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Silsbee Toyota - Service Center

Silsbee, TX

4.7
463 Reviews

463 Reviews of Silsbee Toyota - Service Center

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October 06, 2022

Mason has always been easy to deal with and work with our vehicle. Our vehicle has been there several times for maintenance and is an older Toyota but always helpful to work on it. More

by jmdickerson1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
Oct 07, 2022 -

Silsbee Toyota responded

Jim, thank you for your repeat business and your feedback! We are very pleased to hear Mason takes great care of you. Thanks again, and we'll see you next time! -the Silsbee Toyota team

October 02, 2022

Mason is the best love him Love SILSBEE Toyota Always will get my business. For sure More

by trishann925
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mason Garsee, Tonja Zeno
Oct 07, 2022 -

Silsbee Toyota responded

This is SUCH high praise, and we appreciate it and you! We'll tell Mason you said hello as well. Thank you for your loyalty! -the Silsbee Toyota team

September 29, 2022

The service was friendly, the dealership was clean and comfortable during my wait, and I'm happy with the service that was done on my car in a timely manner. Thank you so much for a good experience! More

by BRANDIKINDRED80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason Garsee
Oct 10, 2022 -

Silsbee Toyota responded

Thank you for sharing your experience and giving such detailed feedback! We appreciate your business and we look forward to working with you in the future. -the Silsbee Toyota team

September 29, 2022

I needed a ride home while getting my Tundra worked on and they had a porter take me home!! Top notch service! More

by TRIOBO11@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Hinson, Mason Garsee
Oct 07, 2022 -

Silsbee Toyota responded

We're so happy to hear that you had a great experience and were well taken care of. Thanks for both your business and your feedback! -the Silsbee Toyota family

September 28, 2022

Always did good job but in the past tried to over sell but after that, been fine. I don’t own the vehicle anymore so future contacts aren’t necessary More

by rebarrett1944
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
September 20, 2022

Nice friendly people good customer service and a decent price I will be using this service department In the future More

by DanSharp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Silsbee Toyota responded

Dan, thanks for sharing your feedback! We appreciate your business and we look forward to working with you again in the future. -the Silsbee Toyota team

September 14, 2022

Very professional. Didn’t try to sell me anything I did not need. In and out at a decent time. More

by williamsd842
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason Garsee
Sep 14, 2022 -

Silsbee Toyota responded

Thank you for your business and your kind words! We look forward to seeing you next time! -the Silsbee Toyota/Donalson team

September 11, 2022

The service team is always great, Amanda really took care of all my needs today as well as the techs in the back. More

by CLARK6006
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Vega, Heath Mitchell, Sarah Hinson, Mason Garsee
Sep 14, 2022 -

Silsbee Toyota responded

Thanks for sharing your experience! Always happy to hear that the techs are taking great care of people, and Amanda too! See you next time! -the Silsbee Toyota team

September 08, 2022

every one is professional, courteous, gets the job done right; explaining in detail what needs to be done ! More

by JMLBPC0707
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin Bourgeois in Parts = knows his stuff - excellent service and attitude, Walter Stephens in Sales = Truly honest, helpful "car salesman" = Good Man !, Jim Shirey, Mason Garsee
Sep 14, 2022 -

Silsbee Toyota responded

Thank you for the high praise! We'll definitely be passing along to Martin and Walter your kind sentiments. We appreciate your business, and we look forward to working with you in the future. -the Silsbee Toyota/Donalson family

September 06, 2022

What brings me back is the friendly courteous customer service. Very accommodating when scheduling my service appointments. More

by MTHEOBALD09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Silsbee Toyota responded

Thank you for sharing your experience, and for your repeat business! It's always great to hear that our people are taking such great care of you. Thanks again, -the Silsbee Toyota family

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