Great dealership.
Very clear communication and excellent repair jobs. Hourly rate is on the higher side but all the folks who work here are really really great. Would
Very clear communication and excellent repair jobs. Hourly rate is on the higher side but all the folks who work here are really really great. Would recommend.
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by Alex Z
Verified Customer
Verified Customer
Service Price Transparency
Sep 12, 2026 -
Sierra Chevrolet of Monrovia responded
Thank you, Alex, for taking the time to share your experience with Sierra Chevrolet of Monrovia! We appreciate your kind words about our communication and repair services. While we understand that our hourly rate may be higher, we strive to provide excellent service and value. Your recommendation means a lot to us, and we hope to assist you again in the future!
Sincerely, The Sierra Chevrolet Team
Reliable and very profession Issue was solved very
quickly, highly recommended to others
Thank you
quickly, highly recommended to others
Thank you
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by karinechalikyan
Verified Customer
Verified Customer
Service Price Transparency
Sep 03, 2026 -
Sierra Chevrolet of Monrovia responded
Thank you for your wonderful review, Karine! We’re thrilled to hear that you found Sierra Chevrolet of Monrovia reliable and professional, and that your issue was resolved quickly. Your recommendation means a lot to us. We look forward to assisting you again in the future!
Sincerely, The Sierra Chevrolet Team
My recent service experience at Sierra Chevrolet was
truly outstanding and quite a refreshing change from my experiences at other brands' dealerships. Highly recommended!
truly outstanding and quite a refreshing change from my experiences at other brands' dealerships. Highly recommended!
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by JPSAVOIE22
Verified Customer
Verified Customer
Service Price Transparency
Aug 31, 2026 -
Sierra Chevrolet of Monrovia responded
Thank you for your kind words! We’re pleased to hear that your service experience at Sierra Chevrolet of Monrovia stood out to you. Our team strives to provide exceptional service, and it’s wonderful to know that we made a positive impression. We appreciate your recommendation and look forward to seeing you again soon!
Sincerely, The Sierra Chevrolet Team
Excellent customer service, highly recommended to all of
my friends and relatives. Thanks Sierra chevrolet!
my friends and relatives. Thanks Sierra chevrolet!
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by JOEL.ILARDE
Verified Customer
Verified Customer
Service Price Transparency
Aug 30, 2026 -
Sierra Chevrolet of Monrovia responded
Thank you so much for your fantastic review, Joel! We’re thrilled to hear that you had an excellent experience with us at Sierra Chevrolet of Monrovia. Your recommendation means a lot to us, and we appreciate you sharing our name with your friends and relatives. Our team looks forward to seeing you again soon!
Sincerely, The Sierra Chevrolet Team
Nice and friendly, only critique is paying for top of of
all fluids and then still having no windshield wiper fluid.
all fluids and then still having no windshield wiper fluid.
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by bricknersa
Verified Customer
Verified Customer
Service Price Transparency
Aug 24, 2026 -
Sierra Chevrolet of Monrovia responded
Thank you for sharing your experience with us. We're glad to hear that you found our team at Sierra Chevrolet to be nice and friendly. We appreciate your feedback regarding the windshield wiper fluid and will definitely take your comments into consideration to improve our services. If you have any further concerns or suggestions, please feel free to reach out to us. Our team looks forward to assisting you again!
Sincerely, The Sierra Chevrolet Team
I received excellent service from Marvin Orellana at
Sierra Chevrolet of Monrovia. The appointment was easy to book, I was seen immediately upon arrival, they offered me a ride to a coffee shop so I cou
Sierra Chevrolet of Monrovia. The appointment was easy to book, I was seen immediately upon arrival, they offered me a ride to a coffee shop so I could work, and they notified me when the car was ready to pick up. Paperwork was easy, too! Overall, it was an easy, seamless experience. Thank you!
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by Altadenamom
Verified Customer
Verified Customer
Service Price Transparency
Aug 10, 2026 -
Sierra Chevrolet of Monrovia responded
Thank you for your great feedback! We’re so glad to hear that you had an excellent experience with Marvin at Sierra Chevrolet. It’s wonderful to know that our team made your visit seamless and convenient. We appreciate your feedback and look forward to serving you again in the future!
Sincerely,
The Sierra Chevrolet Team
Grease print on hood.
