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Silsbee Toyota - Service Center

Silsbee, TX

4.8
388 Reviews

388 Reviews of Silsbee Toyota - Service Center

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March 05, 2024

Silsbee Toyotas experience great! The scheduling process was a quick phone call, vehicle service was completed in a timely manner. Mr Garsee kept me updated with the progress along More

by lkcurtis5523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Garsee
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2024

Service Dept. Is always fast and friendly. Clean environment and courteous staff. Keeps me updated on work being done. More

by Stephtress1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Garsee
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2024

Was able to get in and out in no time at all, always feel taken care of when I’m here! More

by CLARK6006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2024

Excellent customer service. Let's you know what is going on every step of the way on your vehicle. More

by breaux1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2024

Mason is the greatest. He is very professional and takes care of getting my care serviced and keeps me informed. More

by MRMCOBB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2024

The only problem was grease on driver armrest and fuse cover was in the floor More

by 30JHARRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2024

Amazing details and service! ! It is quick accurate service and update inspection videos are great! More

by gingermoore30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2024

All people dealt with were friendly, professional, got the job done on time. All information given before and after service was accurate and timely. Excellent dealership and staff. More

by JMLBPC0707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Garsee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin Bourgeois, Walter Stephens
February 12, 2024

Great customer service as always! I'd definitely refer anyone to Silsbee Toyota! You guys are awesome! More

by kanikotyann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Garsee
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2024

Nice, clean and friendly service center along with treats, water, and a restroom. Folks that wait on me are always helpful and courteous. More

by SALES@KJAS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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