employee Rating

Tanya was great to work with and the waiting area is a pleasant place to hang. More

by NUDGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terry Quinn, Tanya Ruiz, Joe Jimenez, John Twiford, Marvin Orellana

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Apr 17, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Sierra Chevrolet Team

April 14, 2024

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Employee Rating

I had maintenance done on my care, which didn't take very long. I was very pleased that they got it done so quickly. Thank you for the great customer service. More

by tcgod4
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Apr 16, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we're ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Sierra Chevrolet Team

April 12, 2024

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Employee Rating

Nice to get current information on my vehicle. I feel part of the loop. I don't need only one person to have the info of my vehicle More

by THOMASYOUNG65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terry Quinn, Tanya Ruiz, Joe Jimenez, John Twiford, Marvin Orellana

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Apr 15, 2024

SIERRA CHEVROLET OF MONROVIA responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Sierra Chevrolet Team

April 01, 2024

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Employee Rating

Very friendly and easy to work with staff. Very good communication Highly recommend this dealership. More

by eminator07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terry Quinn, Tanya Ruiz, Joe Jimenez, John Twiford, Marvin Orellana

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Apr 03, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be happy to hear that you left Sierra Chevrolet satisfied. We are very appreciative of your 5-star review and recommendation. Sincerely, The Sierra Chevrolet Team

March 22, 2024

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Employee Rating

Came in and didnt have to wait very long, Tanya was very profeccional helped me out and got me a ride to for my lunch. More

by gasparmolinacampos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terry Quinn, Tanya Ruiz, Joe Jimenez, John Twiford, Marvin Orellana

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Mar 25, 2024

SIERRA CHEVROLET OF MONROVIA responded

It’s great to know that Tanya provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Sierra Chevrolet Team

February 28, 2024

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Employee Rating

I had great service and a great experience at Sierra service. Car was fixed correctly and on time. I was kept informed by John Twiford about the car at all times. Car is running great. More

by renechoffman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Twiford

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Mar 01, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thanks for your awesome review, Rene! We're very happy to hear that John was of such great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Sierra Chevrolet Team

January 08, 2024

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Simply the best service. Outstanding communication, wonderful amenities, great team. Really appreciate the follow up. More

by grumpetto
Recommend Dealer
Yes

Other Employees Tagged: Mike Hoffman, Douglas Sievertson, Mayra Neria, Joe Jimenez, John Twiford , Jeremy Cesena

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Jan 10, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thank you for telling us why you appreciate our amazing team! We're pleased you've always enjoyed the accommodations and exceptional service they've provided. We hope you'll continue to make Sierra Chevrolet your first choice for service!

January 04, 2024

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Employee Rating

Oh the team at Sierra Chevy always takes suuuuuuch great care of us. They’re the best! More

by ChevGuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Hoffman, Douglas Sievertson, Mayra Neria, Tanya Ruiz, Joe Jimenez, John Twiford, Will Cruz, Edwin Cardiel, Marvin Orellana

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Jan 05, 2024

SIERRA CHEVROLET OF MONROVIA responded

We are grateful for you leaving us this wonderful review! We are thrilled to hear that our team consistently takes excellent care of you and provides you with thorough and efficient service. We appreciate your continued business with us here at SIERRA CHEVROLET OF MONROVIA. Please drive safely and do not hesitate to let us know how we may be of further service to you.

November 15, 2023

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Employee Rating

Marvin explained the 15,000 miles service and charges very clearly. He also quickly arranged my ride home within a minute! Later, Marvin called to inform me that my car was ready and arranged for my rid More

by PCHAN388
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marvin Orellana

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Nov 16, 2023

SIERRA CHEVROLET OF MONROVIA responded

Thank you for telling us why you liked this service visit! Your satisfaction means a lot to us, and we're pleased you enjoyed the accommodations offered by our service department. We hope you'll continue to make Sierra Chevrolet your first choice for service!

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