Silko Honda

Mike and TJ were always available to answer any questions. Mike made us feel comfortable and was very informative! He new the inventory and explained everything completely. If there is ever a quest questions. Mike made us feel comfortable and was very informative! He new the inventory and explained everything completely. If there is ever a question we have, I know we can stop by, and get the answer. The whole process was great! More

We had a wonderful experience here from the moment we walked in the door. So glad we switched from Herb Cahmbers Seekonk! We found the service to be great at Silko and all of the people we dealt with o walked in the door. So glad we switched from Herb Cahmbers Seekonk! We found the service to be great at Silko and all of the people we dealt with on the telephone and in person to be great at Customer Service. The fould what we wanted at the right price! More

Overall the rating is good not great(5)because we were told the following: 1) Silko told us that they would handle returning the old plates from the trade in but they did not. The plates had to be tur told the following: 1) Silko told us that they would handle returning the old plates from the trade in but they did not. The plates had to be turned in because the new ownership was joint whereas the trade in vechicle's ownership was for just one of us 2) We were told, when considering purchasing the vehicle, that the loan rate would be 0.9%. But when we signed the contract, the rate jumped to 1.9%. We were not told why we could not get the lower rate. 3)The price of the car was OK but not great, according to the Consumer Report magazine's "new car report", which we purchased. Additionally, the trade in sale was below what we expected, according to Blue Book prices 4) We were told that Silko would get the state inspection sticker onto the vehicle for us. But then, when we took delivery of the vehicle, we learned that we had to do this ourselves. 5) The Nav system installed in the vehicle is not up to date. While it recognizes the street we live on, it can not navigate to it from the main road nearby. My other car has a Garmin GPS that we updated about 1/2 year ago, and its maps navigate to our home perfectly. 6) On a positive note, the salesman was very helpful. He even brought the same kind of car to our home so that we could be sure it would fit into our small garage. More

The feel of this dealership is very relaxed from the minute you walk in the door. The sales people want to work with you and do not pressure sell. I was treated with respect and professionally by the fr minute you walk in the door. The sales people want to work with you and do not pressure sell. I was treated with respect and professionally by the front desk, the sales Person(Michael) the finance staff and the management team. I would return do this dealership again in the future and will highly recommend them to my friends and family. A great car buying experience. More

I had a great experience at Silko Honda. Every aspect was enjoyable. Our salesman was Chris Casey, However; prior to our visit we had spoken on the phone with Rachel. She dealt with the internet aspect was enjoyable. Our salesman was Chris Casey, However; prior to our visit we had spoken on the phone with Rachel. She dealt with the internet aspect of Silko Honda, yet Chris felt she should stop by to say Hi. He was also very thorough about going through the car and all of its features. Lastly, in order to be able to get my car the next day, Chris came in on his day off to make sure I got my out of state plates. More

I took my 2006 Odyssey in for service but saw a 2010 Odyssey Touring model on the showroom floor and decided to tade mine in. This is the fifth vehicle I have purchased from Silko and I have always been Odyssey Touring model on the showroom floor and decided to tade mine in. This is the fifth vehicle I have purchased from Silko and I have always been very satisfied with the sales people and the service department, both are extremely friendly and courteous. No high pressure like many other dealerships I have been to. More

All good. This is the first time I have owned a Honda and only the second time I have purchased a new car in my 58 years and the experience at Silko Honda was excellent. The price was fair, every employe and only the second time I have purchased a new car in my 58 years and the experience at Silko Honda was excellent. The price was fair, every employee had a smile, my salesman was thorough, friendly and patient with my decision process.... and I can't wait to drive my new CRV! More

My husband and I went to Silko, after having visited other Honda dealers. The price was not the best at Silko, but we bought our new car here due to the knowledge, courteousness, friendliness and overal other Honda dealers. The price was not the best at Silko, but we bought our new car here due to the knowledge, courteousness, friendliness and overall attitude of Chris Casey. He was instrumental in getting us to purchase our car from Silko. More

Antone was outstanding. Very personable and knowledgeable. However, we spent over 2 hours waiting for the Business Manager. I still would recommend Silko Honda to anyone who wants to purchase knowledgeable. However, we spent over 2 hours waiting for the Business Manager. I still would recommend Silko Honda to anyone who wants to purchase a Honda. I've been doing business with them for 10 yrs. This is my third car with them. I come from a long distance to have my cars serviced there because of their great customer service. Antone deserves a raise. More

Steve was friendly and accommodating from the moment we walked in the showroom until days after. My husband and myself took my mother-in-law in to trade in her lease for a new lease. She was so pleased wi walked in the showroom until days after. My husband and myself took my mother-in-law in to trade in her lease for a new lease. She was so pleased with him and thought he was handsome (very important to her)he made follow-up calls that weren't necessary but he did so with much concern. That pleased her immensely. The last time she was at Silko she wasn't happy but then again she was alone. Steve by far was at his best for customer service and making the customer happy. I would also like to make a comment about how friendly Andrea was while doing all the paperwork, the whole time with a smile and she must have been busy as a bee. Although, she never showed it. She was very friendly, smiling, laughing with us yet very businesslike. Sincerely. Darleen Brown for Martha KLenk More