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Silsbee Toyota - Service Center

Silsbee, TX

4.7
463 Reviews

463 Reviews of Silsbee Toyota - Service Center

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May 31, 2024

Consistent high quality customer care regardless of the time of day or who’s on duty; effective, straightforward communication. More

by JAMMIEPB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024

Every visit see friendly, professional people who treat you as if are "there" and important. Excellent work provided, get the job done. More

by JMLBPC0707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin Bourgeois in Parts = knows his stuff, excellent service and attitude, Mason Garsee
May 17, 2024

We were Happy with the service we received. Quick and efficient. Staff were Friendly and dependable. More

by LORICHARVEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason Garsee
May 16, 2024

GOOD SERVICE, FRIENDLY STAFF, KNOWLEDGEABLE MECHANICS, CLEAN FACILITIES. INFORMATION ABOUT THE REPAIRS WAS UPDATED FREQUENTLY. More

by SETX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Burla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Poland
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024

Amanda was awesome and as always Silsbee Toyota technicians were prompt in completing the job. More

by AALAWLESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason Garsee
May 01, 2024

Great service department. Mason and everyone at Silsbee Toyota are super friendly. Enjoy going there!!! More

by jamie.frederick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
April 23, 2024

Been with this dealership since 2005 and have always been pleased with service and employees. More

by LYDEDOUG52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Butler
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2024

Great dealer to work with! I would highly recommend them to any Toyota a owner. More

by matthew.miller82
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2024

I am a new customer to your dealership but am familiar with your store . I enjoyed the friendly atmosphere that I received from Miss Butler and the rest of the staff. Thank You for Your Services More

by JEFFBUTLER1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2024

great service, the wait time is long but it was worth the wait. mason had great customer service. the othner lady who was at the desk wasnt very sweet but its ok you cant expect that from every one. More

by ty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
james, Mason Garsee
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