Marvin Orellana
Marvin Orellana at Sierra Chevrolet of Monrovia

Marvin Orellana

Service Advisor

Sierra Chevrolet of Monrovia

1450 S Shamrock Ave
Monrovia, CA 91016

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4.6
147 Reviews
4.6

147 Reviews

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147 Reviews of Marvin Orellana

April 24, 2026

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Employee Rating

I waited during service longer than I thought it should take from my appointment time. More

by slarsen
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Apr 25, 2026

Sierra Chevrolet of Monrovia responded

Thank you for sharing your experience with us. We understand that timely service is important, and we appreciate your feedback regarding the wait time during your appointment. Your input helps us improve our processes at Sierra Chevrolet of Monrovia. If you have any further concerns or would like to discuss this matter, please feel free to reach out to us. We hope to serve you better in the future. Sincerely, The Sierra Chevrolet Team

April 14, 2026

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Professional service advisor. Our service advisor was very helpful in addressing concerns about our vehicle. More

by casacarlosmerino
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Service Time
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Recommend Dealer
Yes
Apr 15, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your kind words, Carlos! It's great to hear that our service advisor was able to assist you effectively with your vehicle concerns. We always strive to provide professional and helpful service at Sierra Chevrolet. We look forward to seeing you again! Sincerely, The Sierra Chevrolet Team

March 11, 2026

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Joe, Sewell, Mike and all the folks at Sierra take such great care of my 2 Chevy SUV’s. I’m the type of guy that wants everything done to factory spec, and I feel better knowing the ease guys are certified More

by ChevGuy
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Recommend Dealer
Yes
Mar 12, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We're thrilled to hear that you trust us with your Chevy SUVs and appreciate our certified GM technicians. It’s our goal at Sierra Chevrolet to ensure everything is done to factory specifications for your peace of mind. We look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

March 04, 2026

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great customer service, they service all of my company vehicles, and I buy all of my personal cars from them, service and sales department do an outstanding job, More

by frankjh
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Recommend Dealer
Yes

Other Employees Tagged: Mike Hoffman, Tanya Ruiz, Joe Jimenez , Jack Johansing

Mar 05, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review, Frank! We greatly appreciate your kind words about our service and sales departments at Sierra Chevrolet. It's fantastic to hear that we are your go-to for both your company vehicles and personal cars. We look forward to continuing to serve you and your needs in the future! Sincerely, The Sierra Chevrolet Team

March 01, 2026

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The sales team management team and service team always do an outstanding job exceptional customer service and making the individual feel valued More

by chaseray33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 02, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review, Chase! We’re thrilled to hear that our sales and service teams at Sierra Chevrolet provided you with exceptional customer service and made you feel valued. Your feedback means a lot to us, and we look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

February 26, 2026

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Always great Service with Marvin at Sierra Chevy, I will continue to bring my vehicle here for services More

by e.rico1888
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with Marvin at Sierra Chevrolet. We appreciate your loyalty and look forward to serving you and your vehicle again in the future! Sincerely, The Sierra Chevrolet Team

February 16, 2026

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The place is nice and clean. Friendly staffing. They didn’t pushed for any additional service but at the same time didn’t explains what might be needed for future. Lacking commu More

by EP
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Feb 17, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your feedback. We appreciate your kind words about our clean facility and friendly staff at Sierra Chevrolet of Monrovia. Your comments regarding communication are important to us, and we strive to provide clear information on any future needs. If you have any further questions or concerns, we encourage you to reach out to us directly. We value your input and hope to serve you better in the future. Sincerely, The Sierra Chevrolet Team

February 09, 2026

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Took care of my car in a timely manner and kept in touch. Thank you! More

by dimplebaby2005
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Joe Jimenez

Feb 09, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We're pleased to hear that we were able to take care of your car in a timely manner and keep you informed throughout the process. We appreciate your support and look forward to assisting you again at Sierra Chevrolet! Sincerely, The Sierra Chevrolet Team

January 14, 2026

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Employee Rating

Easy drop off on the weekend to replace a flat tire. They contacted me promptly in the am the following day and completed the repair on the same day. More

by Vivek
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Recommend Dealer
Yes
Jan 14, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your review, Vivek! We’re glad to hear that your tire replacement was handled efficiently and that our team was able to get you back on the road quickly. We appreciate your trust in Sierra Chevrolet and look forward to assisting you again. Sincerely, The Sierra Chevrolet Team

December 26, 2025

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The service was absolutely fantastic; the representative was incredibly helpful, knowledgeable, and efficiently resolved my issue. I am highly satisfied and would definitely recommend. More

by RAUL.BRAVO17
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Service Communication
Recommend Dealer
Yes
Dec 26, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your kind words, Raul! We're happy to hear that you had a fantastic experience with our team at Sierra Chevrolet. Your satisfaction is our top priority, and we appreciate your recommendation. We look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

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