Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Sierra Chevrolet of Monrovia - Service Center

Monrovia, CA

4.5
678 Reviews
Call Service Center (626) 879-2966

678 Reviews of Sierra Chevrolet of Monrovia - Service Center

Sort by
May 17, 2025

Ai service writer/ appointment scheduler needs work. Also had 2 tires changed and techs left tire lube all over tires and rims. Flat out xxxxty attention to detail. Won't be back. More

by villsw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Abraham
Report | Print
May 18, 2025 -

Sierra Chevrolet of Monrovia responded

Thank you for your feedback. We understand your concerns regarding the service received during your recent visit to Sierra Chevrolet, particularly about the tire lube left on your tires and rims during the tire change. We take pride in our work and appreciate your comments as they help us improve our services. If you would like to discuss this further, please feel free to contact us directly. We value your input and hope to have the opportunity to better serve you in the future. Sincerely, The Sierra Chevrolet Team

May 16, 2025

Tanya was very helpful. She took care of one of my concerns with my account. Very friendly and professional. More

by meds155
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2025 -

Sierra Chevrolet of Monrovia responded

Thank you for your feedback! We're glad to hear you had a positive experience with Sierra Chevrolet and that our team, especially Tanya, was able to address your concerns. We appreciate your kind words about her professionalism and friendliness. Please don’t hesitate to reach out if you need further assistance. We look forward to serving you again! Sincerely, The Sierra Chevrolet Team

May 16, 2025

Very clean and quiet waiting area. Will be choosing this location for service in the future. More

by KERI_TRINH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2025 -

Sierra Chevrolet of Monrovia responded

Thank you for your review, Keri! We're thrilled to hear that you enjoyed our clean and quiet waiting area at Sierra Chevrolet. We look forward to serving you for your future service needs. See you next time! Sincerely, The Sierra Chevrolet Team

May 16, 2025

Thank you for the excellent service. The service rep was excellent and I like the renovated service waiting area. More

by BJEFFERSON365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2025 -

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We're thrilled to hear that you had an excellent experience at Sierra Chevrolet. We appreciate your feedback on our service rep and are glad you enjoyed the renovated waiting area. We look forward to welcoming you back next time! Sincerely, The Sierra Chevrolet Team

May 07, 2025

I have been going to Sierra Chevrolet for over 20 years. I buy my cars and service them there. I now live in a different county but continue to travel to them. Joe Jimenez is their best service advisor. More

by Ms. Aguayo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2025 -

Sierra Chevrolet of Monrovia responded

Thank you so much for your wonderful review! We truly appreciate your loyalty to Sierra Chevrolet over the past 20 years. It’s fantastic to hear that Joe Jimenez has provided you with such exceptional service and that you feel like family when you’re here. We’re proud of our knowledgeable technicians as well! Thank you for choosing us, and we look forward to seeing you again soon! Sincerely, The Sierra Chevrolet Team

May 07, 2025

It was nice dealing with Tanya. She is professional, friendly and helpful. Everything went smoothly with our service appointment. More

by W.MARLENE
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2025 -

Sierra Chevrolet of Monrovia responded

Thank you so much for the outstanding review and your business! Our team truly enjoyed having you here, and we wish you all the best. See you next time!

May 06, 2025

Tanya, is very helpful and always following up with me on any needed services. She always makes sure my concerns with my Car are addressed. More

by jcontreras6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2025 -

Sierra Chevrolet of Monrovia responded

Thank you! We're thrilled to hear about your positive experience with us at Sierra Chevrolet. It's great to know that Tanya has been helpful and attentive to your car's needs. We appreciate you taking the time to share your feedback, and we look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

May 02, 2025

I was a walk-in customer trying to get an oil change and to my surprise they were open on a Saturday. Tanya came out, greeted me and handled business. She was friendly and efficient. Fortunately, it didn't More

by Rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2025 -

Sierra Chevrolet of Monrovia responded

Thank you so much for your wonderful review, Rose! We’re thrilled to hear that you had a positive experience at Sierra Chevrolet with Tanya. It's great to know that you enjoyed our renovations and found the service to be efficient and friendly. We appreciate your trust in us as your preferred Chevy dealer for servicing your car. We look forward to serving you again soon! Sincerely, The Sierra Chevrolet Team

April 25, 2025

Tanya followed me up with detail information. The new office is very nice and clean. More

by hisashinagata
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2025 -

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We're thrilled to hear that you appreciated the detailed information and that you liked our new office at Sierra Chevrolet. We aim to create a welcoming environment for all our customers. We look forward to seeing you again soon! Sincerely, The Sierra Chevrolet Team

April 25, 2025

Always prompt and professional, providing excellent service and making me feel at ease and safe. More

by ATOROSIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Peinado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2025 -

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We’re thrilled to hear about your positive experience at Sierra Chevrolet. Our team strives to provide excellent service and make our customers feel comfortable. We look forward to welcoming you back for your next visit! Sincerely, The Sierra Chevrolet Team

1
2
...
68