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Sierra Subaru of Monrovia

Monrovia, CA

4.9
963 Reviews

735 E. Central Ave.

Monrovia, CA

91016

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Showing 963 reviews

April 28, 2024

I went there to buy my first car. I was greeted by Paul Chau as soon as I got out of the car. He helped me find a car and walk out of there with the keys in record time. He was amazin More

by Giod
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Chau, Tanya Ly
Apr 30, 2024 -

Sierra Subaru of Monrovia responded

Thank you for your wonderful review! We are honored that you took the time to visit us, and we are glad that Paul took great care of you. It is our pleasure to assist you in any way possible. We warmly congratulate you on your first vehicle- on behalf of the entire team!

April 28, 2024

I had an issue with a dishonest salesman at first but Britanny Rodriques took over and patiently walked me through. She was helpful,knowledgeable and sweet. More

by virtualgemma
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Britanny Rodrigues, Edgar Oliva, Alex Hernandez
Apr 30, 2024 -

Sierra Subaru of Monrovia responded

Thank you for your time and feedback. We are so glad that Brittany took great care of you. Our guests' satisfaction is our utmost priority here at Sierra Subaru of Monrovia, and she will be honored to know that you deeply valued her assistance. Please do not hesitate to give us a all if you ever have any further questions or concerns.

April 24, 2024

Great service department Yadira Cedillo help with my service appointment and got the job done promptly. Very clean waiting room. More

by rgunny1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yadira Cedillo
Apr 24, 2024 -

Sierra Subaru of Monrovia responded

Thank you for reporting on the exceptional work Yadira and our service team did for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Sierra Subaru for your automotive needs!

April 02, 2024

Charged WAY over the price we were quoted for a brake job! Also told that different fluid and such needed to be changed too! An estimated $800.00 job turned into over $1,700.00 in the blink of an eye More

by Soul4seeing
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe
April 01, 2024

This was the smoothest car purchase I've ever had. Jonathan Hurtado was amazing from start to finish. Do yourself a favor and ask for him you won't be disappointed! More

by loraasmar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Hurtado 5 stars
Apr 02, 2024 -

Sierra Subaru of Monrovia responded

We're so pleased you enjoyed a pleasant dealership experience guided by Jonathan! Thank you for taking the time to review and recommend his expertise. We wish you all the best in your future travels, from the entire team at Sierra Subaru!

April 01, 2024

We have been loyal customers of Sierra Subaru’s service department for close to a decade. During that span of time, Jaime Vega has always taken care of us like family. We appreciate his automotive knowledg More

by marina7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
Apr 02, 2024 -

Sierra Subaru of Monrovia responded

Thank you for your kind review, Marina! We truly appreciate your continued business, and we're glad Jaime has always taken such great care of you and your vehicles. Thank you for making Sierra Subaru your #1 choice for service!

April 01, 2024

We are so happy that we were assisted by Abdul Misael at Sierra Subaru in Monrovia. Abdul made Our buying experience very pleasant. We dealt with him through the transaction. No pushy sales, no haggling More

by Joe4safety
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdul Misael, Alex Hernandez
Apr 02, 2024 -

Sierra Subaru of Monrovia responded

Congratulations on your new Subaru, Joe! We're thrilled you enjoyed a pleasant and supportive buying experience with Abdul and Alex, and we appreciate your fantastic feedback. We wish many happy travels to you in your new ride, from all of us at Sierra Subaru!

March 29, 2024

Jaime Vega did an excellent job of completing my first maintenance service on my Subaru Crosstrek. He updated my telephone numbers and called/texted when the service was completed. Jaime is a conscientio More

by arcejp1220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega, James Aguirre, Tanya Ly
Mar 29, 2024 -

Sierra Subaru of Monrovia responded

Thank you for leaving Jaime this positive review and recommendation! We are glad that he got your automotive needs taken care of- thoroughly and efficiently. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

Mar 29, 2024 -

arcejp1220 responded

You’re welcome ☺️

March 29, 2024

Britanny Rodriguez was fantastic. Asked about my needs my comfort level and worked to make the deal. She has been amazing on following through with me for a couple things I’ve neede More

by gailcreardon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Britanny Rodriguez and Andrew the manager. 5 stars
Mar 29, 2024 -

Sierra Subaru of Monrovia responded

Gail, thank you for your wonderful review! We are happy to hear that Britanny took great care of you and met your automotive needs. Congratulations on your new vehicle! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

March 24, 2024

Veronica is very friendly, efficient, and professional. The car was really in about one hour. More

by rowenayu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronica Gomez
Mar 25, 2024 -

Sierra Subaru of Monrovia responded

Thanks for taking the time to review your service experience! We're happy Veronica got you safely back on the road in a timely manner. We hope you'll continue to choose Sierra Subaru for all your automotive needs!

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