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Sierra Honda

Monrovia, CA

Overview
Employees
Reviews
Vehicles
4.8
2,901 Reviews
Sierra Honda is here for you. Whether you're looking for a Honda Dealership in the Pasadena area, Arcadia or Monrovia, we take pride in being one of San Gabriel Valley's Honda dealerships. Our exceptional sales professionals are courteous and pressure free, because Sierra Honda is a business that knows how to treat Honda customers with the utmost respect. We have an unbelievably large selection of new Honda inventory on our lot. Shop online or come visit us today!
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821 E Central Ave

Monrovia, CA

91016

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Showing 2,901 reviews

December 14, 2024

Kevin is always great to work with. He is friendly, knowledgeable and proactive. He always over delivers. More

by CBK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Sierra Honda responded

CBK, we're delighted Kevin has proven to be your car's ultimate service advisor and advocate. Thank you for taking time out of your day to recommend his assistance. Safe travels until we see you again!

December 14, 2024

Excellent service! It was my first time bringing my new car in for a recall. Yessi the service writer was very sweet and friendly and also efficient. More

by christinedeems
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi
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Dec 16, 2024 -

Sierra Honda responded

Christine, thank you for taking a moment to share positive feedback on Yessi. We truly appreciate hearing from people who have been helped by our amazing team. Please come see us again some day!

December 14, 2024

Excellent dealership fast courteous and prompt service! My service tech was friendly and helpful with my service! More

by VAPETRO1927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam
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Dec 16, 2024 -

Sierra Honda responded

We're glad our service team made your day a little easier by being efficient. Thanks so much for your positive feedback on this experience. We look forward to your next visit with us!

December 13, 2024

My experience is always amazing and Kevin is my go to guy for all my service needs for my Honda vehicles More

by ASPETMINASIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Sierra Honda responded

Thank you for always trusting Kevin and the Sierra Honda team to get the job done right. We really appreciate your continued business and hope to make your next appointment just as exceptional.

December 13, 2024

Kevin is very helpful with his profession knowledge and patience, Also I am very appreciated with Honda ‘s maintenance service.Excellent work! More

by chu.shelley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Sierra Honda responded

Chu, we appreciate your 5 stars for Kevin! Thank you for taking a moment to share the highlights of this service visit. We're happy to be your #1 choice for service.

December 12, 2024

Billy Tam is the only reason I come here! So nice, friendly, quick service, and always sharing true information! He makes Sierra Honda of Monrovia for me. More

by ashkinos.j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam
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Dec 12, 2024 -

Sierra Honda responded

We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's exactly what Billy has provided for you. We look forward to your next visit!

December 12, 2024

The problem was not taken care of ; was blamed on a cable of my phone which I replaced with a new cable after I left the dealership to no avail . More

by braim369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Billy at service department .!
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Dec 19, 2024 -

Sierra Honda responded

I do apologize for your vehicle's issues. Please get in touch with me and let us explore other possible resolutions for this problem. I look forward to hearing from you. John H. Howard III 626.879.2935 ext 7084 jhoward@sierracars.com Service Manager, Sierra Honda Of Monrovia

December 12, 2024

After the deal is done, there will be no respond! !! I have been waiting for 10 days!!! More

by BRIANMONSTER1999
Recommend Dealer
Yes
Employees Worked With
Saul Gaitan
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December 11, 2024

Excellent customer service. Very efficient. Super helpful. Honda Tech Billy Tam was able to get me in for service on short notice and really helped me out. More

by TSPMASTERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam
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Dec 12, 2024 -

Sierra Honda responded

Thanks for taking a moment to let us know how helpful you found this visit! We're delighted Billy provided you with all the diligence you needed to make this a positive experience. We're happy to be of service!

December 11, 2024

We received very nice customer service. The dealership service satisfy our need for the vehicle. More

by SOPHIA_0828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2024 -

Sierra Honda responded

We appreciate your kind review! Providing top-notch service is so important to us, and we are glad that our efforts met your satisfaction. We hope to see you again the next time you are in need of automotive service. Take care!

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