Sierra Toyota

NO pressure dealership. Very friendly and very knowledgeable people - everyone that passed by us made sure we were being taken care of and that we had refreshments, and that any questions that we knowledgeable people - everyone that passed by us made sure we were being taken care of and that we had refreshments, and that any questions that we might have were answered. Several apologized because Mark was busy with another customer. We said, no problem, because we were an hour early for our appointment. Even the owner (Elsie) came over to say hello and make sure we were being treated the way we thought we should (yes we were). Great prices, very good selection of vehicles. We had also dealt with Desert Toyota in Tucson - those extremely high-pressure folks. Even though I had bought my Tundra there in 2008, I would not go back there again. Our new Corolla is exactly what we were looking for and a bit more for the price we wanted (actually a bit less). Needless to say, Sierra Toyota will be my dealer of choice from this point forward. I would recommend Sierra Toyota to anyone desiring a new or used Toyota. They took the time to carefully explain everything and make sure we understood it all, and that we got the best deal possible (you can't get better than zero percent). Even though we had a pre-approved loan available, we ended up going to Toyota Financial, whom I have dealt with for years in a pleasurable relationship on my Tundra. That saved us over $4000 in interest charges for a small increase in monthly payments, plus the car will be paid off in 60 months instead of 72. When we were waiting on paperwork, Mark kept us entertained with stories and was just plain very friendly and personable. He was truly a joy to work with in our dealings. More

My wife came in for routine maintenance about three months ago on our 2002 Toyota Highlander. While our Highlander was being serviced she walked around to look at a future vehicle to purchase within th months ago on our 2002 Toyota Highlander. While our Highlander was being serviced she walked around to look at a future vehicle to purchase within the next 8 - 10 months. AJ introduced himself and answered all of her questions. My wife explained to AJ that we are not in the market at this time but would like his business card and would make sure we asked for him when we are ready to purchase. AJ was upmost professional and supplied his business card and a copy of his dealer ratings. We looked at the website and came in to look at vehicles as part of our research before we purchase any big ticket item. We made sure we asked for AJ because we hold our promise. My wife had a new 2012 Highlander in mind. AJ showed us this vehicle in detail and explained every function it had. We took the Highlander out for a test drive and fell in love with it. We went back to his office and came to an excellent agreement. AJ did not pressure us and was working for us. AJ gave us the best deal in town! We will be buying another vehicle in another two years from Toyota thanks to AJ. More

Stopped on a whim while in the area, and was really surprised at the cleanliness, helpfulness, low pressure for a car dealership. Well worth the travel from Green Valley. Absolute tops in our opinio surprised at the cleanliness, helpfulness, low pressure for a car dealership. Well worth the travel from Green Valley. Absolute tops in our opinion with friendliness, best price, trade in value, and the energy to get me exactly what I wanted. Definitely bought my vehicle there. Thanks - Sierra Toyota More

One thing my husband and I always appreciate is when a salesperson isn't hard selling us, and we never have any conjunction about walking out the door if someone tries a hard sell. Obviously when someone salesperson isn't hard selling us, and we never have any conjunction about walking out the door if someone tries a hard sell. Obviously when someone is selling a car we expect they'll be assertive about it, but Marvin was sincere and friendly rather than twisting our arm off. We very much appreciate that. Kudos to Marvin! More

When you get great service you tell everyone about it. When you get excellent service you SHOUT about it! CAN YOU HEAR ME NOW??? Travelled from Tucson to Sierra Vista for the best buy and it was worth th When you get excellent service you SHOUT about it! CAN YOU HEAR ME NOW??? Travelled from Tucson to Sierra Vista for the best buy and it was worth the drive. Hats off to Carlos for his professionalism. We bought a lot of cars in the past but have never been treated so well. A few things we especially enjoyed was 1)the stress free and comfortable environment; 2) the quick and trouble free transaction; 3) your helpfulness in explaining the car features without belaboring the points. We were also impressed when you introduced us to Elsie MacMillan, the owner. We absolutely enjoyed her testimony on how she openned the store. Thank you for this unique experience and for making us feel so special. More

We were very satisfied with the job that both Carlos and Ross did. Both were extremely professional and helpful. Carlos walked us through the buying process and answered all of our questions without hesit Ross did. Both were extremely professional and helpful. Carlos walked us through the buying process and answered all of our questions without hesitation. Ross knew that we had time constraints and made the paperwork as hassle free as he could for us. More

Why I gave the ratings? They are true. Marvin took his time with me. I never felt rushed or pressured. I drive more than one vehicle for comparison. I explored a wide range of options and styles. Marvi time with me. I never felt rushed or pressured. I drive more than one vehicle for comparison. I explored a wide range of options and styles. Marvin listened and shared with me what he thought I was searching for. More

We purchased a Sienna from Sierra Toyota and Marvin Morris was our salesman. He was excellent and made purchasing a new car enjoyable and as shocked as we were - fun! We would highly recommend Marvin t Morris was our salesman. He was excellent and made purchasing a new car enjoyable and as shocked as we were - fun! We would highly recommend Marvin to anyone seeking a stress free buying experience. We would also highly recommend Jay Leonard for any service needs. Jay is also excellent! More

MARVIN MORRIS WAS ABSOLUTELY WONDERFUL. HE IS FRIENDLY, KNOWLEDGEABLE, AND ACCOMMODATING.IT WAS A PLEASURE DEALING WITH HIM FROM THE FIRST EMAIL CONTACT TO DRIVING OUT WITH THE NEW CAR. KNOWLEDGEABLE, AND ACCOMMODATING.IT WAS A PLEASURE DEALING WITH HIM FROM THE FIRST EMAIL CONTACT TO DRIVING OUT WITH THE NEW CAR. More

We have always had good experiences with the purchase of our three vehicals at Sierra Toyota over the past 6 years. The big seller is the friendly and honest people we ceal with. Any sign of a dishonest or our three vehicals at Sierra Toyota over the past 6 years. The big seller is the friendly and honest people we ceal with. Any sign of a dishonest or ignorant attitude toward our dealings would be a major disapointment and no purchase as well as a negative coment to anyone that we would be talking to. Onb the other hand we are always able to give good comments to anyone and everyone who we talk to. This is a plus considering that we don't get that kind of positive feeling with any other Sierra Vista or Tucson dealership. Have a great year Elsie and crew. Carlos Flores was an exceptional person to deal with. He knew his subjec vehical information to a T and answered all questions asked and went beyond the vehical hand book informato to demonstrate a number of the unique RAV4 items. Mr Flores would be my choice of Employee Of The Month, Quarter, and Year. A Super Sales Person and Customer Friendly Individual. My father was a car sales person right after WWII and he had the same personality of honesty and customer care. My father would have been proud to have Mr Flores on his sales team. Don & Yoli Groner Benson, AZ More