Sierra Toyota

Excellent, proficient, friendly, communication was great. Quick response. Willing to answer all questions. Did not try to hide any information. Very upfront with numbers. Will recommend Sierra Toyota to fami Quick response. Willing to answer all questions. Did not try to hide any information. Very upfront with numbers. Will recommend Sierra Toyota to family and friends. More

I live out of town, so I contacted this dealership over the internet and received a call-back to my home the same day. Since I was inquiring about a specific car, Jason had this car pulled up to the buildi the internet and received a call-back to my home the same day. Since I was inquiring about a specific car, Jason had this car pulled up to the building and ready for a test drive. Jason was friendly, sympathetic and knowledgeable. I felt that the entire staff was focused on helping me buy my car and I never felt intimidated by the process. I would recommend Sierra-Toyota to anyone who values a family-like atmosphere, a wonderful architectural environment and great value. The staff was wonderful, including the service employee who came to my rescue in a parking lot in answer to my distress call--apparently I was so excited that I forgot how to shift! This staff is outstanding and I can't say enough about the service they provide. More

Mrs. Laquey was very professional and helpful throughout my buying experience; her follow-up phone call (in reference to my initial request in purchasing a pre-owned, 4-Runner - an inquiry made a month earl my buying experience; her follow-up phone call (in reference to my initial request in purchasing a pre-owned, 4-Runner - an inquiry made a month earlier) was instrumetal in this sale. Additionally, the sale manager was very well organized and the document signing process was expedited by his ability to easliy explain same. More

Excellent customer service. Professional, friendly, and informative sales associate...knows the product very well. Stress-free...no high pressure sales tactics. Was appreciative to meet Toyota associates i informative sales associate...knows the product very well. Stress-free...no high pressure sales tactics. Was appreciative to meet Toyota associates in the Service Department. The pricing on the vehicle matched my calculations...no surprises. More

Friendly, courteous, knowledgeable, but not pushy (Mark Weeks - salesman). Mark was able to answer our many questions and gave good advice. Closing documentation was relatively quick and easy to complete Weeks - salesman). Mark was able to answer our many questions and gave good advice. Closing documentation was relatively quick and easy to complete (Brian Moldenauer - documentation). Brian had patience to deal with additional questions we posed and gave good and understandable answers. The owner, Elsie, was polite, thanked us, and took time to discuss & acknowledge our purshase; not all owners would bother to do that. Yes, we will recommend Sierra Toyota to our friends. We would also like to recognize "Jay" in the Service Department for his knowledge, courteous advice, and assistance over the years in maintaining our "old" Avalon; without Jay's support we would have NOT received as much for our trade-in. Thanks to All. More

Great experience. I love the no pressure atmosphere. I got exactly the vehicle I wanted. They worked hard to get me the best interest rate and loan possible. I would definitely do business with them aga got exactly the vehicle I wanted. They worked hard to get me the best interest rate and loan possible. I would definitely do business with them again, and I plan to! More