Silsbee Toyota - Service Center

The service department at Silsbee Toyota is the best, most experienced consultants ever. I have always been treated like I am their only customer (and I know I am not). I drove in on a Thursday with th most experienced consultants ever. I have always been treated like I am their only customer (and I know I am not). I drove in on a Thursday with the rear window busted out of car(SUV). I ask them to please get me an estimated of damage I had done to my car. They call that same afternoon with the cost. The car was repaired and back in my hands by 3:30 of Friday. You cannot ask for better service from a dealership. Mason is the Best!! More

Promo service , on time , communication great , not to long of a wait until complete , staff great , helpful long of a wait until complete , staff great , helpful More

Very professional and prompt service for my first maintenance on my Tundra! Great place to do business maintenance on my Tundra! Great place to do business More

They were able to repair the car quickly but it took several days to drive the car to ensure repair was successful. Everyone was professional and kind. Some improvement in communicating status would hav several days to drive the car to ensure repair was successful. Everyone was professional and kind. Some improvement in communicating status would have been appreciated. Mason had all of the paperwork needed to help with the claim ready and waiting when we picked it up. More

Excellent customer service and a great dealership! ! Highly recommend for sales and service! Even got a detail with the last couple of oil changes, truck looks brand new!! ! Highly recommend for sales and service! Even got a detail with the last couple of oil changes, truck looks brand new!! More

I take my truck in for oil changes and tire rotations every 5,000 miles. Silsbee Toyota is usually thorough and quick. They also respond well to reviews and requests. every 5,000 miles. Silsbee Toyota is usually thorough and quick. They also respond well to reviews and requests. More

Maintenance work was completed as described and done in a timely manner. Verbal explanation was given explaining what was done. timely manner. Verbal explanation was given explaining what was done. More

Great group of folks. Very knowledgeable and helpful with any sudden service issues. Will continue to have vehicle(s) serviced. Very knowledgeable and helpful with any sudden service issues. Will continue to have vehicle(s) serviced. More

I've been using Silsbee Toyota to maintain my truck for the last 2 years. hey have done a great job in the work. They use the latest tools to keep me informed on the progress of the maintenance. Living the last 2 years. hey have done a great job in the work. They use the latest tools to keep me informed on the progress of the maintenance. Living in Deep East Texas, I drive a lot; it is critical to me that the truck is reliable. I deeply appreciate Silsbee Toyota's high standards. I've been working with Mason in Service Dept., who has been wonderful to work with! More

Silsbee Toyota is a great dealership and very nice and personable service personnel. My visit was very pleasant and my service needs were thoroughly explained. personable service personnel. My visit was very pleasant and my service needs were thoroughly explained. More