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Sierra Chevrolet of Monrovia - Service Center

Monrovia, CA

4.5
716 Reviews
Call Service Center (626) 879-2966

716 Reviews of Sierra Chevrolet of Monrovia - Service Center

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September 19, 2025

Tanya has always provided excellent customer service. I am always update as work is performed. More

by jcontreras6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2025 -

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Tanya at Sierra Chevrolet. We take pride in our customer service, and it’s great to know that you felt well-informed throughout your visit. We look forward to seeing you again soon! Sincerely, The Sierra Chevrolet Team

September 19, 2025

I had to take my car back 3 times for the same issues, not happy, when I got my car back the carpet was stained with grease and the side panels were also staying with grease and they left the windows down More

by RAMIREZFENCECO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marvin Orellana
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 21, 2025 -

Sierra Chevrolet of Monrovia responded

Thank you for sharing your experience. We understand your concerns about the condition of your vehicle upon return and the repeated service visits you mentioned. At Sierra Chevrolet, we aim to provide professional care and attention to detail, and your feedback is valuable in helping us maintain that standard. If you’d like to go over your service further, please feel free to contact us directly. Your insights are valuable as we strive to enhance our service. Sincerely, The Sierra Chevrolet Team

September 12, 2025

She was very sweet and helpful! Everyone is is just money hungry they only care about the money More

by kimberly_mendoza21
Recommend Dealer
No
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2025 -

Sierra Chevrolet of Monrovia responded

Thank you for your feedback, Kimberly. Our team appreciates you acknowledging the helpful service provided. We understand your concerns regarding your experience and want to assure you that at Sierra Chevrolet, we strive to deliver a balance of quality service and fair pricing. If you'd like to discuss your experience further, please feel free to reach out to us. Your feedback is valuable and helps us improve. Sincerely, The Sierra Chevrolet Team

September 12, 2025

Very very very very very very very very very very very very very very Satisfied ! More

by Rayrangel60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2025 -

Sierra Chevrolet of Monrovia responded

Thank you so much for your enthusiastic review, Ray! We’re thrilled to hear that you're very satisfied with your experience at Sierra Chevrolet. We're always here to assist you, and we look forward to seeing you again soon! Sincerely, The Sierra Chevrolet Team

September 11, 2025

They were very helpful if figuring out what the issue was with my truck fast More

by zero431101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2025 -

Sierra Chevrolet of Monrovia responded

Thank you so much for the great review and your business! See you next time.

September 06, 2025

Abe was beyond helpful and understanding. He made my service appt smooth from beginning to end. More

by SCHRODER_JCS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abe
Report | Print
Sep 06, 2025 -

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful feedback! We're thrilled to hear that Abe provided you with excellent service during your appointment. At Sierra Chevrolet, we strive to make every visit a smooth and pleasant experience. We look forward to seeing you again! Sincerely, The Sierra Chevrolet Team

September 04, 2025

Abraham was courteous, friendly and kept me updated with the status of the vehicle service. More

by BLH-717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham
Report | Print
Sep 05, 2025 -

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We're delighted to hear that Abraham provided you with courteous and friendly service while keeping you updated on your vehicle's status. At Sierra Chevrolet, we strive to deliver excellent customer experiences. We look forward to seeing you again for your next visit! Sincerely, The Sierra Chevrolet Team

September 03, 2025

The staff is always on time, courteous, respectful and helpful. Amazing customer service. 10/10 More

by ROMANJLJ2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abraham
Report | Print
Sep 03, 2025 -

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We truly appreciate your kind words about our staff and the amazing customer service you experienced at Sierra Chevrolet. Your satisfaction means a lot to us. We look forward to serving you again soon! Sincerely, The Sierra Chevrolet Team

September 03, 2025

It was easy to make appointments, and Marvin was very helpful, my car was done before the time they promised. More

by FRED_CHIEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 03, 2025 -

Sierra Chevrolet of Monrovia responded

Thank you, Fred! It's fantastic to know that your experience at Sierra Chevrolet was smooth and that Marvin was able to assist you effectively. We're glad your car was completed ahead of schedule! We look forward to seeing you again for your future service needs. Sincerely, The Sierra Chevrolet Team

August 31, 2025

Very well attended courtesy friendly clean place to wait is my 3rd time going and it good More

by DEMETRIOGOMEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 31, 2025 -

Sierra Chevrolet of Monrovia responded

Thank you for your feedback, Demetrio! We appreciate your loyalty and are glad to hear that your experiences at Sierra Chevrolet have been positive. Our team works hard to create a friendly and clean environment for our customers. We look forward to seeing you again soon. Sincerely, The Sierra Chevrolet Team

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