Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Sierra Honda - Service Center

Monrovia, CA

4.8
1,078 Reviews
Call Service Center (626) 408-8397

1,078 Reviews of Sierra Honda - Service Center

Sort by
July 06, 2024

Was able to get appointment the day after I called. Billie was very courteous and listened to my problems. He kept me posted on the progress of my vehicle. Was completed in a timely manner. More

by VONDYNES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billie
Report | Print
Jul 09, 2024 -

Sierra Honda responded

Thanks for taking the time to review your service experience! We're happy Billy handled your visit with great care and got you safely back on the road in a timely manner. We hope you'll continue to choose Sierra Honda for all your automotive needs!

July 06, 2024

Kevin is excellent and outstanding. He is very friendly, accommodating, and attentive. I wish everyone is as great as Kevin. More

by GOLDENHEARTMEDICAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 09, 2024 -

Sierra Honda responded

Thank you for recognizing Kevin's excellence by sharing your 5-star review! We're certain he'll be honored by your kind words, and we hope you won't hesitate to call the next time Kevin and the Sierra Honda team may serve you.

July 04, 2024

Constant communication from there customer service desk, ready to use coupons, and complimentary Lyft service. More

by JANMITCHELL.ZERRUDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam
Report | Print
Jul 09, 2024 -

Sierra Honda responded

We're so happy you enjoyed the accommodations offered by our awesome service department. Thanks for stopping by to let us know. We hope you'll come see us again some day!

July 03, 2024

Billy was amazing and so helpful! I will be coming back for any service needs because of him!!! More

by SKYLERCLARK422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
Report | Print
Jul 03, 2024 -

Sierra Honda responded

We're so happy to hear that, Skyler! Thank you for letting us know how pleased you were with Billy's exceptional service. It is our pleasure to make your service visits so helpful. We wish you the safest of travels until we may assist you again.

July 03, 2024

Kevin and his staff are always helpful, prompt, and communicative of work to be done and cost; Incomplete work timely. Very much appreciate him! More

by 99BLUELEAF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2024 -

Sierra Honda responded

Thank you for telling us why you like working with Kevin! Your satisfaction means the world to us, and we're pleased he continues to be a reliable resource for your service needs. We look forward to ensuring more high quality service at your next appointment.

July 02, 2024

Service was throrough and fast. Billy was kind, complimentary, and went above and beyond to make the process as smooth and easy as possible. More

by vincentmartinek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tan
Report | Print
Jul 03, 2024 -

Sierra Honda responded

Thanks so much, Vincent! We're delighted the value of Billy's support and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to being of service to you again some day!

July 02, 2024

Convenient and close to home. Repair was done in one afternoon by serviceman. Yessi was great! More

by cideguz5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi
Report | Print
Jul 03, 2024 -

Sierra Honda responded

Thank you for telling us what you liked about this service visit! We appreciate your kind words and appraisal of Yessi, and we hope to create the same, high quality experience at your next appointment.

July 02, 2024

Kevin gives outstanding service. I was very happy with him. I don't agree with the extra 3% you charge for using a credit card. More

by EORTUNO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 02, 2024 -

Sierra Honda responded

Thank you for recognizing Kevin's excellence by sharing your 5-star review! We're certain he'll be honored by your kind words, and we hope you won't hesitate to call the next time he and the Sierra Honda team may serve you.

July 02, 2024

Kevin is always smile and politely answer my questions. I like his responsibility to give my car for checking problems More

by KARENHSIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 02, 2024 -

Sierra Honda responded

Thanks for the fantastic review of Kevin! Kevin is the consummate advocate for our guests, and we're pleased he has always taken exceptional care of you and your vehicle. Thank you for continuing to choose Sierra Honda!

July 02, 2024

Billy in the Service department is thorough, helpful and always courteous and friendly. He lets me know if there is something that is needed and advises on when it should be done. My car is always ready w More

by tina.blair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam
Report | Print
Jul 03, 2024 -

Sierra Honda responded

Thank you for your lovely feedback, Tina! We're pleased you continue to receive the best care and guidance from Billy and our amazing team. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure!

1
...
66
67
68
...
108