Marvin Orellana
Marvin Orellana at Sierra Chevrolet of Monrovia

Marvin Orellana

Service Advisor

Sierra Chevrolet of Monrovia

1450 S Shamrock Ave
Monrovia, CA 91016

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4.6
178 Reviews
4.6

178 Reviews

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178 Reviews of Marvin Orellana

November 14, 2026

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Fantastic service! The whole process was very quick and easy! The staff was knowledgeable and helpful! More

by Paul Hoffman
Service Price Transparency
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Recommend Dealer
Yes
Nov 15, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your fantastic feedback, Paul! We’re delighted to hear that you found the process quick and easy. Our team takes pride in providing knowledgeable and helpful service, and we truly appreciate your kind words. We look forward to serving you again! Sincerely, The Sierra Chevrolet Team

October 25, 2026

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We appreciate everything that Sierra Chevrolet has provided us throughout the 6+ years, one of the best Chevrolet dealers in San Gabriel Valley. Shoutout to Tanya Ruiz and her top-tier customer servic More

by thompsoncon08
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Recommend Dealer
Yes
Oct 26, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your continued trust and support over the past 6+ years! We appreciate your kind words and will be sure to share your shoutout with Tanya and the entire Sierra Chevrolet team. We look forward to serving you for many more years! Sincerely, The Sierra Chevrolet Team

October 19, 2026

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Sierra Chevrolet is one of the best Chevrolet dealerships in San Gabriel Valley. Shoutout to everyone in all the departments including the mechanics, thank you for you services. More

by thompsoncon08
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 20, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We truly appreciate your kind words about Sierra Chevrolet of Monrovia and our team. It's great to hear that you had a positive experience with us, and we will be sure to pass along your shout-out to all departments, including our mechanics. We look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

October 13, 2026

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Sierra Chevrolet is a world class dealership excellent sales staff expert service personnel comfortable lounge accommodations making the service wait a pleasant experience. More

by JOHNCARO626
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Recommend Dealer
Yes
Oct 14, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your review, John! We're happy to hear you had a great experience at Sierra Chevrolet. Our team works hard to provide excellent service, and it's great to know that you enjoyed our comfortable lounge while waiting. We appreciate your kind words and look forward to seeing you again soon! Sincerely, The Sierra Chevrolet Team

October 07, 2026

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The service manager is really helpful and kind, and the communication is frequent. They complete work quick and do a good job. More

by Ssinger
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Recommend Dealer
Yes

Other Employees Tagged: Joe Jimenez

Oct 08, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your review! We are glad to hear about your positive experience with our service team at Sierra Chevrolet of Monrovia. It's great to know that our communication and quick service have made a difference for you. We appreciate your feedback and look forward to assisting you again! Sincerely, The Sierra Chevrolet Team

October 01, 2026

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Service dept is the worst and all other words you can think of that means the worst. Worst representative, worst customer care. More

by daryu12
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Recommend Dealer
No

Other Employees Tagged: Joe Jimenez

Oct 02, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your feedback. We understand your concerns regarding your experience with our service department at Sierra Chevrolet of Monrovia. Our team appreciates you bringing this to our attention, and we encourage you to reach out to us directly so we can discuss your concerns further. Your feedback is important to us as we strive to improve our customer care. Sincerely, The Sierra Chevrolet Team

October 01, 2026

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I’m still waiting to get a call back from Marvin to have my car fixed More

by jessica.hernandez0
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Recommend Dealer
No
Oct 01, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your feedback, Jessica. We understand your concerns regarding the delay in communication about your vehicle repair. Please reach out to us directly at Sierra Chevrolet of Monrovia so we can discuss your concerns further. Your satisfaction is important to us, and we appreciate your patience. Sincerely, The Sierra Chevrolet Team

September 30, 2026

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Marvin is extremely knowledgeable and has great customer service skills. Always calls and text with updates when my truck is in for service. Over all a great guy to deal with. Whatever your paying him its More

by sanjennifer
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Recommend Dealer
Yes
Oct 01, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your fantastic feedback, Jennifer! We truly appreciate your kind words about Marvin and are thrilled to hear about your positive experience at Sierra Chevrolet. It's wonderful to know that he kept you updated during your truck's service. We look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

September 27, 2026

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He and the dealership Friendly, professional and quick no waiting and clean knowledgeable and easy to make an appointment More

by amabisca03
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Service Communication
Recommend Dealer
Yes
Sep 28, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your fantastic review! We are thrilled to hear that you found Sierra Chevrolet to be friendly, professional, and efficient. Our team strives to provide a clean and knowledgeable environment for all our customers. We look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

September 24, 2026

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Marvin is fantastic, he is professional, knowledgeable and has great communication. It is always a pleasure to deal with him when we bring in our vehicles. More

by 118285
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 24, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We’re thrilled to hear that you had a fantastic experience with Marvin at Sierra Chevrolet. His professionalism and knowledge truly make a difference, and we’re glad to know you enjoy working with him. We look forward to assisting you again the next time you visit! Sincerely, The Sierra Chevrolet Team

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