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Silsbee Toyota - Service Center

Silsbee, TX

4.7
463 Reviews

463 Reviews of Silsbee Toyota - Service Center

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August 17, 2024

When asked for veteran discount, she said they don't have it. I showed her the advertisement and then she took 15.00 dollars off of oil change. I didn't like the dishonest shown and don't want to deal with More

by theresa.williams77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lisa Butler
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2024

Good place to go for service,cost,friendly service,fast will be back fir service More

by RENEEJAGNEAUX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
3.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Jordan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Dronet
3.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Bumsted
3.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Butler
3.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Wilson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liz Harrison
June 26, 2024

Very nice, courteous, efficient. Did a thoroughly good job in a short time. Completely pleased with the job. More

by MPHICK72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Dronet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Bumsted
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liz Harrison, Mason Garsee
June 21, 2024

The problem is that they was not so friendly and the way they do things cost More

by TJHUGHES_62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lisa Butler
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2024

Long wait, just and oil change and rotation two hour wait and I had and appointment. I did ask them to check More

by MRMCOBB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda
June 15, 2024

Usually very good service. The wait time was very long today 2 plus hours for an oil change . More

by 4097862018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know name
June 14, 2024

Very satisfied with Silsbee Toyota and would definitely recommend,:good service and love my car More

by amorga50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liz Harrison, Mason Garsee
June 07, 2024

They are friendly helpful and fair I would recommend them to anyone looking for a car More

by RICHARD_TOM_HAYNES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Dronet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Bumsted
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liz Harrison, Mason Garsee
June 06, 2024

Service work was made available and they completed the work that was was required in less time than they promised. More

by DSHAVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Bumsted
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liz Harrison, Mason Garsee
June 06, 2024

Best customer service by Lisa. She helped me with AC problem and the service department was quick and knowedgeable. More

by sgarrett3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason Garsee
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