Sierra Honda

Service adviser Robert De Leon implemented the product update on this visit, thank you. He indicated that there is no recall at his time; they will notify for the future recalls and other services as need update on this visit, thank you. He indicated that there is no recall at his time; they will notify for the future recalls and other services as needed. More

I really like the service department . very professional robert de Leon was very helpful and would always keep me posted on my car. very professional robert de Leon was very helpful and would always keep me posted on my car. More

I arrived there and was seen quickly. I spoke to my service advisor, Robert. He was great, addressed any questions, and confirmed pricing. Then they took my car while I waited. This was a I spoke to my service advisor, Robert. He was great, addressed any questions, and confirmed pricing. Then they took my car while I waited. This was around lunchtime, so I expected it to be a little bit longer than it would be at other times, which was fine. When they finally got to look at my car and do the inspection, they found that the valve cover was leaking oil. But since my car is still under warranty, they said that they could address it right then and there, especially since it's already up. Great! So when it was finally done, I paid and asked about a complimentary wash, which Robert helped with without hesitation. So they took the car back and gave me it a wash. That saved me some time since I was planning to go get a wash anyways. Of course, it's not the best wash, but it served its purpose, especially seeing that I didn't have to take it anywhere else and was complimentary. B Overall, it was a great experience, and I'm going to continue going back to them for my service needs. More

I've been coming to this dealership since 2022 when I purchased a new vehicle. Great service and staff. purchased a new vehicle. Great service and staff. More

My sales Brandon was very helpful and reponsive from the moment i reached out. I would Highly reccommend him if someone was looking for a new vehicle. moment i reached out. I would Highly reccommend him if someone was looking for a new vehicle. More

Kevin was great. Very helpful and informative. He patiently explained all that my car needed and helped me figure out how to prioritize these repairs based on safety. Very helpful and informative. He patiently explained all that my car needed and helped me figure out how to prioritize these repairs based on safety. More

Service Rep Vanessa was very clear and helpful with explaining services that were being completed. explaining services that were being completed. More

Robert was the person over at service department who helped me with my car. He is very professional and helpful. I would not go to anybody else. helped me with my car. He is very professional and helpful. I would not go to anybody else. More

Salesperson was excellent, very helpful and knowledgeable of all products interested in. Dealership provided fair value for trade in and dealership went out of their way to obtain the vehicle in model and c of all products interested in. Dealership provided fair value for trade in and dealership went out of their way to obtain the vehicle in model and color I wanted. Was unhappy with the fact that third party warranty was offered instead of preferred Honda Care plan as first option, but dealer supported conversion to Honda Care with appropriate refund once I identified the discrepancy and discussed with them for correction. Think this is more of a fault of Honda Corporation in general for allowing dealerships to authorize more expensive third party options and offloading that expense to dedicated consumers of their products. Believe I paid a fair bottom line for vehicle. One item is still pending, activation of after market security system which I wish wasn’t pre-installed. Overall love my car❤️ and Honda has built a fantastic next generation CR-V that has everything I wanted in my next new car. This will be my third Honda CR-V with each one lasting 10+ years. Imagine this one lasting me the same amount of time which is why I purchased the 8 year, 100,000 mile Honda Care extended warranty. Purchased each of my CR-Vs from Honda Sierra and imagine I’ll purchase my next one as well 10+ years down the road🙂. More