
Silver Star Motors
Long Island City, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 PM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 812 reviews
Antony Won Me Over!!! I was on my way to lease a Honda Pilot but I saw the commercial for the Mercedes Summer Event sale and decided to stop by Silver Star before heading t I was on my way to lease a Honda Pilot but I saw the commercial for the Mercedes Summer Event sale and decided to stop by Silver Star before heading to Honda. I didn’t think a Mercedes Benz was within my budget, but it didn’t hurt to look. Antony’s very friendly face and demeanor was at the front door to greet us. He showed us the cars and let us take a test drive. The car won me over and when Antony showed me how much the car was within my budget, he and the car won me over. I was ready to lease a 2019 Honda Pilot but left Silver Star with a 2020 Mercedes Benz GLE 350 for a little more than what I would’ve paid for the Pilot. Thank you Silver Star and thank you Antony Toro. You made my birthday very special. The balloon and ribbon was a nice personal touch. I appreciate it!! Joyce Shine More

Great experience At first i was just want to look and check out on the car that i want to see what it look like. I was helped by one of the sales representative with At first i was just want to look and check out on the car that i want to see what it look like. I was helped by one of the sales representative with all the details of the car..he try to find the specific car that i wanted with all the package that i wanted but the most important thing was he is willing to get it base on my budget. He is really helpful and friendly. You guys should go and find him if you wanted to purchase cars, his name is anthony toro More
Great place ,great people ,great deals .. Jacqueline is very professional ,knowledgeable and friendly . She make it so easy and tress free purchasing my car.. I have amazing experience . HIG Jacqueline is very professional ,knowledgeable and friendly . She make it so easy and tress free purchasing my car.. I have amazing experience . HIGHLY RECOMMENDED ... EXCELLENT JOB🙂 More
Best manager ever Great person, hard worker and he does everything to satisfy the customer! Jackie she is awesome she makes you feel you are at home she worries about Great person, hard worker and he does everything to satisfy the customer! Jackie she is awesome she makes you feel you are at home she worries about the customer and also she is hard work and does everything to make the customer happy! More
Best experience I’ve ever had I just wanna start by saying Jaquline was the best so helpful so honest and helps me with all my needs even after the sale she’s still as attentive. I just wanna start by saying Jaquline was the best so helpful so honest and helps me with all my needs even after the sale she’s still as attentive. I can call her personally and she helps me with all my need she the best if your looking for some one I definitely recommend her More
Unhelpful This dealer is not an upstanding facility.i took my car there for a recall and I also did my service there.i received my car back with an oil leak and This dealer is not an upstanding facility.i took my car there for a recall and I also did my service there.i received my car back with an oil leak and now the blower motor is not working where they perform the recall.i called the service manager James and no help there.i wish I didn’t take my car here.now I may have to pay to fix my car and I have warranty.i will be written a review everyday from now on More
Supreme Service Working with Jacqueline has truly been a pleasure. Her interaction, awareness, advocacy and service has been top notch. She has made this sales proces Working with Jacqueline has truly been a pleasure. Her interaction, awareness, advocacy and service has been top notch. She has made this sales process for me nice and smooth. She has also a very happy, positive energy and willing to get done whatever it is that you need to get done. She will try her hardest to accommodate you and make sure you leave a satisfied customer. I am 100% satisfied and so happy with my new car. She over exceeded my expectations without a doubt. I highly recommend Jacqueline Chait. THE BEST !! More
Jacqueline made the car buying experience easy & stressfree. I truly enjoyed working with Jacqueline. Her calm and helpful demeanor really made it an easy experience and I would highly recommend her. She follo I truly enjoyed working with Jacqueline. Her calm and helpful demeanor really made it an easy experience and I would highly recommend her. She followed up on any questions I had and worked hard to find a car that met my specifications. From thereon in, the process was seamless. More
A delightful experience. We enjoyed working with Jacqueline. She was very knowledgeable and helpful. She stayed late with us and made certain that all or questions were answer We enjoyed working with Jacqueline. She was very knowledgeable and helpful. She stayed late with us and made certain that all or questions were answered. More
Stay away from this dealership I am very disappointed with the my pre-owned S550 purchase and the service that I received afterwards. I purchased the vehicle with CPO warranty and I am very disappointed with the my pre-owned S550 purchase and the service that I received afterwards. I purchased the vehicle with CPO warranty and the prepaid service. The car showed some messages at the time of purchase and I was told to ignore it as it is normal. After driving this for a little over 1000 miles, it was detected that car had defective air bags, brakes, battery failure, tires issues plus others issues when I checked the vehicle out a dealership near to my house. I was advised that car was unsafe to drive. The total cost of the repairs was 3500 and CPO did not cover any of the costs. I contacted Silver Star all the way to the top management and they were not responsive and did not help address the issues. I tried for about 3 weeks for a fair resolution and did not get much of a response at all. I believe I was sold a defective product and then poor customer service from the management afterwards. Do not buy CPO vehicles from this place. More