
Silver Star Motors
Long Island City, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 PM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 803 reviews
Stay away from this dealership I am very disappointed with the my pre-owned S550 purchase and the service that I received afterwards. I purchased the vehicle with CPO warranty and I am very disappointed with the my pre-owned S550 purchase and the service that I received afterwards. I purchased the vehicle with CPO warranty and the prepaid service. The car showed some messages at the time of purchase and I was told to ignore it as it is normal. After driving this for a little over 1000 miles, it was detected that car had defective air bags, brakes, battery failure, tires issues plus others issues when I checked the vehicle out a dealership near to my house. I was advised that car was unsafe to drive. The total cost of the repairs was 3500 and CPO did not cover any of the costs. I contacted Silver Star all the way to the top management and they were not responsive and did not help address the issues. I tried for about 3 weeks for a fair resolution and did not get much of a response at all. I believe I was sold a defective product and then poor customer service from the management afterwards. Do not buy CPO vehicles from this place. More
Courtesy Car Wash Many Mercedes owners are aware of the courtesy car wash which is done @ any dealership regardless of if you are doing a service that day or not, howev Many Mercedes owners are aware of the courtesy car wash which is done @ any dealership regardless of if you are doing a service that day or not, however this morning I decided to go over to Silver Star Motors to get my car washed, I was told by the employee that approached me that I can ONLY receive a car wash if I was getting my car serviced.. but I have been to many other dealerships and I was never once turned away because it’s a courtesy wash that owners can receive regardless.. now with that being said my lease is almost and I would have considered purchasing a car from this dealership but NO thank you.. I will take my business elsewhere where they don’t have these ridiculous rules..!! I am not blaming the employees of this dealership they are doing a job as they are following rules made by management. The point of this post is that I will take my business elsewhere and buy my G wagon and my friends will also not patronize this dealership! More
See Christopher at Silver Star Christopher is a very efficient person. We communicated over phone and emails and he got all the paper work ready when I come in to sign the contract. Christopher is a very efficient person. We communicated over phone and emails and he got all the paper work ready when I come in to sign the contract. Thank you Christopher! More
Excellent experience in acquiring my 1st MB! My wife and I had a pleasurable car buying experience at Silver Star with the help of Christopher Lopez. Christopher is polite and very pleasant to t My wife and I had a pleasurable car buying experience at Silver Star with the help of Christopher Lopez. Christopher is polite and very pleasant to talk to. He answered all the question we had in mind that made us feel at ease and confident in buying our first Mercedes Benz. More
beyond pleasant I have never had such a pleasant experience buying or leasing a car. The staff was so friendly, knowledable, and met all of my needs and expectations. I have never had such a pleasant experience buying or leasing a car. The staff was so friendly, knowledable, and met all of my needs and expectations. I was so comforttable from the moment I was greeted, to the test drive, to the signing of the agreement. . I was also impressed that I had a choice of cars to choose from that were in stock meeting my criteria, therefore I was able to get exactly what I wanted and did not have to settle. I highly recomend Silver Star mercedes, they are also willing to work within your budget, with no hidden suprises. More
Christian and Gary are amazing and I look forward to my next car in 4 years. Thank you for the service and follow up especially under the circumstances. Christian your responsivene and I look forward to my next car in 4 years. Thank you for the service and follow up especially under the circumstances. Christian your responsiveness and professionalism are second to none. Gary you are a wonderful young man and this is the second that you have handed over to me and Mercedes Benz should promote you as soon as possible because you are a rising Star. More
I found the prefect car Sliver made owning a Mercedes Benz easy, they work hard with my credit of 684 and was able to get me a low interest rate Sliver made owning a Mercedes Benz easy, they work hard with my credit of 684 and was able to get me a low interest rate More
Best car and service I received a excellent service. The people from the store are very nice and knowledgeable. I love the store. Thank you for the great service. I received a excellent service. The people from the store are very nice and knowledgeable. I love the store. Thank you for the great service. More
Great Experience I had a fantastic experience with this dealer. I dealt mostly with Jonathan and Herman, but their financial manger was great as well. I was in a rush I had a fantastic experience with this dealer. I dealt mostly with Jonathan and Herman, but their financial manger was great as well. I was in a rush and I needed a car on a very short notice, they went above and beyond to find one for me and to get it in time. I would definitely recommend them and would use them again in the future. More
The best experience start too finish From contacting the dealership through car guru, to speaking and communicating with staff, to up front pricing and financing, 5his has been nothing bu From contacting the dealership through car guru, to speaking and communicating with staff, to up front pricing and financing, 5his has been nothing but an amazing experience. g. Diebolt, and Christopher Lopez are exemplary emoloyees and too stars in their industry. They are fair, honest, up front and thorough. More