This has happened many times before. Apparently if you bring in a service truck, the mechanic feels obliged to leave grease prints on the body. I spe
This has happened many times before. Apparently if you bring in a service truck, the mechanic feels obliged to leave grease prints on the body. I specifically asked that there be no grease prints on the hood when I dropped it off.
I also requested the truck be washed. It wasn’t.
The washer fluid reservoir was empty.
Seems to me the department isn’t being run very well.
These things were taken care of on the spot after I pointed them out.
Since it seemed that the service wasn’t handled correctly, I had doubt that “any” of it was done.
I asked that a manager check to make sure “everything” was done.
I got some resistance. Marvin politely insisted it wasn’t necessary because he knew it was all done.
And gave examples of how he knew.
That answer didn’t satisfy me. There was a gaping hole in the room for doubt.
He says he confirmed everything was taken care of, after everything was corrected, and I believe him.
But that doesn’t excuse how my truck pick-up went.
Seems like a routine process to me, to make sure this stuff gets done. There seems to be a breakdown in the process.
If I’m going to keep bringing my Silverado in as I have been for 11 years, I’d like to be able to pick up my truck and feel satisfied that it was properly taken care of.
Doesn’t seem like too much to ask, does it?
Thank you,
Chris Caldera
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by chriscaldera
Verified Customer
Verified Customer
Service Price Transparency
Aug 03, 2026 -
Sierra Chevrolet of Monrovia responded
Thank you for sharing your experience with us, Chris. We appreciate your feedback and understand your concerns regarding the service provided for your Chevrolet Silverado. It’s important to us that all our customers feel satisfied with their service, and it seems we missed the mark in ensuring your truck was returned in the condition you expected.
We take your comments seriously and will address the issues regarding the grease prints, washing, and fluid levels to improve our processes moving forward. Your loyalty over the years is valued, and we want to ensure that your future visits to Sierra Chevrolet of Monrovia are up to your expectations. Please feel free to reach out to us directly if you would like to discuss your experience further. Thank you again for your feedback.
Sincerely, The Sierra Chevrolet Team
Joe provided excellent service, went in for a check
engine light service. Joe kept great communication with me throughout service. Check engine light no longer on. Excellent service.
engine light service. Joe kept great communication with me throughout service. Check engine light no longer on. Excellent service.
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by blancoemanuel61
Verified Customer
Verified Customer
Service Price Transparency
Jul 31, 2026 -
Sierra Chevrolet of Monrovia responded
Thank you for your kind words, Emanuel! We're thrilled to hear that Joe provided you with excellent service and kept you informed during your check engine light issue. It's great to know that the light is no longer on! We appreciate your feedback and hope to see you again at Sierra Chevrolet of Monrovia for any future needs.
Sincerely, The Sierra Chevrolet Team
Very professional and friendly.
He explained the work to me and kept me informed. Called me back when I texted him because I had a question.
He explained the work to me and kept me informed. Called me back when I texted him because I had a question.
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by JEWELS1390065
Verified Customer
Verified Customer
Service Price Transparency
Jul 30, 2026 -
Sierra Chevrolet of Monrovia responded
Thank you for your wonderful review! We’re thrilled to hear that you had a professional and friendly experience with us at Sierra Chevrolet. Keeping our customers informed is a top priority, and we're glad to know that we were able to assist you promptly. We appreciate your feedback and look forward to seeing you again soon!
Sincerely,
The Sierra Chevrolet Team
Marvin at Sierra Chevrolet of Monrovia is the best.
He treats you like a friend, not just a customer, and he genuinely takes care of your truck's needs. When he says it'll be ready in an hour, it's don
He treats you like a friend, not just a customer, and he genuinely takes care of your truck's needs. When he says it'll be ready in an hour, it's done before the hour is even up. He always finds the best deals to keep your truck running dependable and looking great. If you want someone who's honest, fast, and treats you right, ask for Marvin.
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by sandbug777
Verified Customer
Verified Customer
Service Price Transparency
Jul 25, 2026 -
Sierra Chevrolet of Monrovia responded
Thank you for your wonderful feedback! We appreciate hearing about your positive experience with Marvin at Sierra Chevrolet. It's great to know that he has taken such excellent care of your truck and provided you with honest and timely service. We appreciate your recommendation and look forward to seeing you again soon!
Sincerely, The Sierra Chevrolet Team