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Silsbee Toyota - Service Center

Silsbee, TX

4.7
463 Reviews

463 Reviews of Silsbee Toyota - Service Center

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February 04, 2023

All people at this dealership, in each department, provide excellent service, with a good attitude !! More

by JMLBPC0707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin Bourgeois in Parts = knows his stuff, excellent service and attitude, Mason Garsee
January 21, 2023

Fast service, friendly staff, always happy each time I come in for service. Bobby and Malcolm are great More

by HINSONFAMILY2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Hinson
January 20, 2023

They go out of their way to please their customers. After my level 1 detail my car looked new again. More

by JANIEJOLLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2023

Thank you for the quick fast good service on my 2021 Toyota Tacoma I will be coming back soon More

by TROYCOLEMANSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Hinson
January 18, 2023

The service department at Silsbee Toyota is the best, most experienced consultants ever. I have always been treated like I am their only customer (and I know I am not). I drove in on a Thursday with th More

by Dana 2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
January 17, 2023

Promo service , on time , communication great , not to long of a wait until complete , staff great , helpful More

by JANDJHUGHES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Hinson, Mason Garsee
January 10, 2023

They were able to repair the car quickly but it took several days to drive the car to ensure repair was successful. Everyone was professional and kind. Some improvement in communicating status would hav More

by lyndireed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason Garsee
January 10, 2023

Excellent customer service and a great dealership! ! Highly recommend for sales and service! Even got a detail with the last couple of oil changes, truck looks brand new!! More

by elissa_lenox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Poland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason Garsee
January 10, 2023

I take my truck in for oil changes and tire rotations every 5,000 miles. Silsbee Toyota is usually thorough and quick. They also respond well to reviews and requests. More

by EBFEBAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
January 10, 2023

Very professional and prompt service for my first maintenance on my Tundra! Great place to do business More

by andrea_jordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Redd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason Garsee
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