Silver Star Motors

Great Experience Purchased a used car from Jay Dari at the above stated dealership. It has been about ten days since my purchase and all is great. I thought there wa Purchased a used car from Jay Dari at the above stated dealership. It has been about ten days since my purchase and all is great. I thought there was an issue with the car so I brought it back and they took a look to make certain all was good. No doubt I would go back for another purchase More

BEST EXPERIENCE EVER I had the pleasure of purchasing my car from Annamaria. it was my first car, best experience ever. she made the experience amazing. A+ service I had the pleasure of purchasing my car from Annamaria. it was my first car, best experience ever. she made the experience amazing. A+ service More

For CPO I highly recommend Jay Dari We bought one year old CPO GL450. Jay was great guy to work with pretty responsive. Not only he was a good negotiater but also even after deal Jay wa We bought one year old CPO GL450. Jay was great guy to work with pretty responsive. Not only he was a good negotiater but also even after deal Jay was very responsive about all the queries we had later after we are done with the deal. He took care of the finance issue that we had along with Paul. Jay was also very accomodting as far as our appoitment times are concerned. I would have rated the whole experience 5 with out a small glich in finance section. More

Nice sales guys Roger and Reggie were great. Knowledgeable, personable and very easy to deal with. And Devin in product concierge was fantastic - knows his cars, an Roger and Reggie were great. Knowledgeable, personable and very easy to deal with. And Devin in product concierge was fantastic - knows his cars, and made me feel good about the purchase. In this day and age, if do your homework first on Price (which is pretty easy to do), it makes the process pretty straight-forward. I would recommend. More

Great experience with Roger Baichan at Silver Star I have been in the marker for purchasing an SUV. With Roger Baichan, it was easy to get comfortable with purchasing the ML350, what options to select I have been in the marker for purchasing an SUV. With Roger Baichan, it was easy to get comfortable with purchasing the ML350, what options to select and how to finance. This was as seamless an experience as one can imagine from a service standpoint, which came hand and hand with focus on value. For anyone who's looking for a dealer they can trust, tremendous knowledge and value, there's no where else to go. More

professional and friendly service I leased a E350 at this dealership and Florence was impeccable throughout the whole leasing process. She was also extraordinarily helpful when I neede I leased a E350 at this dealership and Florence was impeccable throughout the whole leasing process. She was also extraordinarily helpful when I needed anything done with my vehicle, whether it was booking appointments for maintenance, checkup, repair etc. I would recommend Florence to anyone out there looking for a trustworthy and reliable dealer. More

Worst sales experience ever! This dealership takes your deposit, finalizes all paperwork and even secures insurance on your new vehicle only to then go back on the deal. Save your This dealership takes your deposit, finalizes all paperwork and even secures insurance on your new vehicle only to then go back on the deal. Save yourself the hassle and time and use a different location. Rob Morris and his gang of crooks will surely miss you! More

Many thanks Usually I'm not the person who will take time out of my day to write a negative review about a place or person. I feel it is best to no longer contin Usually I'm not the person who will take time out of my day to write a negative review about a place or person. I feel it is best to no longer continue doing business with that place or person. The reason Silver Star of Mercedes Benz is having the pleasure of me writing a review is because the way they treated me (a loyal customer for seven (7) years) is completely inexcusable, COMPLETELY unprofessional and simply digusting. Let me sum it up..... Brought my CL550 in for service, as well as making arrangements to purchase a G63. After the dealership,having my vehicle for (give or take) 20 days, the only call I received during that time was, not the progress, but when was I going to come in to purchase the G63. When I finally was able to pick up my vehicle (not having it for 35days and not having a loaner car) here is the list of NEW problems that occured while Silver Star of Mercedes Benz had my vehicle..... 1. iPod Missing; 2. Start/Stop Button Missing; 3. Nail in Tire (noticeable, where employee was shown and never returned); 4. Passenger Seat Belt was Broken; 5. Horn was Broken; 6. No Washer Fluid; 7. No Loaner Vehicle (though it stated on the invoice that we WERE given one). Not to leave out that when we were told to pick up our vehicle, when asked about being picked up, we were told to call a cab. As well as when my husband arrived to pick up our CL, they looked at him like he was crazy and had to wait 3 hours for the disaster that was about to unfold. We were so disgusted with their behavior and service, that after my husband being a loyal Mercedes Benz owner since 1989 was leaving Mercedes Benz all together. Thank you Silver Star for being so terrible, because we were able to find Mercedes Benz of White Plains. They are simply incredible. Our vehicle was brought in for service and we are waiting for our G63 to come in. An the best part of it all....we have NEVER been to the dealership. They picked our car up and dropped off a loaner vehicle. So thank you for being so terrible, because it actually worked out in our favor. More

Awesome Experience! The experience of getting my new Mercedes was above and beyond my expectations, I really recommend it, it really was phenomenal. Thanks to the team The experience of getting my new Mercedes was above and beyond my expectations, I really recommend it, it really was phenomenal. Thanks to the team @ Silver Star specially to Aaron Katz Sincerely, Danny More

Amazing experience!! I purchased a preowned certified C class Benz from silver star and my salesman Gjon was the Best!! He was very knowledgeable and patient. He was not I purchased a preowned certified C class Benz from silver star and my salesman Gjon was the Best!! He was very knowledgeable and patient. He was not pushy which was great because when you're making a major purchase, the last thing you need is a pushy salesperson. I would definitely recommend him to all of my friends. From start to finish, the process went so smooth. I am so happy from this experience and look forward to doing business with Silver Star and Gjon in the future!! More