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Silver Star Motors - Service Center

Long Island City, NY

4.5
254 Reviews

254 Reviews of Silver Star Motors - Service Center

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April 14, 2024

My service advisor Beatrice was Excellent and was very informative. This is my first time at this location and will definitely be coming back. Thank you. More

by barnettvision
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beatriz
Apr 15, 2024 -

Silver Star Motors responded

We're glad to know that Beatrice provided excellent service during your visit at Silver Star Motors. We appreciate the positive feedback and look forward to seeing you again, Barnett!

March 30, 2024

Very professional and the advisor is well knowledgeable and very helpful . I strongly recommend this dealer More

by Mowafak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Apostol
Apr 01, 2024 -

Silver Star Motors responded

We're glad to know you found our team at Silver Star Motors professional and knowledgeable. Your recommendation means a lot to us, thank you!

March 28, 2024

I was working with service associate by the name of Apostle. He was very professional and knowledgeable. very much appreciated his professionalism More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Casas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faith Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

Silver Star Motors responded

Michael, we're glad to know Apostle provided you with such professional and knowledgeable service at Silver Star Motors. Thanks for sharing your experience!

March 28, 2024

The service advisor was very courteous knowledgeable and helpful. She promptly resolved a potential problem. More

by etan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beatrice Rodriguez—5 stars
Mar 28, 2024 -

Silver Star Motors responded

Etan, it's great to know our service advisor at Silver Star Motors was able to help resolve your issue promptly. Thanks for the positive feedback!

March 26, 2024

Great experience. Timely and professional. They made the whole process a breeze and kept me updated along the way More

by Spahiuv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Apostol kolezi
Mar 26, 2024 -

Silver Star Motors responded

We're glad to know you had a great experience with us at Silver Star Motors! Our team always aims for timely and professional service. Thanks for the review—we appreciate it!

March 25, 2024

Faith did a great job managing a difficult situation between myself, the dealership, and MB USA! More

by bill.nelson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faith Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Silver Star Motors responded

Thank you for this high-star rating of Silver Star Motors! We will pass along your appreciation to Faith. Have a lovely day!

March 23, 2024

Fast wonderful service and very professional and reliable people.took care of mar car on a timely manner More

by bryantkenneth00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Babb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Firsy molina
Mar 25, 2024 -

Silver Star Motors responded

Bryant, we're glad to know you found our service at Silver Star Motors fast and professional. We always aim for efficiency! Thanks for the positive feedback.

March 05, 2024

Every visit to this dealership has been exceptional. Carlos Mejia is the consummate professional as he makes you feel comfortable and confident that your car is in good hands. More

by gstrong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

Silver Star Motors responded

We're so glad to know that you've had consistently exceptional experiences with us at Silver Star Motors. Carlos and our team strive to provide top-notch service, making sure your car is well taken care of. Thanks for the review!

March 02, 2024

The services are excellent, very courteous and efficient, I will recommend someone who interests buying or leasing the Mercedes Benz. More

by Ruth Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Florence CAI
Mar 04, 2024 -

Silver Star Motors responded

Ruth, we're delighted to know you had an excellent experience at Silver Star Motors. Thanks for recommending us to others interested in Mercedes Benz!

February 19, 2024

Very professional good experience cindy she is very professional service is the best all the staff is very professional More

by frankguercio16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Casas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

frankguercio16 responded

Right

Feb 19, 2024 -

Silver Star Motors responded

Frank, your review is music to our ears! We're thrilled Cindy and the team could welcome you to Silver Star Motors with fantastic service. Thanks for the kind words!

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