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Silver Star Motors
Long Island City, NY
812 Reviews
Silver Star Motors is an Authorized Mercedes-Benz Passenger Vehicle and Sprinter Commercial Van Dealer conveniently located just over the 59th Street Bridge from Manhattan on Northern Boulevard in Long Island City, Queens, NYC. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a Mercedes-Benz dealer we enjoy the challenge of meeting and exceeding those standards each and every time you visit. Allow us to demonstrate our commitment to excellence! Great People And Great Cars, That's the Silver Star Way!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 PM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 812 reviews
March 27, 2019
Courtesy Car Wash Many Mercedes owners are aware of the courtesy car wash which is done @ any dealership regardless of if you are doing a service that day or not, howev Many Mercedes owners are aware of the courtesy car wash which is done @ any dealership regardless of if you are doing a service that day or not, however this morning I decided to go over to Silver Star Motors to get my car washed, I was told by the employee that approached me that I can ONLY receive a car wash if I was getting my car serviced.. but I have been to many other dealerships and I was never once turned away because it’s a courtesy wash that owners can receive regardless.. now with that being said my lease is almost and I would have considered purchasing a car from this dealership but NO thank you.. I will take my business elsewhere where they don’t have these ridiculous rules..!! I am not blaming the employees of this dealership they are doing a job as they are following rules made by management. The point of this post is that I will take my business elsewhere and buy my G wagon and my friends will also not patronize this dealership! More
by Kimmy1
Employees Worked With
Not sure who to tag!
March 26, 2019
See Christopher at Silver Star Christopher is a very efficient person. We communicated over phone and emails and he got all the paper work ready when I come in to sign the contract. Christopher is a very efficient person. We communicated over phone and emails and he got all the paper work ready when I come in to sign the contract. Thank you Christopher! More
by Authorofthereview
Employees Worked With
Christopher Lopez
March 26, 2019
Excellent experience in acquiring my 1st MB! My wife and I had a pleasurable car buying experience at Silver Star with the help of Christopher Lopez. Christopher is polite and very pleasant to t My wife and I had a pleasurable car buying experience at Silver Star with the help of Christopher Lopez. Christopher is polite and very pleasant to talk to. He answered all the question we had in mind that made us feel at ease and confident in buying our first Mercedes Benz. More
by smoogmb
Employees Worked With
Christopher Lopez
March 06, 2019
beyond pleasant I have never had such a pleasant experience buying or leasing a car. The staff was so friendly, knowledable, and met all of my needs and expectations. I have never had such a pleasant experience buying or leasing a car. The staff was so friendly, knowledable, and met all of my needs and expectations. I was so comforttable from the moment I was greeted, to the test drive, to the signing of the agreement. . I was also impressed that I had a choice of cars to choose from that were in stock meeting my criteria, therefore I was able to get exactly what I wanted and did not have to settle. I highly recomend Silver Star mercedes, they are also willing to work within your budget, with no hidden suprises. More
by Dana
Employees Worked With
Christian Charvet, Christopher Lopez
February 26, 2019
Christian and Gary are amazing and I look forward to my next car in 4 years. Thank you for the service and follow up especially under the circumstances. Christian your responsivene and I look forward to my next car in 4 years. Thank you for the service and follow up especially under the circumstances. Christian your responsiveness and professionalism are second to none. Gary you are a wonderful young man and this is the second that you have handed over to me and Mercedes Benz should promote you as soon as possible because you are a rising Star. More
by Ehtaino
Employees Worked With
Christian Charvet, Jim McGrory, Gary Marajh, Adriana Litardo
February 26, 2019
I found the prefect car Sliver made owning a Mercedes Benz easy, they work hard with my credit of 684 and was able to get me a low interest rate Sliver made owning a Mercedes Benz easy, they work hard with my credit of 684 and was able to get me a low interest rate More
by Drbombay
Employees Worked With
Bob DiMaio, Ravi Mallela
February 20, 2019
Best car and service I received a excellent service. The people from the store are very nice and knowledgeable. I love the store. Thank you for the great service. I received a excellent service. The people from the store are very nice and knowledgeable. I love the store. Thank you for the great service. More
by Best
Employees Worked With
Juan Hernandez, Damir Viso, Christopher Lopez
February 13, 2019
Great Experience I had a fantastic experience with this dealer. I dealt mostly with Jonathan and Herman, but their financial manger was great as well. I was in a rush I had a fantastic experience with this dealer. I dealt mostly with Jonathan and Herman, but their financial manger was great as well. I was in a rush and I needed a car on a very short notice, they went above and beyond to find one for me and to get it in time. I would definitely recommend them and would use them again in the future. More
by nickygencs17
Employees Worked With
Herman Anyangwe, Jonathan Lopez
February 06, 2019
The best experience start too finish From contacting the dealership through car guru, to speaking and communicating with staff, to up front pricing and financing, 5his has been nothing bu From contacting the dealership through car guru, to speaking and communicating with staff, to up front pricing and financing, 5his has been nothing but an amazing experience. g. Diebolt, and Christopher Lopez are exemplary emoloyees and too stars in their industry. They are fair, honest, up front and thorough. More
by seankellydo
Employees Worked With
Damir Viso, Christopher Lopez, Gregory Diebold
February 05, 2019
Very comfortable personality I made my choice of my first new car with Mercedes because of him. Unlike other sales person, Ravi care about my preference and my need first instead I made my choice of my first new car with Mercedes because of him. Unlike other sales person, Ravi care about my preference and my need first instead of pushing me to buy the car. I felt very comfortable to talk with him and mostly the information I got about the car is accurate. More
by Jin
Employees Worked With
Ravi Mallela
