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1,080 Reviews of Sierra Honda - Service Center
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May 10, 2023
I've been taking my vehicle to Sierra Honda since 2011 and have always had a very good experience. Customer service is excellent. I highly highly recommend them! and have always had a very good experience. Customer service is excellent. I highly highly recommend them! More
by jonmigchr
Employees Worked With
May 03, 2023
I came in for an 1A maintenance minder check-up from my 2020 HR-V. I was told that I would need a major service as I hit 30k miles ($680) that included a transmission fluid replacement. I was told my car a 2020 HR-V. I was told that I would need a major service as I hit 30k miles ($680) that included a transmission fluid replacement. I was told my car alignment was off ($170), I need a brake fluid replacement ($170), and a coolant exchange ($190). Billy Tam told me the brake fluid replacement and coolant exchange was every 3 years. I trusted that and to my surprise after this $1000+ bill, is that my owner's manual has no indication of a 3-year coolant exchange nor was there any justification for the transmission fluid replacement. At this point, I doubt I needed an alignment. I bought my car here and exclusively have gone here for maintenance, I got taken advantage of and I would not trust coming back. More
by Miranda M
Employees Worked With
Billy Tam
April 30, 2023
Kevin Eng has been our Service Representative for over 15 years. We know we are in the best of hands and wouldn't go to anyone else. Kevin is very professional years. We know we are in the best of hands and wouldn't go to anyone else. Kevin is very professional More
by rbobela
Employees Worked With
April 27, 2023
The service at Sierra Honda was excellent. The Honda Technician Billy Tam is very professional and very knowledgeable and explains everything to me. Very satisfied. The Honda Technician Billy Tam is very professional and very knowledgeable and explains everything to me. Very satisfied. More
by ptaglioretti
Employees Worked With
Billy Tam, 5 Stars!
April 26, 2023
Close by and Service Advisor Kevin is great. I only have him check what service I need. Very professional, friendly and knowledgeable. You will not be disappointed with Kevin. Make you appoin I only have him check what service I need. Very professional, friendly and knowledgeable. You will not be disappointed with Kevin. Make you appointment with Kevin! More
by Sue Orme
Employees Worked With
April 20, 2023
During my recent visit to Sierra Honda of Monrovia, Kevin was incredibly knowledgeable and professional. He took the time to explain everything that was going to be done during my service appointment and ans was incredibly knowledgeable and professional. He took the time to explain everything that was going to be done during my service appointment and answered all of my questions in a clear and friendly manner. During the service, he also provided a complimentary shuttle service, which was incredibly convenient and efficient. Overall, I can't recommend this Honda dealership enough. Kevin Eng truly went above and beyond to provide me with exceptional service, and I left feeling confident that my car had been well taken care of. Thank you for the outstanding service! More
by Yogi
Employees Worked With
April 15, 2023
Great dealership! During the time of service Daceina Perez kept me updated. My experience was very easy going and reassuring that the issues my vehicle was experiencin During the time of service Daceina Perez kept me updated. My experience was very easy going and reassuring that the issues my vehicle was experiencing will get resolved. More
by yymartinez08
Employees Worked With
Dacenia Perez
April 11, 2023
I went in for an oil change and a vehicle inspection and I was lucky to be paired with Yessi during my service visit. Yessi was so very kind and patient with me. I don’t know a lot about cars or what cars n I was lucky to be paired with Yessi during my service visit. Yessi was so very kind and patient with me. I don’t know a lot about cars or what cars need. She was honest and understanding of the financial aspect of getting my car serviced at 97k miles. I will absolutely be back and look forward to working with Yessi again. More
by Sarahbedo
Employees Worked With
Yessi
