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Sierra Chevrolet of Monrovia - Service Center

Monrovia, CA

4.5
670 Reviews
Call Service Center (626) 879-2966

670 Reviews of Sierra Chevrolet of Monrovia - Service Center

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April 25, 2025

Tanya followed me up with detail information. The new office is very nice and clean. More

by hisashinagata
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2025 -

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We're thrilled to hear that you appreciated the detailed information and that you liked our new office at Sierra Chevrolet. We aim to create a welcoming environment for all our customers. We look forward to seeing you again soon! Sincerely, The Sierra Chevrolet Team

April 25, 2025

Always prompt and professional, providing excellent service and making me feel at ease and safe. More

by ATOROSIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Peinado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2025 -

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We’re thrilled to hear about your positive experience at Sierra Chevrolet. Our team strives to provide excellent service and make our customers feel comfortable. We look forward to welcoming you back for your next visit! Sincerely, The Sierra Chevrolet Team

April 24, 2025

I called and got right in and waited for my Blazer & was done in 2-1:2 hrs I was very happy More

by Sandra Ballantyne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2025 -

Sierra Chevrolet of Monrovia responded

Thank you, Sandra! We're thrilled to hear that you had a great experience at Sierra Chevrolet and that your Blazer service was completed swiftly. Your satisfaction is our priority, and we appreciate you taking the time to share your thoughts. We look forward to seeing you again soon! Sincerely, The Sierra Chevrolet Team

April 24, 2025

Taking advantage of women who don’t know about cars offering services they don’t really need and charging a lot for it this is theft. Won’t be back here especially with Tanya the service thief More

by CARLOS_GARCIA1028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tanya Ruiz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2025 -

Sierra Chevrolet of Monrovia responded

Thank you for your feedback, Carlos. We understand your concerns regarding your experience at Sierra Chevrolet. Our goal is to provide quality service and Transparency, and we appreciate your input as it helps us improve. If you would like to discuss this further, please feel free to contact us dire ctly. Your satisfaction is important to us, and we hope to have the opportunity to address your concerns. Sincerely, The Sierra Chevrolet Team

April 24, 2025

Got me in quickly and my pickup fixed. Much appreciated customer service and turn around speed was acceptable! More

by mars10
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2025 -

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with the customer service and turnaround speed at Sierra Chevrolet. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

April 21, 2025

Joe and everyone there are very helpful and positive. Always a great experience great attitudes More

by charmcg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2025 -

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We’re thrilled to hear about your positive experiences at Sierra Chevrolet. Our team takes pride in providing excellent service with a positive attitude. We look forward to welcoming you back next time! Sincerely, The Sierra Chevrolet Team

April 19, 2025

Worst dealer experience ever! I would not take a tricycle to this dealer. My car was there 12 days with no diagnosis. My advisor would ignore me. I left a voice for his supervisor More

by torres0331
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marvin Orellana
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob
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Apr 23, 2025 -

Sierra Chevrolet of Monrovia responded

We appreciate you taking a moment to leave this review detailing your recent visit. Please reach out to us directly whenever you have a free moment as we’d like to hear more about what happened and work together to come to a resolution that improves your experience. Sincerely, The Sierra Chevrolet Team

April 18, 2025

I have come to this service center for 3 years. They are usually adequate. I came in for oil check and tire-rotation. Rotated tires are not inflated evenly. More

by kristjip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2025 -

Sierra Chevrolet of Monrovia responded

Thank you for your feedback. We appreciate your loyalty over the past three years and understand your concerns regarding the tire inflation after the rotation. We strive to maintain high standards at Sierra Chevrolet, and your feedback is essential for us to improve. If you have further comments or would like to discuss this matter, please feel free to reach out. Thank you for bringing this to our attention. Sincerely, The Sierra Chevrolet Team

April 16, 2025

Very up front about my service and what my truck needed, very kind and respectful and professional More

by tinoandeli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Peinado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2025 -

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We're thrilled to hear that you found our service to be transparent and professional. At Sierra Chevrolet, we strive to provide kind and respectful service for all our customers and their vehicles. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

April 11, 2025

Excellent customer service! This time I was really impressed by the service they provided! They were so quick! More

by TORRESROCIO46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2025 -

Sierra Chevrolet of Monrovia responded

Thank you for your fantastic review! We're thrilled to hear that you had an excellent experience with us at Sierra Chevrolet and that our team impressed you with their quick service. Your satisfaction means a lot to us! We look forward to seeing you again soon! Sincerely, The Sierra Chevrolet Team

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