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Sierra Honda - Service Center

Monrovia, CA

4.8
1,168 Reviews

1,168 Reviews of Sierra Honda - Service Center

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March 10, 2022

Everyone is nice and atop of things. Arrange Lyft rides back and forth with ease. More

by jrmontoya61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2022 -

Sierra Honda responded

Thank you so much for your 5-star review! We always strive to ensure that our guests' experiences are as seamless as possible, and we are pleased that your recent visit with us met your satisfaction. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns!

March 09, 2022

Service was excellent, Kevin was exceptionally qualified , honest and quite friendly. He has helped me a great deal yesterday. More

by carmenvflores5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2022 -

carmenvflores5 responded

Thanks.

Mar 09, 2022 -

Sierra Honda responded

Carmen, Thank you so much for your positive review! We are happy to hear that Kevin provided you with top-notch service throughout your visit! It is our pleasure to assist you in any way possible. We wish you safe travels and we hope that you do not hesitate to give us a call if there is ever anything more that we may help you with!

Mar 09, 2022 -

carmenvflores5 responded

Thanks .

Mar 09, 2022 -

carmenvflores5 responded

Thanks foe the assistance.

March 08, 2022

Tina was very helpful and service was great. Will definitely come back for more maintenance of my civic. More

by Edmyr
Recommend Dealer
Yes
Employees Worked With
Tina Ming
Mar 08, 2022 -

Sierra Honda responded

Thank you for your positive review! We are happy to hear that Tina provided you with top-notch service throughout your visit. We wish you safe travels and we look forward to continue providing you and your vehicle with our best care in your visits to come.

March 07, 2022

Came to switch out my transmission oil on my civic. I’m not the best dressed, but Vince took care of me if I was family, talking to me as a person. At no point did Vince try to up sell me on any item l More

by dsotos713
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Tran
Mar 08, 2022 -

Sierra Honda responded

Thank you so much for your positive review! We are so glad that Vince took great care of you throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

March 02, 2022

My service advisor, Kevin Eng, instilled great confidence. He is friendly, intelligent and knowledgeable. I had no worry, More

by mbyers352
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2022 -

Sierra Honda responded

Thank you for leaving Kevin this positive review! We are happy to hear that he was so helpful and welcoming throughout your visit. He will be delighted to hear of your very kind words. Please don't hesitate to give us a call if you ever have any further questions or concerns!

March 02, 2022

The car was ready to pick up when they said it would be. I didn’t have to wait that long and the breakdown of what was done on my car was outstanding. More

by EdVader
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Ming
Mar 03, 2022 -

Sierra Honda responded

Thank you so much for your 5-star review! We are pleased that we could get your needs taken care of- swiftly and thoroughly. Your safety and satisfaction are of the utmost importance to us. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!

March 02, 2022

Everyone at Sierra Honda is always friendly, helpful, and candid. This is where I bought my car, and now that I love closer, I am glad that I can continually take it back for service. I have been to several More

by Cmar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2022 -

Sierra Honda responded

Thank you so much for your positive review! We are so appreciative of your business, and we are pleased that we could continually provide you with the quality service that you so much deserve. Your kind words and satisfaction mean so much to us. Please drive safely, and do not hesitate to let us know how our team may serve you again!

March 01, 2022

Oil and Filter service was done properly in a timely manner. Happy with work done. More

by nbcross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Howard
Mar 03, 2022 -

Sierra Honda responded

Thank you so much for your 5-star review! Offering quality and efficient service is always our goal, and we will certainly provide you with nothing less in the future. Please drive safely, and do not hesitate to let us know how our team may serve you again!

March 01, 2022

Kevin is a great service advisor. He keep in contact with me and addressed all my concerns More

by Raymond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2022 -

Sierra Honda responded

Raymond, Thank you for leaving Kevin this 5-star review! We are pleased that he could get you and your automotive needs taken care of. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns!

March 01, 2022

Awesome experience with Tina and John. Always taking care of my vehicles from any minor repairs to a major repair More

by Gilberttobar01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Howard, Tina Ming
Mar 03, 2022 -

Sierra Honda responded

Thank you so much for your 5-star review! We are pleased that Tina and John could be of remarkable assistance to you once again. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know how our team may serve you again!

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