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Silver Star Motors
Long Island City, NY
804 Reviews
Silver Star Motors is an Authorized Mercedes-Benz Passenger Vehicle and Sprinter Commercial Van Dealer conveniently located just over the 59th Street Bridge from Manhattan on Northern Boulevard in Long Island City, Queens, NYC. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a Mercedes-Benz dealer we enjoy the challenge of meeting and exceeding those standards each and every time you visit. Allow us to demonstrate our commitment to excellence! Great People And Great Cars, That's the Silver Star Way!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 PM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 804 reviews
July 08, 2016
Highly Recommended A++ I received excellent customer service on purchasing a pre-owned Mercedes from Alexander Flit. He rates a 10 PLUS. Alex is very professional and knowle I received excellent customer service on purchasing a pre-owned Mercedes from Alexander Flit. He rates a 10 PLUS. Alex is very professional and knowledgeable in the auto industry. Mr Flit made me feel very comfortable and was extremely pleasant and I felt like I was talking to my friend. I did not feel pressured at all and he was very patient and understanding. Highly recommended!!!! More
by Amandac
Employees Worked With
Edward Marx, Aleksandr Flit
July 07, 2016
Great service! I bought a used Mercedes-Benz from Beatriz recently and I am very pleased with her service and my car. Would define toy recommend this dealership to o I bought a used Mercedes-Benz from Beatriz recently and I am very pleased with her service and my car. Would define toy recommend this dealership to others looking to buy a Mercedes-Benz More
by Xxx
Employees Worked With
Beatriz Rodriguez
July 07, 2016
Nice customer service Leased a couple of cars from Florence and her service is impeccable everytime. I'm surprised at how quick the whole process is compared to my past exp Leased a couple of cars from Florence and her service is impeccable everytime. I'm surprised at how quick the whole process is compared to my past experiences.. Would definitely recommend! More
by Bernice
Employees Worked With
June 30, 2016
Awesome Mercedes car buying experience. Keith Butler was an awesome agent. Bought a CPO 2014 E350. I can't recommend the team here enough, just the right amount of attention. Keith Butler was an awesome agent. Bought a CPO 2014 E350. I can't recommend the team here enough, just the right amount of attention. More
by AnthonyD
May 23, 2016
Highway robbery specialists I trusted them and paid the price heavily for my trust. I contacted the dealership to review the deal but they refused. I will not recommend this deal I trusted them and paid the price heavily for my trust. I contacted the dealership to review the deal but they refused. I will not recommend this dealership and will never do business with them again. More
by romeotaz
Employees Worked With
Rob Morris, Giovanni Tosti, Bob DiMaio, Asad Basha
April 18, 2016
Great Customer Service The service I received was A+ from Irmine Morancy, highly recommend this dealership they provide good deals and get you in and out fast. Thank you aga The service I received was A+ from Irmine Morancy, highly recommend this dealership they provide good deals and get you in and out fast. Thank you again. More
by BurakGlobal
Employees Worked With
Irmine Morancy
March 27, 2016
Great People and best prices!! We bought our new car from them this week. They got back to us right away. They had the best prices. We took delivery yesterday and the car was beauti We bought our new car from them this week. They got back to us right away. They had the best prices. We took delivery yesterday and the car was beautiful . Everyone we met was down to earth and straight up. We live in North Jersey and it was worth the ride. More
by Niko
Employees Worked With
Rob Morris, Bob DiMaio, Jason Spears
February 23, 2016
Fast, efficient and truthful My 1st time meeting Michael Jamal but it won't be my last. I have been driving MB's for 20 years ... this is my 4th M-Benz & I brought it to Silver St My 1st time meeting Michael Jamal but it won't be my last. I have been driving MB's for 20 years ... this is my 4th M-Benz & I brought it to Silver Star because of a class action lawsuit settlement wrt a check engine light. Because Michael was so helpful I ended up spending a lot more money there - getting a service B completed, transmission overhaul, tailgate & a parktronic sensor fixed. He is a very fast communicator on email and he even came out to shake my hand during his lunch break. The Parktronic gave problems because of how the bumper was re-attached so i brought it back. No charge, full confession and he arranged for a loaner car even though i preferred to take my daughter on the subway that day (even after 25 years in NYC - I am still a tourist, well, maybe a traveler). In short, Michael Jamal and Vivian under promised and over delivered for me and my family. More
by jpmcguire
Employees Worked With
Michael Jamal, Vivian Santana
January 27, 2016
Great Car Buying Experience Jay Bari is an outstanding salesman. He made shopping for a pre-owned Mercedes effortless. I traded in my old MB for a newer model and Jay walked me t Jay Bari is an outstanding salesman. He made shopping for a pre-owned Mercedes effortless. I traded in my old MB for a newer model and Jay walked me through each car and helped me make the best decision possible. I left the very same day with the exact car I had hoped and been looking for. He got me the best deal possible and made the transaction seamless. I was super pleased with his knowledge and even more so with his professionalism and courteousness. Jay made the car buying experience that much smother and I highly recommend him and the entire team at Silver Star Motors. - James G. More
by James G.
January 06, 2016
Excellent experience, car was exactly what was described. Buying a car on the internet is a little stressful. Buying one on the other side of the country that you can't even see pictures of requires a serious Buying a car on the internet is a little stressful. Buying one on the other side of the country that you can't even see pictures of requires a serious leap of faith. Roger did exactly what they said they were going to do and the car was exactly what they promised. That alone is worth more than the 5 stars. But the car was also probably 2k cheaper (50k vehicle) than any other version in the country... and I looked for weeks. Everything else is gravy, Yes they were fast and easy to deal with, nice on the phone, great communicators, helped with shipping etc. That's all great, but I'm sure lots of dealers are like that. This was all about having to rely on someone to deliver exactly what they promised. This was a huge win finding silver star More
by tv guy
Employees Worked With
Roger Baichan, Paul Cunha
