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Silko Volkswagen

Brockton, MA

Overview
Employees
Reviews
Vehicles
4.7
370 Reviews
Thank You for Choosing Silko Volkswagen The team at Silko Volkswagen would like to welcome you to our dealership in Brockton, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Volkswagen vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Brockton, you can always count on the professional technicians in our Volkswagen service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Brockton count on the high-quality vehicles and services found at Silko Volkswagen, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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122 Liberty St

Brockton, MA

02301

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Showing 370 reviews

April 13, 2024

Great service, friendly personnel, delivery on time, always checking and giving updates, quick reminders of appoinents More

by EGALVEZ11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2024 -

Silko Volkswagen responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joanne Moniz Director of Marketing Joanne.Moniz@Silkoautogroup.com

Helpful
April 10, 2024

It was a fast experience and I was informed from the begining what was covered and what not. So, no surprises. More

by virnacortez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

Silko Volkswagen responded

Virna, Thanks for sharing about your experience with Silko Volkswagen. Jeff and our team appreciate your business and hope to see you again soon! Joanne Moniz Director of Marketing Joanne.Moniz@Silkoautogroup.com

Helpful
April 09, 2024

Great place, very skilled technicians! Jeff is always accomodating(e.g. I roll in with a flat tire out of the blue!) Dealerships are so variable, and I feel lucky Silko VW is local to me More

by bbresop
Service Time
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2024 -

Silko Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jeff and our team, and we look forward to working with you again. Joanne Moniz Director of Marketing Joanne.Moniz@Silkoautogroup.com

Helpful
April 06, 2024

It was great. The dealership was clean and the workers were nice. Oil change went by fast More

by bgervasio1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2024 -

Silko Volkswagen responded

Thanks for sharing about your experience with Silko Volkswagen. We appreciate your business and hope to see you again soon! Joanne Moniz Director of Marketing Joanne.Moniz@Silkoautogroup.com

Helpful
April 05, 2024

I appreciated your listening to my needs and working with me to get to the price I wanted More

by Robnunnery
Recommend Dealer
Yes
Employees Worked With
Rob Clegg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javani Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Lucier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nuno Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Jecrois
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2024 -

Silko Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Rob, and it's great to hear about your excellent experience here at Silko Volkswagen. Joanne Moniz Director of Marketing Joanne.Moniz@Silkoautogroup.com

Helpful
April 04, 2024

Went above and beyond. Very happy with the service and friendly staff. Highly recommend Silko VW. Thank you. More

by amadams1225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Medeiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2024 -

Silko Volkswagen responded

Hi Angela and John, We are truly appreciative of you providing positive feedback of your experience with Jeff and John in the Service Dept here at Silko VW. Happy they were a positive part of your experience. Thank you! Look forward to seeing you in the future. Be well.

Helpful
April 01, 2024

My service was performed in a timely manner as I waited for m car to be repaired. Getting n apointment was easy. More

by olmogm59
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 02, 2024 -

Silko Volkswagen responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Silko Volkswagen to be a positive one. Please don't hesitate to reach out if you need anything else. Joanne Moniz Director of Marketing Joanne.Moniz@Silkoautogroup.com

Helpful
April 01, 2024

Service was efficient, the staff were friendly, kind and courteous. Waiting area was clean and comfortable. I will be sure to return again in the future. More

by LBRIGGI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Medeiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 02, 2024 -

Silko Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Joanne Moniz Director of Marketing Joanne.Moniz@Silkoautogroup.com

Helpful
March 29, 2024

Professional, polite, clean waiting area. That is all I am going to write for now. More

by janbeon66
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 30, 2024 -

Silko Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Silko Volkswagen. Joanne Moniz Director of Marketing Joanne.Moniz@Silkoautogroup.com

Helpful
March 28, 2024

Both abby and nuno were wonderful friendly helpful and answered all my questions all w a smile on their face More

by lg20garner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abby Silverleib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nuno Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 29, 2024 -

Silko Volkswagen responded

Thank you for choosing Silko Volkswagen. Your feedback and rating mean a lot to us. We're glad Abby and Nuno were able to help, and we hope to see you again! Joanne Moniz Director of Marketing Joanne.Moniz@Silkoautogroup.com

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