Sierra Chevrolet of Monrovia - Service Center

Abraham was great to work with, listen to all my questions, and took care of. questions, and took care of. More

Abraham was the best service representative. Attentive to detail and knowledgeable about products and services. Attentive to detail and knowledgeable about products and services. More

Tanya is super knowledgeable and helpful. I appreciated her service and communication with me while I waited to get my car inspected. The waiting room was minimal- vending machines as opposed I appreciated her service and communication with me while I waited to get my car inspected. The waiting room was minimal- vending machines as opposed to complimentary items like other dealerships but this is minor More

Abraham was the best service representative. Attentive to detail and knowledgeable about products and services. Attentive to detail and knowledgeable about products and services. More

Abraham was the best service representative. Attentive to detail and knowledgeable about products and services. Attentive to detail and knowledgeable about products and services. More

I’ve had previous bad service experience at this dealership with my 2023 Chevy Traverse RS. dealership with my 2023 Chevy Traverse RS. More

Great customer service, provided detail info on the maint. Performed. Thank you vey much! C maint. Performed. Thank you vey much! C More

They always make sure all your needs are met with your vehicle and are very attentive to you. vehicle and are very attentive to you. More

anya was GREAT! She kept us up to date on what was going on with our Bolt, and using text messages for this process is definitely a plus. Sierra's phone system, howe She kept us up to date on what was going on with our Bolt, and using text messages for this process is definitely a plus. Sierra's phone system, however, is absolutely abysmal. It was impossible to get through to a real human being, so when Tanya was on vacation, we had to drive to Sierra once to get updates on our new battery's ETA. The battery replacement went smoothly once it was received, and the loan car for the month was more than adequate. But I can't help but wish that the staff would have at least hosed off our car before it was returned; in its 4-year life, it had never gotten so dirty. Something to think about if Sierra has to keep a car for a month.... PaulshusD More

I was able to make an appointment on the Chevy app, and it was very easy to drop off my car for service. Joe was great to work with. They arranged a complimentary Uber to get me home so I didn’t have to sp it was very easy to drop off my car for service. Joe was great to work with. They arranged a complimentary Uber to get me home so I didn’t have to spend the day in the waiting room. The only hiccup was that when Joe called back in the afternoon when the car was ready, he told me they would be arranging an Uber to bring me back to get my car. That didn’t happen, and when I reached out to Joe via text to ask about it, I didn’t hear anything back. I was able to pick up the car that evening when my friend got back from work, so it was only a few hour delay, and only a minor inconvenience. Other than that, everything was fantastic. More