Marvin Orellana
Marvin Orellana at Sierra Chevrolet of Monrovia

Marvin Orellana

Service Advisor

Sierra Chevrolet of Monrovia

1450 S Shamrock Ave
Monrovia, CA 91016

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4.6
165 Reviews
4.6

165 Reviews

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165 Reviews of Marvin Orellana

September 11, 2026

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Employee Rating

Great dealership. Very clear communication and excellent repair jobs. Hourly rate is on the higher side but all the folks who work here are really really great. Would More

by Alex Z
Service Price Transparency
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Recommend Dealer
Yes
Sep 12, 2026

Sierra Chevrolet of Monrovia responded

Thank you, Alex, for taking the time to share your experience with Sierra Chevrolet of Monrovia! We appreciate your kind words about our communication and repair services. While we understand that our hourly rate may be higher, we strive to provide excellent service and value. Your recommendation means a lot to us, and we hope to assist you again in the future! Sincerely, The Sierra Chevrolet Team

September 02, 2026

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Reliable and very profession Issue was solved very quickly, highly recommended to others Thank you More

by karinechalikyan
Service Price Transparency
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Recommend Dealer
Yes
Sep 03, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review, Karine! We’re thrilled to hear that you found Sierra Chevrolet of Monrovia reliable and professional, and that your issue was resolved quickly. Your recommendation means a lot to us. We look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

August 30, 2026

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My recent service experience at Sierra Chevrolet was truly outstanding and quite a refreshing change from my experiences at other brands' dealerships. Highly recommended! More

by JPSAVOIE22
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Recommend Dealer
Yes
Aug 31, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We’re pleased to hear that your service experience at Sierra Chevrolet of Monrovia stood out to you. Our team strives to provide exceptional service, and it’s wonderful to know that we made a positive impression. We appreciate your recommendation and look forward to seeing you again soon! Sincerely, The Sierra Chevrolet Team

August 30, 2026

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Excellent customer service, highly recommended to all of my friends and relatives. Thanks Sierra chevrolet! More

by JOEL.ILARDE
Service Price Transparency
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Recommend Dealer
Yes
Aug 30, 2026

Sierra Chevrolet of Monrovia responded

Thank you so much for your fantastic review, Joel! We’re thrilled to hear that you had an excellent experience with us at Sierra Chevrolet of Monrovia. Your recommendation means a lot to us, and we appreciate you sharing our name with your friends and relatives. Our team looks forward to seeing you again soon! Sincerely, The Sierra Chevrolet Team

August 23, 2026

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Nice and friendly, only critique is paying for top of of all fluids and then still having no windshield wiper fluid. More

by bricknersa
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Recommend Dealer
Yes
Aug 24, 2026

Sierra Chevrolet of Monrovia responded

Thank you for sharing your experience with us. We're glad to hear that you found our team at Sierra Chevrolet to be nice and friendly. We appreciate your feedback regarding the windshield wiper fluid and will definitely take your comments into consideration to improve our services. If you have any further concerns or suggestions, please feel free to reach out to us. Our team looks forward to assisting you again! Sincerely, The Sierra Chevrolet Team

August 10, 2026

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I received excellent service from Marvin Orellana at Sierra Chevrolet of Monrovia. The appointment was easy to book, I was seen immediately upon arrival, they offered me a ride to a coffee shop so I cou More

by Altadenamom
Service Price Transparency
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Recommend Dealer
Yes
Aug 10, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your great feedback! We’re so glad to hear that you had an excellent experience with Marvin at Sierra Chevrolet. It’s wonderful to know that our team made your visit seamless and convenient. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

August 02, 2026

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Grease print on hood. This has happened many times before. Apparently if you bring in a service truck, the mechanic feels obliged to leave grease prints on the body. I spe More

by chriscaldera
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Recommend Dealer
Yes
Aug 03, 2026

Sierra Chevrolet of Monrovia responded

Thank you for sharing your experience with us, Chris. We appreciate your feedback and understand your concerns regarding the service provided for your Chevrolet Silverado. It’s important to us that all our customers feel satisfied with their service, and it seems we missed the mark in ensuring your truck was returned in the condition you expected. We take your comments seriously and will address the issues regarding the grease prints, washing, and fluid levels to improve our processes moving forward. Your loyalty over the years is valued, and we want to ensure that your future visits to Sierra Chevrolet of Monrovia are up to your expectations. Please feel free to reach out to us directly if you would like to discuss your experience further. Thank you again for your feedback. Sincerely, The Sierra Chevrolet Team

July 30, 2026

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Joe provided excellent service, went in for a check engine light service. Joe kept great communication with me throughout service. Check engine light no longer on. Excellent service. More

by blancoemanuel61
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Recommend Dealer
Yes

Other Employees Tagged: Joe Jimenez

Jul 31, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your kind words, Emanuel! We're thrilled to hear that Joe provided you with excellent service and kept you informed during your check engine light issue. It's great to know that the light is no longer on! We appreciate your feedback and hope to see you again at Sierra Chevrolet of Monrovia for any future needs. Sincerely, The Sierra Chevrolet Team

July 30, 2026

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Very professional and friendly. He explained the work to me and kept me informed. Called me back when I texted him because I had a question. More

by JEWELS1390065
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Recommend Dealer
Yes

Other Employees Tagged: Tanya Ruiz

Jul 30, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We’re thrilled to hear that you had a professional and friendly experience with us at Sierra Chevrolet. Keeping our customers informed is a top priority, and we're glad to know that we were able to assist you promptly. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Sierra Chevrolet Team

July 24, 2026

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Marvin at Sierra Chevrolet of Monrovia is the best. He treats you like a friend, not just a customer, and he genuinely takes care of your truck's needs. When he says it'll be ready in an hour, it's don More

by sandbug777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 25, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful feedback! We appreciate hearing about your positive experience with Marvin at Sierra Chevrolet. It's great to know that he has taken such excellent care of your truck and provided you with honest and timely service. We appreciate your recommendation and look forward to seeing you again soon! Sincerely, The Sierra Chevrolet Team

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