Back

Sierra Honda - Service Center

Monrovia, CA

4.8
1,072 Reviews

1,072 Reviews of Sierra Honda - Service Center

Sort by
November 09, 2022

Appoints are easy to make. Service personal are always courteous and efficient. Kevin Eng has consistently provided excellent service to me which is why I prefer him as my ser More

by much2preshus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

Sierra Honda responded

That's fantastic news! Thank you for the 5-star review of Kevin. We're happy to provide convenient scheduling and pleasant, professional service for you and your vehicles. Kevin will definitely appreciate having earned your continued trust. Thank you so much for choosing Sierra Honda!

October 27, 2022

Service personnel very helpful. Service personnel efficient, knowledgeable & friendly. The follow-through was excellent as well. More

by Patty Ryan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

Sierra Honda responded

Hi, Patty! How nice to see a 5-star review from you! We're glad Kevin gave you such outstanding service to make this a pleasant visit. We hope you'll come back and see us the next time your vehicle needs a check-up so please don't hesitate to call us whenever you have any automotive needs. Until then, drive safe and take care.

October 26, 2022

Kevin answered my service questions, and explained my options. The work was done in the time frame promised, and I am pleased with the service I received.. More

by aw910
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2022 -

Sierra Honda responded

That's great news! Thank you so much for your 5-star review of Kevin and your service appointment. We are pleased to know Kevin made sure you and your vehicle were well taken care of in a timely manner. We appreciate your business and hope you'll come back to see us again some day. Thank you for choosing Sierra Honda!

October 25, 2022

I’m happy with the work they do they don’t do anything till they talk to you gotten the OK it’s clean and friendly. The work is done great this is the second car button there so I’m very happy. I’m happy More

by Rosejo85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2022 -

Sierra Honda responded

Thank you for your kind review of Kevin at Sierra Honda! We sincerely appreciate your continued business and we're delighted with how happy you have been with Kevin as your service advisor. Your safety and satisfaction are our top priorities. Please let us know if there is ever anything the team may help you with. It is our pleasure to assist you and we look forward to your next visit!

October 25, 2022

Tina Ming, Service Adviser, provided excellent service. I arrived during the lunch hour and did not have an appointment. She estimated about how long it would take and when my car would be ready. I was More

by JGDOUBLEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Ming
Oct 26, 2022 -

Sierra Honda responded

We love your review, JGDOUBLEL! Thanks for letting us know how wonderful and helpful Tina was on your recent service visit. We're glad you got to ride your bike while your vehicle was being serviced and that everything was finished by the time you returned to the dealership. We look forward to making your next visit just as great!

October 21, 2022

Karen in the service department was excellent. Better than the person I dealt with the last time I had service done. Karen made me feel like I was appreciated and she was very helpful and conside More

by Samiat1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen
Oct 21, 2022 -

Sierra Honda responded

Thanks so much for stopping by to let us know how wonderful Karen was on your recent visit with us! We're pleased to hear about how helpful and welcoming she was for you. If Karen and the team may ever do anything for you and your vehicles, we hope you won't hesitate to give us a call. It is our pleasure to keep your cars running in their best condition. We wish you the safest of travels until we meet again!

October 11, 2022

Great communication. Car ready as promised. Yessi was helpful. Appreciate appointments. X. X. X x More

by smorgan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yessi Perez
Oct 11, 2022 -

Sierra Honda responded

Thanks so much for your positive feedback on Yessi and your service appointment! We're pleased everything went well and that Yessi provided you with all the support and expertise needed to make this a successful visit. Let us know if there is ever anything else we may help you with. Keeping you vehicles in top condition is our pleasure. Thanks again!

October 11, 2022

Good Sirvice glad Keven is very professional and explained things to me is close to home More

by grandmablackwood
Customer Service
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2022 -

Sierra Honda responded

Hi, Grandma! Thank you for stopping by to share your kind review of Kevin! We're happy to hear that Kevin provided you with an informative and thorough trip to our service department at Sierra Honda. We hope to see you again some day, so please give us a call whenever Kevin and the team may assist you with any of your automotive needs. It would be our pleasure.

October 06, 2022

I'm a fan of Sierra Honda, purchased my last 2 cars there. They're a great team. More

by Ljnsocal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Ming
Oct 06, 2022 -

Sierra Honda responded

Thanks so much for the positive feedback! We sincerely appreciate your fandom and your continued business. If the Sierra Honda team may be of any further assistance to you, we hope you'll give us a call. We're honored by your loyalty and look forward to seeing you again. Take care!

October 06, 2022

My service advisor Kevin Eng has been looking after our vehicle for years and he always went above and beyond to ensure that our minivan is kept at a top-notched condition. I appreciate his expertise, pro More

by Annie-Keh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2022 -

Sierra Honda responded

Hi, Annie! Thank you for sharing your 5-star review of Kevin! Kevin is an integral part of the service team here at Sierra Honda and we're pleased to know he always makes your service visits outstanding. We appreciate having had the opportunity to serve you all these years and we hope for many more. See you next time!

...
96
...