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Sierra Subaru of Monrovia
Monrovia, CA
1,177 Reviews
When you come from a family of car dealerships who've been serving the San Gabriel Valley for over thirty years like Sierra Subaru of Monrovia, you know we put customers first. We're proud to have been lauded with last year's Stellar Care Award which is reserved only for top Subaru dealerships in the country, and we'd like to invite you to check out the new Subaru inventory we have in stock. Our experienced sales professionals will greet you and treat you with the respect you deserve, whether you're interested in a new, used or certified pre-owned Subaru. All of our enviable, multi-award winning Subaru wagons and SUVs are in large supply on our lot, as well as our performance cars and sophisticated sedans. So if you want first-class customer service and an exceptional deal on a new Subaru, Sierra Subaru can deliver the goods!
Sometimes it's not feasible to purchase a new car, so a used car is in order. We have an incredible inventory of pre-owned Subaru and other manufacturer vehicles as well at Sierra Subaru, with many gorgeous, high-quality cars under $15000! We don't sell just any used car; we hand-pick the ones put up for sale because they're a reflection of our outstanding reputation. If you like bypassing depreciation but are still hesitant about a used vehicle, we feature many certified pre-owned Subarus at Sierra Subaru that come with an exceptional warranty and are reconditioned to factory standards. And if there's a pre-owned vehicle we don't have on our lot we'll make your life easier by finding it for you.
Sierra Subaru Service, Auto Parts, and Vehicle Financing
At Sierra Subaru, we not only pride ourselves on sales but service as well. We have a state-of-the-art facility in which we repair your Subaru, and our Service Department is exceptional. Our certified, skilled technicians can handle just about anything your car needs, from routine maintenance to electrical issues to warranty repairs. It's our goal to have your vehicle back on the roads o
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
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Showing 1,177 reviews
April 17, 2026
Great Sales Experience Ruined by Worst Finance Manager – Avoid Tanya Ly On 4/16/2026, we visited Sierra Subaru of Monrovia to purchase a used Subaru Forester. To be fair, the sales team and overall proce Avoid Tanya Ly On 4/16/2026, we visited Sierra Subaru of Monrovia to purchase a used Subaru Forester. To be fair, the sales team and overall process up until the finance stage were smooth, helpful, and professional. Everything was going well—until we got to the finance department with Tanya Ly. That’s where the entire experience completely fell apart. Tanya Ly rushed us aggressively through signing legal documents and made it clear she had no patience for customers who actually want to review what they are signing. These are binding financial contracts, yet she did not allow proper time to read or understand anything. Whenever we tried to ask questions or slow things down, she became visibly irritated, dismissive, and disrespectful. Instead of helping, she pressured us to just sign and move on. When we raised concerns, her behavior escalated—she raised her voice and treated us like an inconvenience. This is completely unacceptable, especially for someone in a finance role where professionalism and clarity are critical. To make matters worse, she was texting on her personal phone while we were sitting there reviewing documents. That alone shows a complete lack of respect and professionalism during an important financial transaction. It’s extremely concerning that the dealership puts full responsibility on the customer once documents are signed, yet allows a finance manager to rush, pressure, and dismiss customers during the most critical part of the process. The sales team did a great job, but unfortunately, the final step with Tanya Ly completely ruined the experience. Be very careful. Do not let yourself be rushed, and be prepared to walk away if you are treated this way. More
by Frank C
Employees Worked With
December 14, 2025
This was my 2nd Subaru Solterra that I bought from Sierra Subaru in Monrovia, CA. Jordan Bejjan was aware that I wanted a 2026 and knew I was on limited time as my lease was coming due. He did what the previ Subaru in Monrovia, CA. Jordan Bejjan was aware that I wanted a 2026 and knew I was on limited time as my lease was coming due. He did what the previous dealer or any other local dealers were not willing to do nor even try and got me the car I wanted at a fair price, knowing I am a public educator. When my husband questioned my loyalty to Sierra and Jordan, he was not disappointed. My husband hated “the sale” portion of buying/leasing a new car transaction and Jordan could read this, I didn’t have to tell him. Plus, Jordan was always a very good sport when I would poke at him, never losing professionalism, but playing asking enough so that I felt comfortable. We travel a long distance to service the car there as well and the service staff are fantastic as well. And you get the same service advisor who gets to know you so you’re not having to explain your expectations to a new/different person every time you go in for service. When a crack appeared in my new Solterra (my first, in 2023) the service manager worked with Subaru to replace it at no cost because of previous issues Subaru encountered with their windshields. I would not go anywhere else to buy/lease or service my car. More
by SandraKingculinaryeducator
December 08, 2025
Sandy is an amazing adviser. She made sure to explain everything that they are doing and going above and beyond to make it a wonderful experience to be there! She made sure to explain everything that they are doing and going above and beyond to make it a wonderful experience to be there! More
by ramontago
Employees Worked With
Sandy Perez
December 07, 2025
Yadira Cedilla was extremely helpful when I brought my 2023 Subaru Forester in for its 30 month service. Besides sending frequent texts describing the progress and including photos of the Subaru's unders 2023 Subaru Forester in for its 30 month service. Besides sending frequent texts describing the progress and including photos of the Subaru's underside, she explained everything that was done in terms that even a little old lady from LaVerne could understand. She also gave helpful advice about when to install the next set of windshield wipers. Thanks so much, Yadira! More
by arlong62
Employees Worked With
Yadira Cedilla
December 07, 2025
Steven’s are the best salesman in the whole area and I am very happy to see him again and thank you for Sierra dealership to make this opportunity happen very happy to see him again and thank you for Sierra dealership to make this opportunity happen More
by Sinnagone
Employees Worked With
Stevens
December 06, 2025
Service advisor Sandy Perez was thorough in her explanation of needed (and suggested) repairs. She kept in close contact via text, phone and email throughout the process. Polite, patient and profes explanation of needed (and suggested) repairs. She kept in close contact via text, phone and email throughout the process. Polite, patient and professional! She is an asset! More
by whelstrom
Employees Worked With
Sandy Perez
