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Sierra Honda - Service Center

Monrovia, CA

4.8
1,041 Reviews
Call Service Center (626) 879-2934

1,041 Reviews of Sierra Honda - Service Center

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June 21, 2024

Everyone was so helpful from Yessi to parts sales and management. Had my new key programmed and made me a happy customer. Thank you all. More

by DRCHALLITA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yessi
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Jun 21, 2024 -

Sierra Honda responded

We're glad Yessi and our service team made your day a little easier by being helpful and accommodating. Thanks so much for your positive feedback on this experience. We look forward to your next visit with us!

June 19, 2024

Always feel taken care of. Always feel satisfied and great customer care. Keep it up. Thank you. More

by SREIMERS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2024 -

Sierra Honda responded

Thanks for taking a moment to share positive and encouraging feedback with us! Your loyalty to Sierra Honda is an honor, and we hope to continue being your #1 choice for years to come. See you next time!

June 19, 2024

Yessie Perez was very helpful and very professional in handling my service needs. There’s a slight delay but it was well explained the reason why. She provided me a Lyft service to and from the dealership More

by ERNIEARCEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessie Perez
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Jun 19, 2024 -

Sierra Honda responded

Thank you for telling us why you liked working with Yessi! Your satisfaction means a lot to us, and we're pleased you enjoyed the accommodations offered by our service department. We hope you'll continue to make Sierra Honda your first choice for service.

June 19, 2024

This dealership is the best on the row of cars on central avenue in Monrovia.Calif More

by EMILE2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2024 -

Sierra Honda responded

Thank you for your positive review! We sincerely appreciate your thoughtful assessment of our dealership, and we hope that you'll think of us the next time you have any automotive or Honda needs. Safe travels until we meet again!

June 18, 2024

Prompt and honest. I thought the wait was around 2hours but my oil change was done less than an hour. More

by jim_lee625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pastor
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Jun 18, 2024 -

Sierra Honda responded

We're glad our service team made your day a little easier by being efficient, Jim. Thanks so much for your positive feedback on this experience. We look forward to your next visit with us!

June 18, 2024

Kevin is exceptional—I have been taking my family Hondas to him for years. Sierra Honda is great on service, but their new vehicles are overpriced with “market adjustments”. More

by JSILBERTECH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 17, 2024

Service advisor Kevin was very knowledgeable, experienced and provided prompt service. He arranged the transportation which was nice so I didn't have to wait at the Service area. More

by STEVE.YANG99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2024 -

Sierra Honda responded

Thanks so much, Steve! We're delighted the value of Kevin's support and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment!

June 17, 2024

Great customer service. Quick and easy. Kevin was very friendly and helpful. Getting a ride to and from made it very convenient. More

by DOLLYLEIDEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Li
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2024 -

Sierra Honda responded

Dolly, thank you for sharing positive feedback on Kevin! We want all of our guests to be treated to service that is pleasant and reliable, so we're happy that's exactly what Kevin provided for you. We look forward to your next visit!

June 17, 2024

Anytime I bring my car for repairs the service is quick and there is good communication about the status More

by HBN121609
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2024 -

Sierra Honda responded

Thanks for the awesome feedback! We're thrilled you always enjoy working with the Sierra Honda team for your automotive needs. We hope to be of service to you for many more years to come!

June 16, 2024

Billy Tam was fast and efficient. Will be back for my next check up. Thank you! More

by steffani.healy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam
Report | Print
Jun 17, 2024 -

Sierra Honda responded

Steffani, thank you for sharing positive feedback on Billy! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's exactly what Danny has provided for you. We look forward to your next visit!

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