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Sierra Subaru of Monrovia

Monrovia, CA

Overview
Employees
Reviews
Vehicles
4.9
1,174 Reviews
When you come from a family of car dealerships who've been serving the San Gabriel Valley for over thirty years like Sierra Subaru of Monrovia, you know we put customers first. We're proud to have been lauded with last year's Stellar Care Award which is reserved only for top Subaru dealerships in the country, and we'd like to invite you to check out the new Subaru inventory we have in stock. Our experienced sales professionals will greet you and treat you with the respect you deserve, whether you're interested in a new, used or certified pre-owned Subaru. All of our enviable, multi-award winning Subaru wagons and SUVs are in large supply on our lot, as well as our performance cars and sophisticated sedans. So if you want first-class customer service and an exceptional deal on a new Subaru, Sierra Subaru can deliver the goods! Sometimes it's not feasible to purchase a new car, so a used car is in order. We have an incredible inventory of pre-owned Subaru and other manufacturer vehicles as well at Sierra Subaru, with many gorgeous, high-quality cars under $15000! We don't sell just any used car; we hand-pick the ones put up for sale because they're a reflection of our outstanding reputation. If you like bypassing depreciation but are still hesitant about a used vehicle, we feature many certified pre-owned Subarus at Sierra Subaru that come with an exceptional warranty and are reconditioned to factory standards. And if there's a pre-owned vehicle we don't have on our lot we'll make your life easier by finding it for you. Sierra Subaru Service, Auto Parts, and Vehicle Financing At Sierra Subaru, we not only pride ourselves on sales but service as well. We have a state-of-the-art facility in which we repair your Subaru, and our Service Department is exceptional. Our certified, skilled technicians can handle just about anything your car needs, from routine maintenance to electrical issues to warranty repairs. It's our goal to have your vehicle back on the roads o
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735 E Central Ave

Monrovia, CA

91016

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Showing 1,174 reviews

December 03, 2025

Great service, today we had a little problem with my car and when I called them, Carlos Ponce came to our rescue and fix the problem en 2 seconds, He is Super nice and professional!!! More

by gblancayjose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2025 -

Sierra Subaru of Monrovia responded

We appreciate your thoughtful feedback. Carlos Ponce’s professionalism and prompt assistance clearly made a strong impact, and we’re pleased to know he resolved your car problem so efficiently.

December 02, 2025

Great service. Sandy Perez goes above and beyond providing great customer service. Friendly, and attentive. More

by Mr. C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Perez
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Dec 02, 2025 -

Sierra Subaru of Monrovia responded

Mr C, We're so glad Sandy Perez provided great service and went above and beyond! Her friendly, attentive approach really makes a difference. Thanks for this wonderful recognition!

December 01, 2025

Very pleased with service department and particularly my advisor. Will be back for next service More

by douglasjones986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
S. Perez
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Dec 02, 2025 -

Sierra Subaru of Monrovia responded

Douglas, We’re so glad your advisor and the service team made your visit a success. Knowing you’ll be back for your next service means a lot to us, and we’ll be ready to provide the same excellent care again.

November 27, 2025

Ok , l felt very relaxed. I knew that I was in the right place just with my first interaction. And I knew I was going to make a deal on a car. More

by Henry.lee201616
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Lee and his boss.
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Nov 30, 2025 -

Sierra Subaru of Monrovia responded

Henry, We appreciate your feedback. Creating a welcoming environment from the very first interaction is our priority, and we’re pleased you felt comfortable moving forward with your purchase.

November 27, 2025

Yadira Cedillo, waa an amazing person to do business with. Will return because of her excellent help and knowledge. More

by Mercedes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yadira Cedillo.
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Nov 30, 2025 -

Sierra Subaru of Monrovia responded

Mercedes, Thank you for recognizing Yadira Cedillo's excellent service. We're pleased her knowledge and helpfulness made such a positive impression. We look forward to serving you again and appreciate your business.

November 23, 2025

Mike Montoya was absolutely wonderful! He is kind and patient, always listening to my concerns, but he never pressures me into getting extras services. He makes you feel appreciated and co More

by Peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Montoya
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Nov 23, 2025 -

Sierra Subaru of Monrovia responded

Peter, We greatly appreciate your recognition of Mike’s professionalism and customer-first approach. His ability to listen and provide service without pressure reflects the standards we strive to uphold at Sierra Subaru of Monrovia.

November 22, 2025

Great dealership, great team. We had some issues with a recently purchased used Subaru. Though under no obligation, manager Billy Adams and Parts and Service Rep Yadira Cedillo re More

by Brodskybob12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Adams, Yadira Cedillo
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Nov 22, 2025 -

Sierra Subaru of Monrovia responded

Your thoughtful feedback means a great deal. Billy and Yadira’s dedication and warm approach exemplify the service standards we strive for. We’re pleased they could assist you beyond expectations.

November 22, 2025

When we had some unexpected parts issues with our newly bought 2020 Subaru , Billy Adams and Yadira Cedillo resolved our parts issues and made it right. Cheers to Billy and Yadira for a great, customer-ser More

by Brodskybob12
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yadira Cedillo, Billy Adams
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Nov 22, 2025 -

Sierra Subaru of Monrovia responded

Thank you for sharing your experience with Billy Adams and Yadira Cedillo. We're pleased to hear that they resolved the unexpected parts issues with your 2020 Subaru and made things right. Their polite, knowledgeable approach and ability to make you feel comfortable while handling the situation in a respectful, professional, and calm manner reflects the customer service we strive to deliver. We appreciate your recognition of their dedication to having your back and look forward to serving you in the future.

November 13, 2025

Has a great service department led by an outstanding individual Jaime Vega who consistently delivers superior, professional service. He’s a great asset to the dealership and deserves to be recognized. More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2025 -

Sierra Subaru of Monrovia responded

Ron, We greatly appreciate your thoughtful feedback. Jaime’s consistent delivery of superior, professional service is a testament to his commitment, and we’re proud to have him leading our service department.

November 12, 2025

Yadira Cedillo was an excellent communicator, with useful updates all the time our Outback was being serviced there. I never once had to wonder what was happening. As you know, when an insurance claim is par More

by PeterM
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Cofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Catherine Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2025 -

Sierra Subaru of Monrovia responded

Peter, Thank you for sharing your experience. We're pleased to hear that Yadira provided you with consistent communication and updates throughout your Outback's service. Insurance-related work can indeed add complexity to any project, and we're glad she stayed on top of every detail to keep you informed. We appreciate you recognizing her dedication and are honored to have earned your trust as your preferred dealership. We look forward to serving you again.

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