
Sierra Subaru of Monrovia
Monrovia, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
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I drive an extra 15 miles each way to have service performed by Sierra Subaru of Monrovia. Not only is their sales dept the most professional and positive experience, their service depart routinely e performed by Sierra Subaru of Monrovia. Not only is their sales dept the most professional and positive experience, their service depart routinely exceeds expectiations. My service advisor, Sandy Perez, was quick, efficient, professional; she explained exactly what service was required, kept me informed while I waited, and when the technicians identified an unexpected problem she reported the problem, recommended a solution, advised on any additional costs, which were all reasonable. Comfortable and quiet waiting area made the time go by quickly. More
Salesman Jeff Lee is eager to listen to customer requests and work with you to find the right price for the vehicle. As a first time Subaru owner, he was a great first point of contact for the purchase of my and work with you to find the right price for the vehicle. As a first time Subaru owner, he was a great first point of contact for the purchase of my Forester. He is communicative, but never pushy. Sales manager Gilbert is nice and direct. He was willing to work on with me price, especially with add-ons that I did not want on my vehicle. Great sales manager with an obvious passion for his work. Encore specialist Dominick Segarra was also very open about questions and issues I had regarding my purchase. He explained everything to me in detail and was very patient with my questions. Finance managers: Experiences will vary. Alex Hernandez was the first finance manager I spoke to. He was communicative, transparent, and took his time answering my questions. As far as finance managers go, my experience with him was great. Overall, this dealership has employees that care about their work and are willing to work with you so you can take a vehicle home. I would recommend this dealership. More
I was pleasantly impressed by Robert Gauntt’s approach when he saw me looking at vehicles in the lot of Sierra Subaru of Monrovia. He was friendly, casually polite, and asked what I was hoping to do that when he saw me looking at vehicles in the lot of Sierra Subaru of Monrovia. He was friendly, casually polite, and asked what I was hoping to do that Sunday. He listened. He did not try to talk me into what he thought would be good for me. I felt respected. I left the vehicle I drove in, and drove out in the car that I wanted! More
Monrovia Subaru dealership is my go to dealership. Everything from a genuine welcome, through the signing is a smooth process. I wouldn’t go anywhere else. Everything from a genuine welcome, through the signing is a smooth process. I wouldn’t go anywhere else. More
Convenient location. Satisfied customer service. Rafael Ibarra provides the best quality service, the reason returned. Satisfied customer service. Rafael Ibarra provides the best quality service, the reason returned. More
Armando Carlos was amazing. He contacted me as soon as my dash started to have problems and blank out on my Outback. He arranged for me to have a loaner car and my vehicle was r He contacted me as soon as my dash started to have problems and blank out on my Outback. He arranged for me to have a loaner car and my vehicle was ready first thing in the morning! More
Sandy Perez has been terrific! I am extremely happy with the excellent customer service she provides. I bought my CrossTrek 5 years ago and always bring my car into Sierra for se I am extremely happy with the excellent customer service she provides. I bought my CrossTrek 5 years ago and always bring my car into Sierra for service. It took me a while to find her , but hands down best customer service advisor I have met. I now only ask for her. More
It had been a long time since I serviced my 2016 Subaru Outback. I was apprehensive about going to the dealership. I must say that my experience was very good. Rafael Ibarra was my service manager. He was Outback. I was apprehensive about going to the dealership. I must say that my experience was very good. Rafael Ibarra was my service manager. He was pleasant and very professional. When the suggested service report came back, it was a lot more than I expected. Rafael went over the work estimate with me and explained all of the items. That helps me prioritize the immediate service needs. Rafeal, thanks. More