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Silver Star Motors
Long Island City, NY
800 Reviews
Silver Star Motors is an Authorized Mercedes-Benz Passenger Vehicle and Sprinter Commercial Van Dealer conveniently located just over the 59th Street Bridge from Manhattan on Northern Boulevard in Long Island City, Queens, NYC. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a Mercedes-Benz dealer we enjoy the challenge of meeting and exceeding those standards each and every time you visit. Allow us to demonstrate our commitment to excellence! Great People And Great Cars, That's the Silver Star Way!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 PM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 800 reviews
July 15, 2016
The Silver Star Experience My car buying experience was great at Silver Star, My Sales Representative Beatriz Rodriquez paid very close to the littlest details that I requested My car buying experience was great at Silver Star, My Sales Representative Beatriz Rodriquez paid very close to the littlest details that I requested and made sure I was completely happy during my delivery of my GL 63 AMG. I received the Red Carpet Treatment... Literary!!! I picked up my truck and it was right next to the red carpet run way just for me with a welcome to the Silver Star Family sign. The finance team was great and made sure I received the best rate possible, even when i didn't want to explore no more banks. Thank you! Francesco Labbate. When you purchase a Mercedes at Silver Star you will be completely satisfied and their Service Department is wonderful and reasonable. I'm very please with the all of services I received at Silver Star. Its my second purchase and been to other Mercedes Benz dealers, but you will served promptly and correctly whether your buying new, used small or large. Thanks guys or should I say family... You Rock!!! More
by bmackii
Employees Worked With
Jim McGrory, Beatriz Rodriguez, Francesco Labbate
July 11, 2016
the new manger is A1 The NEW manager Edd really helped me out after I payed for a car & the day of pick up I got a car with so many scratches I hated my Mercedes experienc The NEW manager Edd really helped me out after I payed for a car & the day of pick up I got a car with so many scratches I hated my Mercedes experience , BUT THEN Edd REALKY HELPED ME AND MADE ME BRING CAR BACK & ADRESSED ALL MY CONCERNS , @ 1st dealing with the old manager I said I'm not referring anybody but with the new manager Edd I'm willing to tell all family & friends why they should go with Mercedes Benz More
by Boyce.omar
Employees Worked With
Keith Butler
July 10, 2016
Great Experience Went in looking for a Pre Owned ML 350. They had many options to choose from and all of them were well priced and immaculately maintained. Met with Al Went in looking for a Pre Owned ML 350. They had many options to choose from and all of them were well priced and immaculately maintained. Met with Alex Flit, he was thoughtful and extremely knowledgable. No pressure, just great service. Would recommend to friends. More
by Ss1234
Employees Worked With
Edward Marx, Aleksandr Flit
July 09, 2016
Great experience My husband and I came in to this dealership with the intention to look at.a CPO car that I saw in the Internet. Alessander greeted us warmly and enthu My husband and I came in to this dealership with the intention to look at.a CPO car that I saw in the Internet. Alessander greeted us warmly and enthusiastically showed us the car we were interested in. He answered all our questions and completed the paperwork that was needed to complete our purchase. He was very professional with a friendly attitude towards the entire sales process. We were happy with the experience and will definitely recommend this delearship and Aleksander Flit to friends.. More
by Rhodora
Employees Worked With
Aleksandr Flit
July 08, 2016
Good experience It is such a good experience I ever had in a car dealership before. Florence , she is very nice, polite, explain clearly, transaction smooth and price It is such a good experience I ever had in a car dealership before. Florence , she is very nice, polite, explain clearly, transaction smooth and price is right. Highly recommend . More
by My new car
Employees Worked With
July 08, 2016
Amazing experience!!! This dealer, Liri, she's nothing like q car dealer! She's like a family member! So friendly and warm. It was a great experience and I recommend this d This dealer, Liri, she's nothing like q car dealer! She's like a family member! So friendly and warm. It was a great experience and I recommend this dealership to anyone I know. Thank you so much for making this an event to remember! More
by Dardani36
Employees Worked With
Liri Asllani
July 08, 2016
Highly Recommended A++ I received excellent customer service on purchasing a pre-owned Mercedes from Alexander Flit. He rates a 10 PLUS. Alex is very professional and knowle I received excellent customer service on purchasing a pre-owned Mercedes from Alexander Flit. He rates a 10 PLUS. Alex is very professional and knowledgeable in the auto industry. Mr Flit made me feel very comfortable and was extremely pleasant and I felt like I was talking to my friend. I did not feel pressured at all and he was very patient and understanding. Highly recommended!!!! More
by Amandac
Employees Worked With
Edward Marx, Aleksandr Flit
July 07, 2016
Great service! I bought a used Mercedes-Benz from Beatriz recently and I am very pleased with her service and my car. Would define toy recommend this dealership to o I bought a used Mercedes-Benz from Beatriz recently and I am very pleased with her service and my car. Would define toy recommend this dealership to others looking to buy a Mercedes-Benz More
by Xxx
Employees Worked With
Beatriz Rodriguez
July 07, 2016
Nice customer service Leased a couple of cars from Florence and her service is impeccable everytime. I'm surprised at how quick the whole process is compared to my past exp Leased a couple of cars from Florence and her service is impeccable everytime. I'm surprised at how quick the whole process is compared to my past experiences.. Would definitely recommend! More
by Bernice
Employees Worked With
June 30, 2016
Awesome Mercedes car buying experience. Keith Butler was an awesome agent. Bought a CPO 2014 E350. I can't recommend the team here enough, just the right amount of attention. Keith Butler was an awesome agent. Bought a CPO 2014 E350. I can't recommend the team here enough, just the right amount of attention. More
by AnthonyD
