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Sierra Honda - Service Center

Monrovia, CA

4.8
1,072 Reviews
Call Service Center (626) 408-8397

1,072 Reviews of Sierra Honda - Service Center

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October 05, 2022

tina was amazing. to care of my problem and was able to resolved the issue on the same day. More

by erroldmagallanes
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tina Ming
Report | Print
Oct 06, 2022 -

Sierra Honda responded

That's great news! We're delighted to know that Tina made your experience of great value and convenience. Your complete satisfaction means everything to us. Please give us a call if Tina and the team may be of assistance to you and your vehicles again some day, We look forward to it!

October 03, 2022

Kevin is always great & knowledgeable. I trust him always. Such wonder service every time with him. More

by Monica.927
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2022 -

Sierra Honda responded

Thanks so much, Monica! We're so happy Kevin continues to make your service appointments valuable and informative. Your complete satisfaction is what we're here for, so please let us know if there is ever anything else we can help you with. We look forward to serving you and your vehicles for many years. Until we meet again, drive safe and take care!

October 02, 2022

Kevin Eng is always helpful and keeps me aware of car's progress while I wait. More

by Ginia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2022 -

Sierra Honda responded

Hi, Ginia! Thanks so much for your 5-star review of Kevin! Your satisfaction means everything to us so we're pleased to know Kevin made your recent visit an overall success. Please feel free to give us a call if you ever have an automotive concern or question Kevin and the team can help you with. It would be our pleasure!

October 02, 2022

I took my Civic for the first maintenance, and Ken Eng brought to my attention, a nail stuck in my tire, which I explained days earlier I took my Civic to Ocean Honda, in Whittier, and I was told it was f More

by enriquemdiaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2022 -

Sierra Honda responded

Hey, Enrique! Thank you so much! Kevin is so thorough, there's no way he would have missed that nail stuck in your tire. So glad you came to us for service! We greatly appreciate your positive feedback and your business. Don't be a stranger. Give us a call when Kevin and the team may assist you again. We look forward to it!

September 28, 2022

Tina Ming was my service advisor, and she did an excellent job explaining the services my vehicle needed. More

by williamwoolsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Ming
Report | Print
Sep 29, 2022 -

Sierra Honda responded

That's great news! Thanks so much for stopping by to share this 5-star review of Tina. We're so happy to know Tina provided you with all the support and efficiency needed to make this a valuable trip. Let us know if we can do it again for you some day. It is our pleasure to keep your vehicles in top shape. Thanks again!

September 28, 2022

Didn’t even have to make in an appointment and I was in and out in no time. Appreciate Kevin Eng, he is always kind, helpful and thorough. More

by violetolmos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2022 -

Sierra Honda responded

Thanks so much for your positive feedback! We are delighted to know that Kevin made your service appointment pleasant and valuable. Your complete satisfaction means everything to us and we hope to make your next appointment just as outstanding. Let us know if Kevin and the team may ever solve an automotive issue for you. It is our pleasure to keep your vehicles in top condition. See you next time!

September 25, 2022

Billy Tam was pleasant and informative, explaining each of the recommended service that my CRV needed. More

by cyberjan
Friendliness
Recommend Dealer
Yes
Employees Worked With
Billy Tam
Report | Print
Sep 26, 2022 -

Sierra Honda responded

That's great to hear! Thanks so much for your positive feedback on Billy. We are delighted Billy came through for you with all the expertise and support needed to make this a valuable service visit. We look forward to serving you again and hope you won't hesitate to give us a call if ever we may assist you with your automotive needs. It would be our pleasure. See you next time!

September 21, 2022

Yessi Perez helped me with my service. She explained each step along the way, the services recommended and various payment options available thru the dealership. She was friendly, courteou More

by Christina A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yessi Perez
Report | Print
Sep 21, 2022 -

Sierra Honda responded

Christina, thank you so much for stopping by and sharing your 5-star review! We are pleased Yessi made your service appointment a first class experience. She is certainly an asset to our team. We appreciate your business and look forward to making your next visit just as fantastic as this one. Please give us a call if there is ever an automotive question we can answer for you. It is our pleasure to assist you!

September 20, 2022

Tina Ming was my service advisor, and she did an excellent job explaining the services my vehicle needed. More

by rratppc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Ming
Report | Print
Sep 20, 2022 -

Sierra Honda responded

Thanks so much for sharing your 5-star review of Tina! Tina will be honored to have earned your praise and confidence. We are delighted your visit was a pleasant and accommodating experience. We would love to continue to service your vehicles so please give us a call if ever we may of assistance to you. It would be our pleasure!

September 17, 2022

I was so happy to get a same day appointment. There was no waiting. Tina Ming was immediately on task to address all our questions and requests work on our CRV. More

by Lydia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Ming
Report | Print
Sep 19, 2022 -

Sierra Honda responded

Hi, Lydia! Thanks for stopping by and sharing your positive feedback! We are so happy Tina got you in right away and made your service appointment a breeze. It is our pleasure to keep your vehicle in tip-top shape. We look forward to making your next visit as successful as this one, so please don't hesitate to give us a call if we may assist you in any way. Thanks again!

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