Marvin Orellana
Marvin Orellana at Sierra Chevrolet of Monrovia

Marvin Orellana

Service Advisor

Sierra Chevrolet of Monrovia

1450 S Shamrock Ave
Monrovia, CA 91016

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4.6
151 Reviews
4.6

151 Reviews

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151 Reviews of Marvin Orellana

June 22, 2026

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Employee Rating

The service I received was good. The staff that assisted me were informative and polite. Went in for an oil change and they made sure I got the best service possible. More

by tkwelch9023
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tanya Ruiz, Joe Jimenez

Jun 23, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We’re thrilled to hear that you had a positive experience at Sierra Chevrolet and that our staff was able to assist you in getting the best service for your oil change. We appreciate your feedback and look forward to seeing you again for your next visit! Sincerely, The Sierra Chevrolet Team

June 17, 2026

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Marvin was very kind and showed patience as I tried to explain the noises my car made. He pointed out specials for the car service I required, and made sure my coupons helped me save money. More

by LADYKWILLIS4
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jun 17, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your kind review! We’re happy to hear Marvin took such great care of you and that you were able to save money on your service at Sierra Chevrolet. We appreciate your feedback and look forward to seeing you again for your future automotive needs! Sincerely, The Sierra Chevrolet Team

May 30, 2026

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Over the last two years, I have noticed a significant positive change in the quality of operations, level of communication, and experience amongst the Sierra staff in service. Strong work! More

by GRECONW
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Joe Jimenez

May 31, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your fantastic feedback! We’re glad to hear that you’ve noticed a positive change in our operations and service quality at Sierra Chevrolet over the last two years. Our team works hard to provide the best experience possible, and your recognition means a lot to us. We look forward to seeing you again soon! Sincerely, The Sierra Chevrolet Team

May 23, 2026

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Good service in a timely manner, everything explain in a concise manner. Honors service coupons More

by jjdfrias6
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Service Time
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Recommend Dealer
Yes
May 24, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your positive review! We’re excited to hear that you received good service in a timely manner and that everything was explained clearly at Sierra Chevrolet. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

April 24, 2026

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I waited during service longer than I thought it should take from my appointment time. More

by slarsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 25, 2026

Sierra Chevrolet of Monrovia responded

Thank you for sharing your experience with us. We understand that timely service is important, and we appreciate your feedback regarding the wait time during your appointment. Your input helps us improve our processes at Sierra Chevrolet of Monrovia. If you have any further concerns or would like to discuss this matter, please feel free to reach out to us. We hope to serve you better in the future. Sincerely, The Sierra Chevrolet Team

April 14, 2026

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Professional service advisor. Our service advisor was very helpful in addressing concerns about our vehicle. More

by casacarlosmerino
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Apr 15, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your kind words, Carlos! It's great to hear that our service advisor was able to assist you effectively with your vehicle concerns. We always strive to provide professional and helpful service at Sierra Chevrolet. We look forward to seeing you again! Sincerely, The Sierra Chevrolet Team

March 11, 2026

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Joe, Sewell, Mike and all the folks at Sierra take such great care of my 2 Chevy SUV’s. I’m the type of guy that wants everything done to factory spec, and I feel better knowing the ease guys are certified More

by ChevGuy
Service Price Transparency
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Recommend Dealer
Yes
Mar 12, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We're thrilled to hear that you trust us with your Chevy SUVs and appreciate our certified GM technicians. It’s our goal at Sierra Chevrolet to ensure everything is done to factory specifications for your peace of mind. We look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

March 04, 2026

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great customer service, they service all of my company vehicles, and I buy all of my personal cars from them, service and sales department do an outstanding job, More

by frankjh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Hoffman, Tanya Ruiz, Joe Jimenez , Jack Johansing

Mar 05, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review, Frank! We greatly appreciate your kind words about our service and sales departments at Sierra Chevrolet. It's fantastic to hear that we are your go-to for both your company vehicles and personal cars. We look forward to continuing to serve you and your needs in the future! Sincerely, The Sierra Chevrolet Team

March 01, 2026

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Employee Rating

The sales team management team and service team always do an outstanding job exceptional customer service and making the individual feel valued More

by chaseray33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 02, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review, Chase! We’re thrilled to hear that our sales and service teams at Sierra Chevrolet provided you with exceptional customer service and made you feel valued. Your feedback means a lot to us, and we look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

February 26, 2026

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Employee Rating

Always great Service with Marvin at Sierra Chevy, I will continue to bring my vehicle here for services More

by e.rico1888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with Marvin at Sierra Chevrolet. We appreciate your loyalty and look forward to serving you and your vehicle again in the future! Sincerely, The Sierra Chevrolet Team

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