Ross Leffelman
Ross Leffelman at Sierra Toyota

Ross Leffelman

General Sales Manager

Sierra Toyota

2596 East Fry Blvd
Sierra Vista, AZ 85635

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4.9
334 Reviews

I have been with Sierra Toyota since April of 2005 when I moved my family from Illinois to Sierra Vista to join the team at Sierra Toyota. I have over 35 yrs of experience with Toyota. I am also very happy to be part of the always improving sales process that has helped us win the coveted Dealer Rater dealer of the year award 8 of the last 11 years and consitently win the Toyota Presidents award.

Dealership Experience

21 yrs, 4 mos

Industry Experience

36 yrs, 10 mos

4.9

334 Reviews

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334 Reviews of Ross Leffelman

July 03, 2026

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We enjoyed working with Manessa. She is very likable, patient and made us feel comfortable. No pressure at all. She is one of those people you feel like you've known for a long time More

by cynbed57
Recommend Dealer
Yes

Other Employees Tagged: Manessa Morales

June 24, 2026

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I cannot say enough wonderful things about Manessa! From the very beginning, she went above and beyond to make sure I was comfortable and informed throughout the entire car-buying process. I had a lot More

by Thielkasey
Sales Price Transparency
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Recommend Dealer
Yes
Jun 26, 2026

Sierra Toyota responded

Thank you so much for taking the time to share your experience! We are thrilled to hear that Manessa made your car buying journey such a positive one. Providing exceptional customer service and ensuring every guest feels comfortable, informed, and valued is exactly what we strive for. We'll be sure to share your kind words with Manessa she'll be honored to know the impact she made. Congratulations on your 2020 Hyundai Palisade! We truly appreciate your recommendation and thank you for choosing Sierra Toyota. We look forward to serving you again in the future!

June 06, 2026

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Bad experience with individual dealer at time of sale, dealership management resolved issue after leaving negative reviews. More

by Madisonayuill
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Recommend Dealer
Yes

April 17, 2026

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This is my 3rd vehicle purchased from Sierra Toyota. I keep going back there as it's a no pressure dealership. I highly recommend Mayra Lopez, my go to person, she has a warm and friendly personality an More

by juansuttie
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Recommend Dealer
Yes

Other Employees Tagged: Mayra Lopez

May 08, 2026

Sierra Toyota responded

Thank you so much for your continued trust and loyalty! We truly appreciate you choosing Sierra Toyota for your 3rd vehicle purchase. We’re so happy to hear Mayra Lopez continues to make your experience comfortable, welcoming, and pressure free. She takes great pride in helping our customers feel right at home. Enjoy your new vehicle, and thank you again for being part of the Sierra Toyota family!

April 16, 2026

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Excellent sales and service always! !!! I have purchased over 9 vehicles from Sierra Toyota since the 90's and you will not find anywhere better for sales and service. Mayra was awesome More

by Mackjr1
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Julie Ramirez, Lynn Burns, Mayra Lopez , Ashley (Service)

Apr 16, 2026

Sierra Toyota responded

Thank you so much for your continued loyalty and trust over the years it truly means the world to us. Purchasing 9 vehicles with us since the 90’s is an incredible milestone, and we’re honored to have been part of your journey all this time. We’re thrilled to hear that Mayra, Ashley, Ross, Lynn, and Julie all helped make your experience seamless from start to finish. We’ll be sure to share your kind words with the entire team. Thank you again for being part of our Sierra Toyota family we look forward to continuing to provide you with the same level of service for many years to come!

March 17, 2026

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My experience was beyond pleasant, I typically dread visiting dealerships with Sierra Toyota has excellent service all around. Mayra Lopez assisted me from the test drive, to applying/approval and finan More

by BrinaB
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mayra Lopez

Mar 17, 2026

Sierra Toyota responded

Thank you so much for sharing your experience! We’re thrilled to hear that Mayra made your visit such a positive and comfortable one from start to finish. It means a lot to us that you felt heard, supported, and never pressured throughout the process that’s exactly the experience we strive to provide. We truly appreciate your kind words about our team and are honored to have earned your trust. Congratulations on your purchase, and we look forward to assisting you again in the future!

March 02, 2026

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Very pleased with all aspects of Sierra Toyota. Sales, Finance, and Management They couldn’t have been more customer friendly and professional. They collectively are the reason we have traveled fro More

by johnsides50
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Recommend Dealer
Yes

Other Employees Tagged: Julie Ramirez, Jeff Bennett

Mar 05, 2026

Sierra Toyota responded

Thank you so much for your kind words! We truly appreciate you making the trip from Tucson to visit us here at Sierra Toyota. It means a lot to our entire team that you continue to trust us with your vehicle purchases. We’re glad to hear that your experience with our Sales, Finance, and Management teams was friendly and professional. Your recommendation to family and friends is the highest compliment we could receive. We look forward to continuing to serve you for many years to come. Thank you again for being part of the Sierra Toyota family!

March 01, 2026

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From sales to finance, every aspect of Sierra Toyota is “first.class!”! Jeff Bennett is an absolute pleasure to work with as are the management staff. We’ll be back when this lease expires. More

by johnsides50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Julie Ramirez, Jeff Bennett

Mar 02, 2026

Sierra Toyota responded

Thank you so much for the amazing feedback! We’re thrilled to hear that your experience with Sierra Toyota, from sales to finance, was “first-class.” Jeff Bennett and our entire management team truly appreciate your kind words. We can’t wait to welcome you back when your lease expires and we’ll be here to make your next experience just as exceptional!

February 14, 2026

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We hate paperwork, Caleb took in our 2022 rav4 and we got a 2022 ford escape with cash back and were able to go out while they did all the paperwork-I grew up with my parents buying cars here and will not go More

by sagesnooze
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Bennett, Caleb Macias

Feb 16, 2026

Sierra Toyota responded

Thank you so much for sharing this it truly means a lot to us! We’re so glad Caleb was able to make the process easy and convenient for you. Trading your 2022 RAV4 and getting into a 2022 Ford Escape with cash back while we handled the paperwork is exactly the kind of smooth experience we strive for. It’s especially meaningful to hear that your family has trusted us over the years and continues to come back. That kind of loyalty means everything to our team. Thank you for being part of the Sierra Toyota family we look forward to helping you for many more years to come!

February 06, 2026

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Everyone from Ross and Jeff to Julie in Finance were extremely helpful and forthright. I flew in from Arkansas to purchase the vehicle and will do it again. The price, process and people all exceeded More

by BWard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Julie Ramirez, Jeff Bennett

Feb 06, 2026

Sierra Toyota responded

Thank you so much for sharing your experience! We’re thrilled to hear that Ross, Jeff, and Julie in Finance were all extremely helpful and forthright. It truly means a lot to us that you flew in from Arkansas to purchase your vehicle, and we’re honored to know you’d do it again. We’re glad the price, process, and people exceeded your expectations and made this the easiest vehicle purchase you’ve ever had. Enjoy your new vehicle, and we look forward to helping you again in the future!

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