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Sierra Honda

Monrovia, CA

Overview
Employees
Reviews
Vehicles
4.8
2,931 Reviews
Sierra Honda is here for you. Whether you're looking for a Honda Dealership in the Pasadena area, Arcadia or Monrovia, we take pride in being one of San Gabriel Valley's Honda dealerships. Our exceptional sales professionals are courteous and pressure free, because Sierra Honda is a business that knows how to treat Honda customers with the utmost respect. We have an unbelievably large selection of new Honda inventory on our lot. Shop online or come visit us today!
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821 E Central Ave

Monrovia, CA

91016

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Showing 2,931 reviews

May 23, 2024

Didn’t like having to return my car on the way home because the tech didn’t charge my battery enough. Love the help & support from Kevin Eng! More

by LEEWILSON50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy - very helpful! Service dept.
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May 24, 2024 -

Sierra Honda responded

Thank you for letting us know Kevin was there to make things right when you needed to return to our service bay. We appreciate your business and your feedback on the ups and downs of this visit, and we look forward to making your next appointment even better.

May 23, 2024

Kevin Eng always goes above and beyond to assist me. His unyielding commitment to excellence always results in a first-rate experience. A testament to his top-tier professionalism is the fact that I h More

by paultapio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 24, 2024 -

Sierra Honda responded

Thanks for the fantastic review of Kevin! Kevin is the consummate advocate for our guests, and we're pleased he has always taken exceptional care of you and your vehicles' needs. Thank you for continuing to choose Sierra Honda!

May 22, 2024

Adam in service does an excellent job! Very friendly and knowledgeable. Keep up the great work. More

by SMCHAVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024 -

Sierra Honda responded

Thank you for telling us the highlights of your service visit with Adam! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you again!

May 22, 2024

This is the third or fourth time coming to this dealership to lease a vehicle. Each time it was a smooth process. More

by goochq
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Medrano-Hurtado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024 -

Sierra Honda responded

Thank you for honoring us with your patronage over the years. We're so pleased our team continues to serve you well whenever you're in the market for something new. Congrats on the new ride, and best wishes for amazing travels, from everyone at Sierra Honda!

May 22, 2024

Service was very very helpful! They advised of a recall I was not aware and took take of it in a timely manner ! More

by Howard Nathan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024 -

Sierra Honda responded

Howard, thanks for taking the time to review your service experience! We're happy your visit was handled with great care and you were safely back on the road in a timely manner. We hope you'll continue to choose Sierra Honda for all your automotive needs!

May 22, 2024

For the sale Jose was all over it and very helpful. The issues seam to start after the sale. We ordered a hitch to be installed when we purchased the CR-V Sport Touring. We bought the vehicle on 5/3/24 More

by budfroton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jose Chichipa
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May 23, 2024 -

Sierra Honda responded

We appreciate you bringing this to our attention, and sincerely apologize for the delay in follow-through on the hitch you ordered for your new CR-V. We're looking forward to getting this taken care of for you at the appointment we've coordinated, which I will personally oversee. Thank you for choosing Sierra Honda for your automotive needs. Armando Valdez General Sales Manager avaldez@sierracars.com

May 22, 2024

My car was taken care of fast for recommended oil change . Customer service was great More

by DEEDEERAM28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert pastor
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May 22, 2024 -

Sierra Honda responded

Thank you for your trust in our service team! We're happy to have provided you with a thorough and quick visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

May 21, 2024

Wasnt in and out as fast as I would like but that cant be helped with it being a busy Saturday. It was a great experience. With Billys help, it went by seamlessly More

by HOANG.ST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
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May 22, 2024 -

Sierra Honda responded

Thanks for the love, Hoang! We're thrilled you always enjoy working with Billy and the Sierra Honda team for your automotive needs. We hope to be of service to you for many more years to come!

May 21, 2024

Very fast, honest and attentive. Customer service was excellent and felt welcome. Very clean and professional facility. More

by ETHANHAN00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
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May 22, 2024 -

Sierra Honda responded

Ethan, thanks for taking a moment to let us know how helpful you found this visit! We're delighted our team provided you with all the answers you needed to make this a positive experience. We're happy to be of service!

May 20, 2024

Alfredo responded my text request in 5 minutes and we have an offer done in 20 minutes. From the time we drive into the store to the time we drive a new car home, it takes only 2 hours. If we do not sp More

by Laptopnotebookpc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfredo Galaviz
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May 21, 2024 -

Sierra Honda responded

Congratulations on your new Honda! We're thrilled you enjoyed a pleasant and convenient buying experience with Alfredo, and we appreciate your fantastic feedback. We wish many happy travels to you in the new ride, from all of us at Sierra Honda!

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